Brought my car to them Then they said fixed it. I got a mile down the road and it won't start …read more They sent a tow truck charging me 135.00 after a week they said it was fixed and I got another 2 miles down the street and it die And they called me a tow truck which cost me 145.00 then they said thing happened I got another 6 miles down the street it die again oh yes a tow truck I paid 150.00 total paying 2700.00 for nothing could not fix it Don't go here Don't be fooled

Refused to change an intake gasket because he didn't know how to plug in a wiring harness to start…read morethe car even after instructed over the phone. One plug. And then complained about the mechanics over the car when he saw it and he's not a body shop mechanic. 0 mechanical issues outside of the intake to change for what the service being paid for is. Got quoted by another shop for the same job $200 less and no headache. FRANKIE'S GARAGE, LLC did the job just fine. Literally just changing a gasket. This is called basic maintenance.

Tim and Nancy run a great business. Very honest and reliable. They've been working on my stuff for…read moreyears

I had both of my headgaskets blow on my Subaru Impreza and was looking for a shop who could…read moreresurface and machine them. A family friend recommended TNM and this is what the result was. They used a grindstone on ALUMINUM HEADS. My heads were also covered in metal shaving once I received them.

The freakin alternator was not a new oem. Roberto lied to me and charged me for a new alternator…read moreand installed a rebuilt alternator from Mexico. He told me it had lifetime warranty, that was also a lie. He knew I was on a road trip and had no other choice so he installed a piece of garbage in my car. 1 year later the same miserable experience happened again and I looked like a fool when the Toyota dealership I had the 4Runner towed to showed me the sticker on the alternator that said it was rebuilt in Mexico. Roberto made me look and feel like a chump for taking him at his word. And he smiled to my face and talked about family while he was ripping me off. What an absolute scumbag.

Their dependable service with a smile. Willing to get me in asap. Saved lots by not having to go…read moreto the dealer. Got a lifetime warranty on parts and service.

My kids and I were 6 hours away from home and my bumper fell off causing a lot of issues with my…read moresensors, ac, driving. I finally got it to work and made it to bobs garage. He took a look and figured out what was wrong. He fixed it so quickly and we were on our way. Literally saved the day!

I am VERY displeased and DISGUSTED at the way they did business with me…read more I took my car in because it has been having issues lately. When I start it it bogs down and dies and anytime I put gas in the car it will not start, I have to sit at the pump with my foot to the floor for about 3 minutes before it will stay running. I took it to Bob's and told them all of this he said ok. He called and said what was wrong with it and I asked for an estimate before he did the work. I never got a call back with an estimate went to pick it up and SURPRISE its $475. I would not have invested that much money in the car had I know it would have been that much. I would have told him not to fix it. I look at my receipt and he had charged me $196.95 for spark plugs and wires.... THAT DIDN'T NEED TO BE REPLACED (replaced them a year ago if that they were perfectly good!) And on top of all this he didn't even fix the problem I took it in for! I went back to talk to them about it and also inquired about the spark plugs. He said well I wish you had told me you just replaced them..... UMMM so you just replaced them for the hell of it?? I left the car thinking they would make it right and fix the problem. I went two days with no call; I called to see what was going on and an employee told me what the problem was and it was going to be another $150 and asked me if I would like them to go ahead and replace it. I said I wanted to talk to the owner. Owner finally calls back and proceeded to tell me he didn't know if that would fix the problem or not. WTF!!! You were down and ready to charge me another $150 and you weren't even sure if that was what was wrong with it?!?!?! This was absolutely the worst experience and I will NEVER go back to them or recommend anyone use them. I was taken advantage of and feel like this man is nothing short of a crook!

had a flat tire at this auto shop and. they were so rude......literally never put any air in tire…read moreafter asking 3 times!!! used excuses that he frankie and cindy didnt want their mechanics to get cold!!! lol!!! the gal works front desk is very rude.....6 others noticed her rudeness!!! dont recomend them at all !!!!

UPDATE: Someone named "Cindy D. from San Francisco CA." sent me a personal message on 9-7-17,…read morecalling me names, etc. This same "Cindy D. from San Francisco CA." replied to my review, telling her story about what happened from the owner's (Frankie Dophied) point of view. Now why is a local business owner claiming to be a woman from San Francisco? Because Frankie Dophied, is a liar, and a horrible businessman. His reply to my review is proof of that. My review of his business was the truth, and his reply is not true.. As I stated, I paid good money for repairs that were not made, and my vehicle was held hostage until I did, while he bullied me... That is the truth.

Tow truck driver damaged vehicle body panels loading it onto wrecker. Owner denied this and acted…read morelike it was not damaged. Then was over charged ($738 for ball joint.)

My girlfriend and I had maybe what could be considered the worst two weeks of my life. After a…read moreserious accident that destroyed my car my GF and were persistent to make it to OK for a trip. However, her Chevy Equinox had other plans and broke down right near Durant OK, every local said to take it to Mike A Plus. Mike kindly helped us identify the issue and also provided quick service to ensure we were safe enough to continue traveling. He explained the issues and told us what to avoid at dealerships and other sites so we don't get haggled. Mike you and your team went ABOVE and beyond and we can't thank you enough. PS: if you meet Lily or Roxie outside the shop make sure to give them extra belly rubs

This auto repair shop is the authorized vendor for Car-Mart of Durant. When you buy a car from…read moreCar-Mart, it will be brought to this shop for any necessary repairs. They impose a $110 fee for vehicle diagnostics, which you have to pay on top of your deductible, merely to determine if the repair will be covered. As a first responder, I fully grasp the real-world implications of this. They are assured of making $110 from every Car-Mart customer who needs a diagnosis. I cannot recommend their shop or purchasing a vehicle from Car-Mart of Durant.

From the owner: We are an automotive repair shop that focuses on getting your vehicle fixed the right and honest…read moreway. At our business, we properly diagnose and fix the source of the problem. We are ASE certified with over 10 years of experience. Come see us today. Hablamos español

Make sure you get a written estimate. I didn't and was charged $1300 when I was told when I first…read morecontacted Dennis that it would be $750. Was told to drop my pickup off on Feb 21st but kept getting put off, wouldn't take it until almost end of March and then kept it for another month before starting on it. Kept saying he was short handed, only had one mechanic and himself. Finally got finished with it and Dennis told me my brakes were bad, I had just installed new calipers, pads, rotors, and brake lines and they were perfect when I dropped it off. Got it home and found he didn't hook up the brake booster vacuum line to the back of the engine.