I've been asked to remove my review as no "service" was provided. However, the initial quote was 200 and some change for 3 bedrooms, 2 1/2 bath with a total sq ft of 2795 including the upstairs that was not to be touched. So, dividing by two I was told 1400sq ft @ the 200 mark. Then I received a text from another person changing the service. The initial agreement was 195 + tax and I would be scheduled for the 18th of March. So, a service agreement was made when I stated yes, please schedule me. Then those terms were changed at which point I stated no. I had sent two pictures of my floors that had not been done in a while and needed TLC. By a while approximately three weeks as my vacuum had died due to age.. We do have 18 special needs cats that WE constantly clean up after, clean boxes once a day, and everything else.. Trying to figure out how that would have involved the maid. Unlike her response we only have ONE dog not two. I sent two pictures of the only area where the floors were bad. I'm including them in this follow up to see if a two day clean at double the price is justifiable. I added an unsent one of my atrocious floors. The two holes in the wall are from removing unused cables, and the cardboard is covering an unused telecom outlet. Which I was going to float/tape sheetrock and refinish.. Unfortunately, before I could do any of the handy work I ended up having six additional shoulder surgeries resulting in a full reverse artificial joint. So, no I am not going to remove the review as I had an agreed scheduled cleaning. The interaction between me and the company representative quantifies the one star. read more

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I paid for the standard clean and the cleaner arrived 21 minutes late (per our cameras). She spent four hours inside our home and didn't complete any of the following: - Make the bed in the primary bedroom - Dust the desk or headboard in the child's room - Clean the secondary shower - Clean ANY of the mirrors - Wipe down the desk in the office - Dust any of the hard surfaces throughout the home It was honestly the worst cleaning service I've ever received and I'm extremely disappointed. I will not book again nor recommend this company to anyone else. read more

Very dissatisfied with service. Paid for a move out clean and hardly anything was done. When I complained they gave me a $50 refund. Had to hire another company to redo the work. Really wanted to support this company due to their military affiliation but do not recommend!! read more