Called to see if I could get an auto quote. The person asked if I had coverage....I told her that…read morewe did until yesterday. She basically told me to call elsewhere. Her tone was that of...why would they want to waste their time... I called another broker and they were able to get me 3 separate quotes that were very helpful!

THERE IS NO WAY UNDER ANY CIRCUMSTANCES I WOULD RECOMMEND THIS PLACE. Sue Holbrook seemed nice at…read morefirst, then it was a rapid decline from there. After I signed up I received a notice from the actual insurance company they had increased my quote by $800. I call, Sue says she will look into it but doesn't return the call for at least 10 days, then has an excuse why it took so long. Is it so hard to pick up the phone and at least update your client as to what is going on. The problem? Sue failed to completely copy my records proving I had prior insurance elsewhere. The original quote never materialized and I was told there was nothing that could be done; it was a decision made by the company. Then Sue 'offers' to get a quote from a different company, says she will call back next day; never called to this day. I called and left 3 messages, no return call; this is BS. My job was a customer service expert for a very long time, and I promise you this is not what real customer service looks like. As a local TV station recently stated in one of their stories, common courtesy isn't common anymore. Needless to say I went elsewhere.

The customer service is in the trash! Every time I call I am transferred to several people or…read moreplaced on hold without even told that I am being put on hold. They get all this personal information from me just to have to transfer me to someone else. Furthermore, my issues are still not addressed. They claim they will follow up and no one has done so yet.

This is a good location. Well staffed and the process was very easy. I am a member and I came in to…read moreget some things done. They are accommodating and efficient. If you have a plus membership you can get some passport size photos for free. This was one of the things I got done. To get an international license was $20. It's valid for a year which is nice.

E.W. Smith made an error in assigning a date to one of my four policies and, despite multiple…read morerequests and opportunities, failed to make a straightforward correction. As a result, I chose to take my business elsewhere, and they lost a long-term customer.

I have been a client for 48 yrs. My service has always been beyond amazing. i have had 2 agents…read moreretire I've been with them so long. I had a catastrophic loss of my home and they carried me through without any issues. When we had trouble with contractors on the new build, my agent stepped in and took care of it. There are not enough words to say how pleased I am with their care of me and my family. Advice is always stellar and they are not offended by my looking around at other agencies upon occasion. I have never found anyone that comes close to the quality.

Joe Really cares about his clients and his office staff goes above and beyond to service their…read morecustomers.

From the owner: The mission of the Joe Vitale State Farm office is to provide Wyandotte and surrounding Wayne…read moreCounty with reliable insurance coverage they can count on. We can help with auto insurance, homeowners insurance, life insurance, renters insurance, business insurance and more. Call or stop in any time to meet with our experienced team and stay covered!

I got scammed by the insurance agent Giovanni Elyas at L.A. Insurance #126 at 19351 Ecorse Rd,…read moreAllen Park, MI 48101. He told me multiple times that the NSD travel club with accidental death & dismemberment for $200 was required to purchase auto insurance. It turns out it was not required.

From the owner: Unlock unbeatable savings with L.A. Insurance - your source for cheap car insurance, the lowest…read moredown payments, and tailored insurance coverage options near you. Specializing in non-standard Auto Insurance, we extend our affordable rates to Motorcycle, Boat, RV, and Renter's insurance. Drive stress-free with L.A. Insurance - where protection meets affordability. Stop by our office in Allen Park. We've got you covered!

The woman franchisee of this business is a grifter. A scam artist. I paid $220 for a down payment…read moreon auto insurance. She said I would have to pay $90 a month after that. When I actually got my papers from the insurance company 4 days later, SURPRISE, I had to pay $200 more dollars with-in a week to keep the policy going. This woman lied to me on the phone and said she told me what the price would be. WRONG. I would never have bought the policy if I knew it coat this much. She lied again when I came into the office to cancel the policy, saying she told me the price. I told her to cancel my policy. 3 days later I called the insurance company directly, and SURPRISE, she didn't cancel my policy. I'm not joking in any way, this woman is a con artist. She said I probably would not get money back on the policy I cancelled. A policy I had for 4 days, and I'm not getting any money back. This woman does not list her last name on any papers or business cards. She is a grifter.

From the owner: No Fault Auto, Full Coverage, Low Down Payments and Low Rates.read more

I can't be thankful enough to Hassan. He saved me hundred's per month on my home, auto and life…read moreinsurance policies. Honest and hardworking agent that goes above and beyond. Thanks Again!