Horrible business, dated service, rude staff answering phones. Avoid and go with a reputable…read morecompany. Also the agency website has a security certificate that expired quite a while ago, very unprofessional.

From the owner: Serving the area since 1890…read more Mercure Insurance was founded in 1890 by Captain Hubert Mercure, a retired lake captain. We offer our clients competitive pricing, a broad choice of products (auto insurance, home insurance and business insurance) and unparalleled advocacy. At that time, Dan operated his own business, one of the first automobile dealerships in southern Michigan. He sold Fords and then transferred to Willys-Overland. Many of the local residents' first car was an Overland purchased from Dan - and insured by him. The Agency continued to grow under his supervision until his untimely death in 1935. The agency is now owned and operated by his oldest son, Daniel H. Mercure along with his son, Daniel M. Mercure, who represents the 5th generation to carry on the family business.

If you want an agent that will ignore you - pick Gatesy! Talked to them last year when the law…read morechanged and they told me I was all set. Filed the forms they sent (whoops) but the next communication I received was a cancellation notice from corporate. Why do I need an "agent" if all I am doing is responding to corporate? Update 11/14 Well, received another cancellation notice today on my AUTOPAY account. Trying to clean out my dead mother-in-laws apartment but my insurance was canceled on 11/12 SO THANKS FOR ALL OF YOUR HELP!

AVOID THIS ONE - NOT IN GOOD HANDS HERE! Really bad customer service - and they are terrible at…read morehandling questions and comments. They are rude - I cannot imagine how BAD they would be if there were a claim! Avoid them!