I was very surprised how quickly the owner responded. And he happened to be in my area and was…read moreable to stop by to help us program and cut an additional key for our car. He was very quick and professional and the key works great. Would def recommend!

Embarrassing story time. I was at a work event when I noticed my keys were nowhere on me. Low key…read morepanicking, I make an exit towards my car and of course my keys are locked inside my vehicle. As I walk back into my networking event, panic and disbelief all over my face, I start yelping the closest locksmith in the area. Austin, the owner texted me in minutes. I provided him the address and he was there in less than 30 minutes. By the time the event was over, Austin was pulling up. His rates are very good and I'm very grateful for his urgency and effective communication.

Immediate response. Handled it instantly. Great care taken to avoid any damage. Good resource to…read morehave.

Made the mistake of relying on technology to have access to the house except when tech is down,…read morethere's no way in. Roy and Duluth Locksmith were quick to receive my request and get me back into my place! Roy made sure to retighten and check the locks once we got back in. Thanks so much!

Excellent service. Jose cut and programmed a spare key for my car. He was very efficient and detail…read moreoriented. I appreciated the extra effort he put in to make sure everything worked properly.

fast, superb communication and efficient. literally everything you'd want in semi-urgent situations…read moreyou will get with Tracy, Matt & John at Unlockit. I was on-deadline to get a mailbox re-keyed in time for my tenant to go out of town, and Unlockit did not disappoint. Although they promised next-day service and couldn't deliver due to other appointments going long, I was informed ALL along the way and they got out the day following. fantastic service always need to be backed up with reliable, clear communication and we got that in spades. if you're having a key/lock emergency, Unlockit should be your choice!

Well I didn't get Eugene, so maybe that's why my experience wasn't as great as everyone else's. We…read moreneeded an emergency locksmith to get us into our place after we locked ourselves out. The star is for the guy showing up on time on a Sunday night, and for getting us in our home (although if I could give zero stars, I would). It cost us around $175 and after we were in the house, he asked us for payment in cash. We don't carry cash. He wouldn't take a credit card (despite them advertising as credit card friendly), so we paid with a check. However, the locksmith had no idea what he was doing. Our lock AND door are totally busted, broken, in pieces. We had to give up a day of work (since we didn't have a way to lock the house) so the technician could come back Monday night and fix the lock, only for him to tell us he had the wrong size lock with him and wouldn't be able to fix and replace it. He had no idea *how* to fix it, even though he's the one who broke it. On Tuesday, he was supposed to come over in the morning to try again, but called us to ask if we could ask our office if they have replacement locks he could use since he didn't have the correct part. We had already explained to him on Sunday that no, they don't, this is not an apartment complex but an owned condo. They don't carry locks, we don't have a maintenance office. That's why we're calling a locksmith. He said he could not help us. We ended up calling a different locksmith company to see if they could help fix the damage done by this company, because J&M's technician didn't have the parts to fix what he broke. Plus, he asked us to call someone else to find the lock. According to the new company, there are pieces missing and broken, and they made so many errors that we need a specialty lock ordered. Now I have to keep spending money to fix what they damaged. We called J&M on Tuesday to explain the damage that was done and ask for a refund and/or damage reimbursement since they directly caused the unnecessary damage to our door. We sent photos of the damage, per their request. We called them twice and both times they said they'd call us back - they didn't. We called again, they didn't answer. We called twice on Wednesday, they still didn't answer. We sent a text on Wednesday asking them to call us back, and they finally texted us back saying they wouldn't do a refund because we didn't contact their office - even though we had been in touch with their employee directly. Their employee said they didn't have the parts, the reason we had to contact another company was because they didn't have the parts. And yet their reason for not giving us a refund is that we should have contacted their other technicians? NEVER do business here. Ever. This was beyond poor customer service, it was a never-ending nightmare. I even filed a complaint with the BBB, which the company ignored (this action can be found on the BBB website).

Eugene was punctual, reliable, courteous and reasonably priced to unlock my car door…read more I would recommend him to anyone needing auto-locksmithing

Raphael showed up on a Sunday to look at my garage door and give me an estimate. He was very…read moreknowledgeable and friendly.

Highly recommend and would hire again. Speedy response time and quality work. Nothing but good…read morethings to say.

Jeremy was quick to respond and take care of my request. He is knowledgeable, professional,…read morefriendly and helpful. I highly recommend him.

Did a great job providing Mount, explaining, process, troubleshooting and critical thinking for…read moreissues that arose

Here's a polished, helpful Yelp-style review you can use for Fix It Pro. If you'd like it shorter,…read morefunnier, more formal, or customized to a specific repair they did, I can adjust it: 5-Star Review for Fix It Pro I had an excellent experience with Fix It Pro from start to finish. Their team was professional, responsive, and genuinely committed to solving the issue--not just rushing through a job. They showed up on time, diagnosed the problem quickly, and explained everything in plain language so I knew exactly what was going on and what my options were. The technician was courteous, respectful of my home, and made sure everything was cleaned up after the work was finished. The repair itself was done efficiently and the results have been flawless. Their pricing was transparent with no surprise add-ons, which I really appreciate. It's rare these days to find a service company that combines skill, honesty, and great customer care, but Fix It Pro delivers on all fronts. I'll definitely be calling them again for any future repairs, and I highly recommend them to anyone needing reliable, high-quality work.

Zoom teleconference for estimate does work well. I repeated…read moreeverything 3 times. Then she tried drawing it an Arial map of trees

Rep was highly professional, respectful, and knowledgeable! I would definitely recommend his…read moreservice!