I purchased a pre-owned violin here at a great price. They were very helpful and knowledgeable, and…read morewhen I needed a repair he fixed it happily and quickly. We are very pleased with the service and recommend them as a great local business!

Horrifying experience. Bob Kain was demeaning, rude, and shockingly unprofessional…read more As we teach privately and rent several instruments to our students, my husband and I were looking for new violins in which to invest. We found a few on Craigslist. We also found Country String Shop on Google and popped in for a look. Bob seemed a kind---albeit anxious---man. He shuttled us towards his most expensive violins in the thousands of dollars range and seemed annoyed when I asked about his less expensive violins. We tried several and went home to consider a Vuillaume copy though it was more expensive than we had wanted to spend. Later, I went to try a Strad copy from a Craigslist seller and learned that the Vuillaume copy at Country String Shop was actually his on consignment, which was merely an interesting point. A few days later, I returned to Bob Kain's and left a substantial deposit to try out two violins and several bows over a weekend, per purchasing protocol. I have never known any serious musician to purchase an expensive instrument or bow without first testing them in various acoustic settings. That Sunday, my husband and I performed with several different violins we were considering in a large hall at a local church that Sunday to test the performance power of each violin. The Strad copy easily outperformed the rest and was worth most for its price at only several hundred dollars. We purchased that one and a different Craigslist seller's Strad copy whose value-to-cost ratio was also extremely high. Despite not desiring to purchase either of his two violins at this time, we decided to purchase a case, bow, and strings from Bob to thank him for his time. Upon returning the instrument, I was only able to say, "Unfortunately" before Bob yelled at me, "I just knew you weren't going to buy this violin from me! You played me for a fool! You just needed a violin to play over the weekend! [Owner of Strad copy] came in earlier today and I know what games you guys are playing. You never were going to buy anything from me!" He threw my deposit check at me and stormed off. I was thunderstruck and never got a chance to thank him for his time and make the bow, case, and strings purchase. As we own five instruments and have numerous friends who would happily lend us violins were we in need, I must say we did not "just need a violin to play over the weekend." Had the Vuillaume copy strikingly outperformed the other violins we were considering, we would have made the purchase. Bob's accusations were misdirected and unfortunate. He later went on to tell other customers that I bought a violin from him and then returned it and demanded my money back. This is a complete fabrication, and I can show every carbon copy of my checkbooks and credit card history showing I never made such a purchase. Perhaps he decided that my deposit money was purchase money, but that would be highly delusional, as he gave me a receipt saying "Deposit for violin and 3 bows," not "Purchase." If he did believe my deposit to be a purchase, I believe he would have given me a purchase receipt of some sort. Akin to Wyatt True's review, Bob treated me terribly for having had two brief impersonal encounters with me as a customer. Despite being a small man, his volatile behavior and lack of professionalism put me in quite a fright. Needless to say, we cannot recommend this business to you.

I have purchased a number of original condition German violin bows from Mr. Michael Sheibley and I…read moream very satisfied with my purchases! :) I also had him restore and upgrade my 1785 violin and I couldn't be happier with his restoration. The sound that the violin produces is much improved! You don't just allow anyone to open up a violin. I had Mr. Sheibley skillfully install his specially treated bass bar and while he had access to the interior of the violin, he reinforced the cleats. Old instruments need TLC and I completely trust Michael with his work. I wish his shop was a little closer, but I would certainly go out of my way to send my instruments to PA again. Thank you and I look forward to doing business with you again!

when they paid $95 to have my showing machine tuned up, machine returned....has issues (lever or…read morebelt seems to tight). Called guy was there tried to help, but now it's shut down because of medical issues and nobody can return a call. I just tried to call nothing.

Dinosaurs still exist in quiet nooks and crannies of small town USA and this is one right here in…read moreLemoyne. Never mind the cigarette smoke when you walk in, you are entering a bygone era where that was not only tolerated but encouraged in the workplace. Come here for great pricing for all of your vacuum needs old or new. All the belts and bags you could imagine for your make and model but also a walking talking encyclopedia on vacuum parts and repairs. This guy (don't remember his name) knows it all and can help you in a jiffy. Park on the side of the building in the alley or in front. No worries for having to pay to park in the borough 'cause this ain't no Harrisburg.

I was shopping around for wood stove pellets and came across North Forge Heating during my search…read more I gave them a call and they have quite a few different brands with great pricing. They don't deliver to my area, so I decided to stop in. Their showroom is really nice and impressive, lots of accessories too! The sales people at the counter were knowledgeable about the stove I use and what would be a good pellet to burn with it. Their prices are extremely competitive. Way better than the box stores and the local hardware stores. They also have higher quality pellets. They store their pellets in an indoor warehouse around back. When I purchased the pellets up front, I drove around the back and they had them on a forklift ready to go and helped me load them. Highly recommend the trip from Lancaster if you're getting fed up with crappy pellets from TSC and the ridiculous prices out at JB Hostetter's!

North Forge's Customer Service is outstanding. They're knowledgeable and have a wide selection of…read moreheating units and grills. Small family owned business. You're not going to get a greeter that makes minimum wage at the door. Be patient and wait on them to finish with the previous customer and you'll receive excellent service and total attention on you when they are done. Their knowledge base is excellent. Give the dimensions of your room and they'll help you select the BTU output correct for your space. Also, since I'm retired Army, they provided a military discount which I very much appreciate. I purchased a vented propane heater for my basement and my family is very pleased. I'll post pictures after I get the finishing details on my fireplace.

I recently just had service for the first time with Hoffman since I am a tiny bit outside their…read moreservice area and another company in my area messed up the parts installation on my stove. I explained the situation to Hoffman and they sent a wonderful tech out he knew exactly what he was doing he worked quickly and efficiently was absolutely amazing, explained to me how to properly care for my stove as I am a widow and not very mechanically inclined. The tech got my stove working again like its brand new! They have definitely won my business!

The staff are so helpful to do everything they can to save you money and they are courteous and…read morerespectful I would recommend these people to anyone.

So, in regard to my previous review, I figured I'd share the owner's response to both me and my…read morepartner. To me, this response avoids taking responsibility or showing much professionalism. It also includes claims that simply aren't true--at no point did we tell anyone to go to our uncle's shop or say he'd do a better job. That never happened. We 100% do NOT have an uncle or bloodline family that has a shop. Weird how he chose to go with that fabricated claim. The guy was Carly's coworkers brother.. I did get a laugh out of the part where he says he's reporting my reviews. Personally, I'd rather they stay up. Let people read both sides and decide for themselves what happened. If you're confident in your version of events, there shouldn't be any issue with people seeing both perspectives. Below is the series of events paraphrase.. My girlfriend and I were in the store while another couple was discussing selling a large reggae record collection. The owner was already talking about other stores and possible buyers for a collection of that size. Since the conversation was already centered around outside options, my girlfriend casually mentioned another local shop that might also be interested. The response was immediate and hostile. Instead of simply saying he preferred competitors not be mentioned in his store, he repeatedly raised his voice, saying it was "unethical" and asking, "How dare you come into my store and try to steal people?" His voice got louder each time. The interaction became so uncomfortable that another customer followed us outside afterward to make sure we were okay. Even the couple involved commented on how strange and over-the-top the reaction was. What makes this especially confusing is that the conversation was already about alternative stores and potential buyers. We're customers, not business owners. Most people wouldn't expect that mentioning another local shop in that context would lead to being publicly yelled at. Needless to say, I won't be returning, and I can't recommend a business that treats customers this way. If you take this review with a grain of salt, that's completely fair--but understand that, in our experience, simply mentioning another local business during a conversation that was already about other shops was enough to earn a public scolding. The photo below includes the owner's response. It conveniently leaves out the fact that we had already been talking with the couple and that multiple outside options had already been discussed before Carly made her suggestion. He's entitled to his version of events, but it doesn't reflect what happened that day. Regardless of the disagreement, I don't believe it's appropriate for a business owner to speak to customers--especially by repeatedly yelling at a young woman--in the way he did.

They were great about buying my old 8tracks and player. They do have a wide selection of records…read moreand other formats of music in their collection.

Curtis is exceptionally talented to perform band instrument repairs. I had my 1958 Selmer MKVI…read moretenor leak checked and adjusted and it plays so easily now. I also had my 1951 SBA alto repaired where a guard had come off before I purchased it. The cost for the repairs was incredibly reasonable. I am so impressed with SeaCat Music and I highly recommend them. Try it, you'll love it!

Andy at AM Jewelry is so awesome, and his staff is always pleasant and welcoming. They have an…read moreawesome selection of jewelry and helped me pick out the perfect wedding band. They were accommodating when my credit card had issues and went out of their way to make sure they saved my ring so that I could pick it up a few days later. Then, they had it sized for me within the hour. I've had a few rings sized by Andy and they always come out great, and he gets them back to you right away. A few years ago, he created a custom wedding band for my father that included my moms old engagement stone that was out of this world. What an awesome local business.