Most of my interactions have been with Dave and Glenn...great guys to work with, been using them…read morefor the last 20 plus years and cannot count the number of times a simple repair done in the parking lot resulted in "No charge". If you're in need of an honest shop with a great staff give them a try! Don B.

This is the absolute best auto shop. They are the nicest group and will help in a pinch. We got a…read moreflat tire while traveling and they were so quick, efficient and kind when helping us with the repair. Do not hesitate to go here, they are amazing!

The owner was suppossed to meet my husband to get him set up with a U-Haul this morning at 9:00am…read more My husband showed up just before 9:00am and waited until 9:45am. He called the towing dispatch to see if they could get ahold of the ownder to find out where he was or what was going on. The dispatcher sent him text messages and called him and said she could tell that he read the messages but he never responded and never called my husband back. I called the towing dispatch again around 11:00am and the lady said she would have thought that the owner would have contacted my husband, so she sent him another message. As if moving were not stressful enough, we have to add this to the frustration. We had people lined up to help us load the trailer and still had to pay them because they showed up even though we had no trailer to load. This is total crap!! U-haul cancelled our reservaation and gave us a $50 credit. Whoopie!!! That does not even cover what we had to pay the people to help us load the trailer. Now our moving is postponed and the people we had lined up to help us are not available. Thanks for making an already stressful event even more stressful!!! This is a total lack of customer service and a total blow to our moving plans. UNBELIEVABLE!!!

called in got on service date brought truck in at 8 am I had to call twice around 430 finally…read moremanager said he couldn't do it waited all day . then I caught them lying about it said they was busy I had words with one of the service member would not recommend at all fuck them. I didn't want to leave any stars but had to put 1 inn terrible

I recently rented a U-HAUL truck when moving and regret that I chose this place as the place to…read moredrop off my truck. I did the overnight drop-off and before returning, fueled my truck up at the local speedway in town. I was told to refuel the truck back to the same fuel line that the truck was on when I picked it up. So, I refueled the truck and dropped it off. In the morning, I saw that my credit card was charged $48 dollars to refuel the truck. So, I called the store immediately and told the guy that I had refueled and had receipts to prove it from speedway. He argued with me and told me that the fuel gauge was not where it was. I told him that I'll drive in there and show him the receipt for gas and he told me no. At this point it was his word against mine. Lesson learned here folks. Take a picture of the milage and fuel gauge after returning the truck. This guy is not an honest person and is a jerk!! I called U-HAUL corporate and they told me that they were going to drive down to the shop and check the truck. No one ever called me back! What a rip off!! BEWARE, TAKE YOUR BUSINESS ELSEWHERE. Read the other poor reviews of this facility on the web.

Dev and his team are great. They got me into a nice suv at an affordable price. It runs well and…read moreI have had no issues. They made the whole process very easy and straight forward.

I don't usually leave reviews, but after my experience here, I feel like people should at least be…read moreaware before doing business. I had a very frustrating experience. Communication was inconsistent, and when I tried to get clarity on things, I felt brushed off and not taken seriously. It didn't feel professional, and it definitely didn't feel respectful. What stood out to me the most is that this business presents itself as Christian owned. As someone who values that, I found it disappointing because the way this business is ran doesn't reflect those values at all. Faith should show in how people are treated - not just in what's advertised. I also didn't feel very comfortable during my interactions. The tone and attitude I experienced made the situation more stressful than it needed to be. I try not to leave negative reviews, but I think people should be cautious. Make sure everything is clearly documented, ask questions, and don't rely on verbal promises. I personally wouldn't come back or recommend anyone giving business here. This buy-here-pay-here seems to be a scam targeted at people who can't afford anything else and people who can't afford the proper legal representatives to fix the messes they may get into doing business here.

I was in from out of town and had an emergency... my oil cap came off and I was dumping oil! this…read morelocation got me in quickly, calmed my nerves and gave me a new oil cap and fresh oil and was on my way. would recommend 100% of the time! there are good people. thanks again, guys!

These guys were awesome today! I came in for an oil change and like they said I was in and out in…read more10 minutes. I went back because we didn't take the maintenance required off my car and they figured out how to do that and also check my air pressure in my tires because the light was on. Overall I give them 5+ stars!

I am very pleased with mid ohio automotive. They got my car an appointment with a week, fixed with…read moreno issues. More than reasonable priced. I will be using them in the future. Thanks Happy customers

I am new to the area and recently experienced some trouble with the AC on my 2011 Silverado. It…read morewas simply not blowing cold. I was in the neighborhood of one of the large retail muffler and brake shops, so against my better judgment, I decided to let them look at it. I was told by the manager that my AC compressor was bad and that I needed a new one. The manager claimed to be an HVAC expert and quoted me around $650 to do the job. I was not convinced, so I began to look for a local mechanic. I must say that I stumbled on Mid-Ohio Automotive with a simple Google search. Bryan (the owner) was very professional yet somewhat skeptical (based on his years of experience with HVAC) about the information I had received from the chain store. Bryan suggested I bring it in and let him take a look at it. I agreed. Well, am I glad I found this businessman! He did all of the diagnostics and advised that my compressor was working just fine. One possible reason for the AC malfunction could have been a bad contact with the temperature gauge. It's odd, but it is definitely not a faulty AC compressor. The AC is blowing cold now, so I decided that I am just going to drive it and see how it goes. If I experience trouble again, I am definitely going back to Mid-Ohio. In short, Bryan is honest, fair, and extremely knowledgeable. He will not advise you to do any work that does not need done. He uses only quality parts and should be recognized for his upstanding business practices. If you live in the Mansfield area and are in need of a mechanic you can trust, do yourself a favor and take your vehicle to Mid-Ohio Automotive at 85 S. Illinois Avenue, Mansfield, OH.

Very professional and responsive. Repaired the plate under my car at a fair price and came to me.read more

Never showed for scheduled appointment and then made ridiculous excuses about why. Never ever rely…read moreon this "business "

Been away from Ohio and how I wish I could have them help me still. Miss their fair price. I wish I…read morestill lived in ohio just because theyre so incredible.

I'm having my Toyota taken over to Kar Guard this morning to have the power steering taken care of…read more I have all my autowork done there. I have been going there for years and I have never been disappointed. The owner and the mechanics he employs all believe in the golden rule. His prices are fair, and I do not have to bring in a car a second time because they didn't quite get it right. The people there are extremely honest. If you don't know where to go, but you want honest repairs at fair prices, Kar Guard is the place.

While the price was good for an oil change and inspection with tire rotation. I thought the wait…read moretime of 2 hours was a bit much! Seems that they could work smarter. My car was up and down in the service bay several times.

Took in for a rear window replacement and they could not fix it but damaged the window during…read moreinspection and have refused to cover the costs for things they broke. Scumbag