Jahlani is the nicest insurance agent I've ever worked with. Quick responses and incredible rates…read more He was very thorough. Hit em up for insurance, you will be pleasantly surprised!

From the owner: Here at Jahlani Graham Farmers Insurance, is based in Albuquerque, NM. We are proud to serve the…read moreinsurance needs of all of New Mexico. Let us help you find the right auto, home, life and commercial insurance to meet your needs. We offer all forms of personal and business insurance and financial services. Contact us now for no-hassle, quick, competitive quotes!

John is the penultimate listener. He has intuitive knowledge of the details of Insurance and has my…read moreinterests in focus each time we talk or meet. Highly recommend and refer friends and acquaintances to him.

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I am a Native New Mexican and live for my family and friends. I enjoy my daily interaction with the customers and earning their trust.

This company attempted to change my insurance coverage and carrier without my permission…read more Repeated phone calls that were not returned produced no results. I finally reached someone who offered no adequate explanation so... I changed my policy to a different company. In the future I would suggest to Brown & Brown that you try returning phone calls.

I recently used Brown & Brown to purchase an auto policy. My agent at Brown & Brown was extremely…read moreefficient and effective, and she called me back with several great quotes shortly after I gave her my car's information. Not long after purchasing my policy, I needed to make a change to it, and my agent was very responsive over email, as well. I really appreciate having a local agent who can service my policy, and I would highly recommend Brown & Brown's services.

I have been using State Farm renters insurance and its been great with clear communication and all…read morequeries answered on time.

Such a sweet experience. Walked in and my pup and I were greeted with custom coffee…read more (Key to my heart). This location had a VERY friendly, professional staff. They were able to answer my specific questions I had regarding insurance. They also have pet insurance for my Furr Mamas and Daddy's!

Their customer service and services offered have gone down. I went the office because an online…read moreoffer was twice what was advertised. The agents inside said they couldn't do anything. I've already let my annual membership lapse for this year and considering not being a member ever again.

I was a member for 23 years. Then one day out of the blue. I received a letter saying I had to 2…read moreweeks to find new insurance. AAA dropped my home owners. Bit,still wanted to insure my cars and other insurance products. Wow, what greedy bastards!. I dropped all insurance and canceled everything. Besides. The service i received down thru the years was mediocre or poor at best. AAA actually did me a favor. Usaa insurance company gives me towing coverage. Farmers insurance company is cheaper on my homeowners insurance. Thanks AAA for dropping me and saving me money. I'll never be loyal to another business or company ever. Their all out to rip consumers off at every chance. ​

Great agency, the staff are always friendly and helpful, coverage is great and rates are fair,…read moredefinitely worth the money. Call them, they've been taking care of me for years.

DO NOT GET ALLSTATE…read more I have never been so frustrated with an insurance company. My vehicle was totaled in an accident that was not my fault, yet the entire claims process has left me carrying the financial burden. The settlement they offered isn't enough to replace my vehicle, and it also isn't enough to repair it if I choose to keep it. I tried working with Allstate, provided additional information, and asked them to reconsider the valuation, but there was absolutely no flexibility. The biggest issue, however, was the complete lack of consistency. Every department I spoke with gave me a different answer. I was initially told I would receive a rental vehicle. Then I was told I would have to pay out of pocket. Later, someone else said Allstate would cover the rental because of the confusion--even though my policy has always included rental coverage. No one seemed to know what the actual policy was. Things became even more confusing when I considered keeping my totaled vehicle. I called my agent to ask whether my insurance rates would be affected since the vehicle already had a salvage title before this accident. I purchased the car as a salvage vehicle years ago and have been insured by Allstate the entire time. Instead of answering my question, I was told Allstate doesn't insure salvage vehicles and that I would have to find insurance somewhere else. How does that make any sense? My vehicle didn't suddenly become salvage after this accident--it has always been a salvage vehicle, and Allstate has insured it the entire time. I was then told that when I updated my policy after paying off the vehicle, I supposedly failed to tell them it had a salvage title. But a vehicle's title history doesn't magically change from salvage to clean. If Allstate truly doesn't insure salvage vehicles, why was I able to maintain coverage for years without anyone identifying that issue? It makes me wonder: if this accident had never happened, would Allstate have continued taking my premiums indefinitely? Would I have only discovered this "policy" after filing a claim? That is incredibly concerning. Throughout this process, I have received conflicting information from adjusters, customer service representatives, and agents. No one seems to be on the same page, and customers should not have to figure out which answer is correct. I expected professionalism, consistency, and support from my insurance company, especially when I wasn't at fault. Instead, I was met with confusion, contradictory information, and a settlement that leaves me in a difficult financial position. Based on my experience, Allstate needs to do a much better job training its employees and ensuring every department understands the company's policies and provides accurate information to customers.

"Roberta is such a kind and caring insurance agent who truly looks out for you. She makes…read moreeverything feel easy and stress-free--I highly recommend her!"

One day I actually spoke with the mysterious Robert Pratt. I thought he was an imaginary figure…read morefor a long time until he actually answered the phone one day. Very friendly person. Over the years I have spoken with Roberta. She is THE BEST! Always willing to go the distance to take care of me and all of my insurance needs. I really love the roadside assistance they offer with my vehicle and renters insurance as well. The roadside assistance is such a good plan. I had AAA in the past, but am very pleased with State Farm. I would highly recommend Robert Pratt and State Farm Insurance to anyone looking for insurance.

I received a quote on line of $504 for homeowners. After talking to a person on the phone, who…read morekept getting things confused, I was given a price of $809. Nothing changed, except the price went up by 60%. Oh yes and I was also given a nice pitch on life insurance. I felt like I was scammed and a nice bait and switch was going on here. What a waste!

Where to begin. After almost 3 months of issues I had to switch insurance companies. I am not sure…read moreI even had coverage. I recieved notices from the bank that I had no coverage. This was after paying in thousands of dollars. I reached out to Allen Sturtevant and NEVER heard back from him. Not the way to do business! You are NOT in good hands with Allstate!

I recently I shopped for a new insurance company to get a better rate due to Covid and the economic…read morestress that we are all in. I was given a good quote and went with this agency.Three weeks later I got a call from them and was told my license was suspended I have a flawless record and I am a CDL driver. I told him that it was impossible for this because I knew I'll clean I keep my record they told me that it didn't matter and my rate was going to go up significantly.I throw up my hands and submit it to the substantial increase and thought that was the end of it. A week before my monthly payment they called me and left a message saying that my license was suspended I called them back and said this isn't possible they said that's what it showing and that there's nothing they could do about it and they would not do nothing about it. So I got them the proof from the DMV and they said OK my license was not suspended but they're going to raise my rate anyways because it showing a glitch on my DMV report the thing is I'm a CDL drivers license and I don't have a health card right now and the DMV knows about it but it's OK because I'm not driving it's just stating that they take it as a suspension even though I show them proof they continue to be rude because I don't wanna pay this Increase their attitude was I was guilty the whole time and at the end I was told by them to go get new coverage because my rate was going to go up substantially and to deal with it. Please excuse the long winded explanation but these people are in our community and don't really care about us or me. I contacted their corporate office explain to them and they help me through it and said that everything is gonna be copacetic and my rate is going to stay the same from the beginning something they didn't do I had to go to DMV during this time of Covid do their job for them call the corporate office argue with him be treated like I'm a criminal and yet I got it to stay the same I did their jobAnd now my job is to let our community know that this state farm Agency is not good for our community and will not help you when you need it they'll be more and happy to take your money and lock you in but they will not and I repeat they will not help you to solve your issues can you imagine if you get an accident what they will do for you nothing so buyer beware to our community.

I found Emily and her team to be super helpful. Insurance can be dreadful to deal with. Complete…read moreopposite feeling when I worked with Emily's office.