This was an annual checkup appointment. My doctor retired so I had the pleasure of meeting Dr…read more Margi Johnson. She has a great bed side manner. She was genuinely interested in my overall health and went above and beyond to take care of all my needs. It's hard to switch doctors but she made me feel comfortable and I'm glad she's part of this practice. This medical group has always been great about calling me back and getting me in the office ASAP when I'm sick. They have late evening appointments which work great with my schedule. I highly recommend them for anyone who's looking for a general physician in the Northeast!

I would not recommend Dr. Margi Johnson as your primary physician if you suffer from panic attacks…read more I was admitted into the emergency room on 11/3/16 I was prescribed anti anxiety meds and diagnosed with anxiety. I was told to follow up w my primary doctor which I did not have at the time. I scheduled an appointment w Dr. Johnson provided her the ER paperwork n RX bottle she refused to assist me with my panic attacks. She was brief w my medical history and showed lack of concern. I scheduled an appointment with a Psych two weeks later. During that period I suffered massive panic attacks and was completely miserable. The office would not help me and referred me back to the ER. Now I am stuck with a $200 ER bill for a diagnosis that could have been treated by Dr. Johnson and the office. I am disappointed and now in debt with an emergency room I was admitted to twice for the same problem. Thanks Dr. Margi Johnson.

As a new patient I made a consult appointment as my primary doctor retired…read more The website was easy to navigate and the location was perfect. On my appointment date with medical history and current labs n hand, I found the staff very thorough and Doctor Stein exceptional. I was allotted all the time I needed to fill in my history as well as his review of my paperwork presented. Very impressive! I definitely made an important decision to have this office and doctor include me under their care.

I've been a patient of this practice since I was born, but Dr. Stein is the third doctor to own it…read moresince I've been going there. The practice started with Dr. Greenwald, and then went to Dr. Alan Shakt before Dr. Stein bought it when Dr. Shakt retired. Dr. Stein has owned the practice for a good couple of years now, so I know him pretty well. This practice is located on Morrell Avenue just off of Frankford, in the medical building next to the shopping center with Mr. Chicken It's on the left if you're coming from Frankford Ave. Conveniently, there's also a place to get blood tests done in the same building, just a different suite. Dr. Stein is a family practitioner who graduated from the Pennsylvania College of Osteopathic Medicine (PCOM) about 11 years ago or so, so he's still pretty young. He's extremely nice, and he spends quality time with each patient, with his attention fixed firmly upon the patient during the office visit. He doesn't rush you in and out like a lot of doctors, and he listens carefully as you describe your symptoms. He's very careful about giving antibiotics only when needed, and he is extremely well-informed about the latest medical issues. He's very helpful with diet information, and he's particularly good and readjusting my spine if my back hurts (I'm young, I know, but I have back issues sometimes). I also trust his referrals to specialists because he knows his stuff. He's also got a cool PDA type of thing that he uses to enter prescriptions electronically, and *poof* they zoom through the air and print out at the front desk. That way, the pharmacist can read the prescription. He's also really available when the office isn't open, for emergencies, and he has coverage when he's not available. So, even though he's a solo practitioner, he's very accessible. His staff is also really, really nice. I've known some of them since I was really little, and the others have been there for a long time. It's a good sign when there is little staff turnover at a business, I think. I just have two tiny complaints. The first is that I sometimes find it difficult to get through on the phone when I call to make an appointment. It seems like it's always either busy or I get the answering service even though the office is open. My second complaint is that I always have to wait a while when I come in for an appointment. It's not unusual for me to get called back 30 minutes after my appointment time. I suspect that it's because Dr. Stein does spend so much time with each patient, but sometimes I'm in a hurry and it's annoying. My parents go here, too, and my mom once complained (firmly) to Dr. Stein about it, and it was like she kicked a puppy. He's far to nice to yell at. Honestly, though, these two complaints are extremely minor because I am happy to have a doctor whom I can trust and who I know cares about me. On a final note, I'll leave you with a story. I moved to Connecticut for two years for grad school, and, my first week there, I got the most awful stomach bug I've ever had. I threw up nonstop for hours, and I didn't have a doctor up there because I'd just moved, so I called Dr. Stein. I told him what I was experiencing, and he wasted no time in calling a prescription to the nearest pharmacy for a medicine that would make me stop puking. And it worked. That's a doctor who cares because he made no money from me on that call. It's not like he could charge my insurance for an office visit. He's the best doctor.

The MA's and front desk at this doctors office are absolutely RUDE!!! How do they work with…read morepatients? How is the lady Julia still working here? She is the WORST! Avoid this place.

If this Dr. is interested in keeping his clientele he needs to make sure he hires adequate…read morereceptionists. Receptionist's way of communication was below acceptable. She was rude, arrogant and unwilling to help. Ended up without getting an appointment - apparently if you need an appointment because you are sick you have to wait 20 days, because they "are not an emergency".

Do not waste your time and money on this doctor. He doesn't try to get to the bottom of your health…read moreissues and has absolutely no idea what he's talking about. He also will not fill out important forms that need to be done by a doctor. It's utterly ridiculous and a waste of time and money to get help and he doesn't know what he's doing. I will never return to this doctor

I had high views of Dr. Derusso years ago, but the appointment booking is getting out of hand…read more Constantly overbooked. I've been in the waiting room for over an hour, and my mom hasn't eaten because she was waiting for a blood test. This isn't new; it's been this way for years. Dr. Derusso is a good doctor, but booking system needs work. We will probably be going elsewhere for the next doctor's appointment.

Dr. Ziev and his staff are very kind. His area is general/family/Internal practice. It is easy to…read moremake an appointment with him. He also has extended hours!!! He did not rush through my appointment( I had a cold, sore throat , cough for a week, and it is not going away.. I definely recommend him! ( I do not want to say defeintely will go again, because I do not want to get sick again, but if you ever need to see a doctor in Northeast Philly. Call his office!

Didn't remind me of my appointment and then charged me $75 for missing the appointment. The…read morehygienists are very aggressive in their cleaning, and they speak to you like you are doing everything wrong.

I had used the same dentist for 40 years but during Covid, he retired…read more The new dentist told me i had to have 2 teeth extracted and 2 crowns. I wanted a second opinion. One of my friends recommended Dr. Chin. After a consultation i was told that he could repair and was no need to extract my two mollers. It was done, painless and i saved thousands of dollars. Dr.Chin is friendly and a great Dentist. I feel blessed to have found him and wouldn't go anywhere else. A true credit to his profession.

Is it just me or is the front desk completely useless? I have left messages several times and they…read moredo not return calls. Or do what they say they are going to do. If I call and ask about a medical problem, you would think when they tell me they are going to ask the doctor then call me back they would.... Especially on a Friday.... when the office is closed all weekend until Monday. Thanks for the help. HIRE NEW FRONT DESK STAFF. They are the reason I am switching doctors. Which is sad.

Almost half of the staff is always rude, condescending, and avoids doing their job - no matter how…read moresimple of a job it is. I have yet to meet the doctor, but the nurse practitioner is very sweet. The last visit I had involved the secretary raising her voice at me, she ended up leaving early, and she was of very little help to me. Another employee had to do her job, seeing as the secretary left, and she still didn't do it right. I had to call the insurance company and the insurance company told me that they should've done the work to begin with. I'd never go there again, and will be reporting them to the BBB... If not the Medical Board of Pennsylvania.

I've been dealing with oak street for years and now there service has been horrible. Staff lie to…read moreyou about when your medication is wen sent to pharmacy, or your insurance company. I've called many times trying to resolve this issue.

I had a gout flare up and I called oak street health starting around 7am to see if the doctor would…read morecall in a prescription for me since I've had a flare up before and all the details are in my chart. I would have gone into the office but my foot was in such pain that I could barely walk. I ended up calling 5 times because each time they said the doctor would call me back. Here it is 7PM and my pharmacy closes at 8PM. I am so disappointed because Oak street health supposedly specializes in seniors and in this situation I feel like they didn't consider my age or the amount of pain that I am in. I will not be recommending anyone to come there because of their lack of care in considering the age of their patients.

Great doctor with exceptional diagnostic skills. He's never wrong and always an attentive…read morecharacter. Thorough, very thorough. It counts. It counts a lot. Very accommodating with caring attitude. He saved my wife's life and he's always will be best internist in Philly. His staff is great. And that counts. New address: 8400 Bustleton Ave., Philadelphia 215-342-3600. GREAT DOCTOR, NICE GUY GUARANTEED!