The customer service is the worst I've ever had to face…read more The settlement of my stolen car is taking now over 3 months, still hadn't settled. I've read that they take in the habits of delaying any settled in hopes the consumer just gives up on they claim. Adjuster never return calls. Specialist adjuster made an horrible statement to me, referencing I'm feeble minded or maybe experiencing dementia. Statements like, "Are you sure sir that your date is correct maybe it's was July 7, 2025, are sure if you're dates sir."

Unfortunately, Kemper's insured was involved in an incident with my vehicle. He damaged my car on…read morethe freeway. As we were pulling off the highway to exchange insurance information, the insured made an illegal lane change to evade me. He got away. I immediately filed a claim with his insurance agency, Kemper. They insisted they could not make a decision without the insured input. The said they attempted to contact him for 1 month. At the end of that month, the insured evaded Kemper. Kemper's office called me today to tell me they are Not paying for my damages. They said they did Not ever speak to their client. They did No investigation. Kemper failed at doing their due diligence. Now I'm forced to file Police report for hit and run. Fail Fail Fail on all counts. My rep is Karol Fitzgerald.