I had a 2014 Cruze named Violet. I LOVED my car. I bought her brand new in California and she…read moreserved me well..she had over 104K miles and I initially went to just find out if I could get a service contract for her. I had called and spoke to Robin, the manager and she told us to come in and talk about our options.We met Tony and told him our situation. I am a regular customer in the service department. Violet had just been in for her thermostat so I knew stuff was going to start costing us money. I still owed quite a bit on my current loan and really thought I was wasting Tony's time. My fiancé Mike and I joked about it and thought what was the worse that can happen...they say no and we go home with Violet. Tony found us a beautiful silver hatchback. I took her for a spin and was overwhelmed with all the technology. The change from the 2014 to 2017 Cruze was crazy!! We got back to the dealership, had Violet appraised and Tony came back with tenitive numbers and astonishingly enough the payment he proposed was only $20.00 more than I was currently paying so we told him to moved forward with the process. Again I looked at my fiancé and told him..'There's no way we are driving off the lot in that car with that payment' I stood in the showroom and looked out at the 2017 Cruze Hatchback we just test drove..I told Mike 'If we do I have to name her'..and I did right at that moment name her Charlotte. I knew once I named her she HAD to be mine. Tony came back and gave us the astonishing news that we were approved and Charlotte was ours! My payment only went up by $24.00 a month and we had a brand new beautiful Cruze. Robin Potts and Tony Helmick were both fantastic! They did some kind of magic to get us in this car and we couldn't be happier. The 1 negative thing is we didn't have much time to go through the features of the car since we were the last customers of the night and it was late once all the paperwork was signed and done. Tony called me a few days later and we set up an appointment for tomorrow night to go through items that I haven't quite figured out yet. Mike and I are so happy with our purchase and love our Charlotte!! Thank you Fredericktown Chevrolet!!

From the owner: At Fredericktown Chevrolet, our sales people truly are specialists. They have the know-how to tame…read morethe toughest situations and take something fairly complex and make it seem easy and even fun! Our atmosphere is relaxed and you never have to worry about paying too much. We can also get it done in our Service Department with our professional and award winning service, parts and collision center staff. Stop by, you'll be glad you did.

The high reviews are certainly warranted. I take my vehicle to this place exclusively & have…read morealways had a good experience. The employees are always friendly & seem very trustworthy. The coupons do not hurt either. The text you receive, showing the areas checked, also give you piece of mind. I do not take my vehicle anywhere else.

Had to take my truck here after it broke down while driving to my parent's house. My dad being a…read moremechanic of 45 years I know a questionable shop when I see one! Unfortunately I didn't have very many options. After getting back on the road and to my parents. My dad noticed several bolts had been cross threaded or extremely overtightened. Place was way too high on prices. The front desk seemed clueless and unorganized. Place had a smell of wet dog and people that don't bathe. Definitely wouldn't recommend. Might want to make sure you take your truck to a reputable place!

Since moving to Columbus in mid-2017, I hadn't taken my car to an actual garage, preferring to just…read moreget my regular oil changes at the usual drive-thru chains. But with an aging car that is starting to get leaks and other wear and tear, I knew it was high time to finally get an inspection. Fortunately, Yelp recommended Tom & Jerry's, and after taking it in and getting some substantial service done, I couldn't be happier with my experience. One of the great things about T&J's is that they text you a link to your inspection report, which lists urgent, not-so-urgent, and recommended items to address...and pictures of all of the problem areas. I was actually quite relieved that my car's main leak was from cracked transmission lines and not an actual failing transmission. Even if I didn't have some basic mechanical knowledge, it would have been obvious from the pictures that the lines needed to be replaced. Likewise, images of battery life, ride quality, and other factors all helped me opt to fix the more urgent service items. When talking to the technician over the phone, he never tried to sell me on the less urgent items (such as a loose sway bar), and the prices quoted were very reasonable. Ultimately, I spent $1200 on four tires, a new battery, a replaced passenger mirror (labor only -- I'd brought in the part), an oil change, the inspection itself, and the replacement transmission lines. It would be an exaggeration to say my car feels new, but there's something to be said for the peace of mind that it's been thoroughly inspected, and the key issues have been addressed. Given that I was dreading having to potentially shop for a new car, I'm especially glad for T&J's service. One minor negative that is nonetheless worth mentioning is that they don't have much of a waiting area, and there aren't any decent places to sit for awhile nearby (the Starbucks, five blocks away, is drive-thru only!). After wandering around the area for awhile, I wound up just getting a Lyft home. Not a big deal at all, but just be prepared to drop off your car and have a pick-up option ready.

Wow! This place is a complete rip off. $140 Oil change and tire rotation?!…read more Scheduled online, for a Friday just an oil change and tire rotation on my '17 Camry. At 110K miles I've had one every 5K miles.I've paid an average of $40-$60 over its lifetime but.. never $140. There was no quote online or in person I was ever given, I was in no way expecting $140. I told them this at the counter, and they said they quoted other shops around and they're all there. Ok.. uh no. Regardless I'll never be back. No communication, drop off 8am, vehicle was ready at 4:30(not a problem necessarily, but an opportunity for sure).

Staff was amazing nice prices are affordable for your service and they are honest! I got my brakes…read moredone they ordered them and put them on 2 hours

Great experience. Love the guys and the vibe. Very honest and very reasonably priced. And got me…read morein the road quick.