Good service every time and Jillian is my fav she always does my nails go Perfection! read more

If I could give it zero stars I would. My daughter made an appointment to get her nails done and a pedicure. Based on the screenshot of the services she chose her total should've been $122 including tax. So imagine my frustration when I learn that her total is $137 so I call her while she's still at the salon and ask and she was told those prices online are just starting and basically incorrect. The prices never indicated start at which of it weren't the actual price it should've indicated that and then she said those are the prices for French on a pedicure when that's is also not what she chose and what's indicated. I think the lack of transparency in the pricing is wrong and honestly feel like they took advantage of her. For most businesses the price that you list for your services on your website or booking page should be accurate it is your responsibility as a business owner to make sure it is and not mine as a customer. If something requested is an additional cost then I should be made aware BEFORE the services are provided. I will not allow anyone on my household to return and if asked if I recommend the answer is a resounding NO. I don't mind paying for services but I don't feel like I should overpay because your site doesn't accurately reflect the pricing and making it worse with a poor excuse, being flippant about it and not correcting it. I'm sure me no longer patronizing their business won't make a difference but I hope 1. They adjust the way they do business and 2. This doesn't happen to anyone else. Now I'm more pissed I'm looking at her receipt and she was charged $4 more in her pedicure than the listed price and she asked and they said because her feet are medium sized. I have never heard of this in my many years of living. I am disgusted! read more

Milano Nail Spa Spring - Her receipt - Nail Salons Near Me - Spring, Texas

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The prices are too expensive, I got a manicure and pedicure and the bill without tip was $160. The service was mediocre and my thumb was cut. read more

Milano Nail Spa Spring - Nail Salons Near Me - Spring, Texas

Terrible quality and when asked for refund was told they would need to take the polish off. I asked so it is ok for me to walk around with my nails like this and represent your work ? Lose $115 for a terrible manicure and pedicure. The "manager" refused to give owner information and could not see how this made no sense for me as the customer. Other option was to waste another two hours of my time to redo which is not an option since I have an event to go to. Avoid this place - too high and terrible quality. Only put one star because I couldn't put zero. read more

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Walked in for a pedicure around 1:00pm on a Friday and was invited to sit and put my feet in the water. Asked what I wanted to drink, only white wine was Moscato. Sat in the chair while I watched the 3 nail techs do their client's nails for 15 minutes with out any one acting like I was there. Decided to just leave. Seems to be understaffed so don't count on a walk in pedicure. To the owner: sounds like you are trying to call me a liar. If your staff would have checked me in it would have showed my name. This sounds like you don't know what's going on at your nail salon. Correct location. read more

they charge for literally everything. my mom and i got a mani and pedi each and with tip it was nearly $300. I got a full set and not only did I have to pay for the service but I had to pay for the color the French tip and the shape even though I literally just got square nails. My mom got regular polish on her toes and it was almost the same price as the gel I got on my toes. insanely overpriced and deceiving. they will act like they're doing something out of generosity, but make you pay for it in the end. when I tried to talk to the front desk person, he started lying about the charges that were literally on the receipt in front of him. He said I didn't get charged for the French tip when it clearly stated that I did. Just absolutely insane. I was laughing in their face. the quality of service is good but not worth the money. read more

If i could give them a zero star i would. DO NOT come here! Save your time! I came in for a simple nail repair and was told they don't fix other Milano's work. He told me to come back tomorrow and ask for the manager and they might make an exception. When i asked for the managers name for tomorrow he wouldn't give it to me but told me he was a "manager". I said okay i don't mind paying to get my nail fixed i just need it fixed he said we don't work on others work. I said okay what if the nail was completely off would you be able to fix it and he was like no we don't work on others work. I asked how would it be others work if the nail was completely off. He was contradicting himself. When i asked for the manager he said i am the manager. I asked for his name and i feel like he made up the name "jimmy". Very rude and not helpful at all. I came 20-25 minutes before they closed and he said they don't have enough time to fix ONE nail but they have the open sign on?!? One nail takes more than 20-25 minutes to fix? I will just go back to the location i normally go to. This location does NOT have to worry about me EVER coming back. read more

Extremely disappointed with this salon. The prices are way too high for the quality of work. I paid $105 for basic French nails. They charged extra for the nail shape and length, which should be included in the base price. I wasn't informed about the extra charges until I payed. On top of that, my nails started breaking just 8 days after getting them done. For what I paid, I expected them to last much longer. Definitely not worth it. I won't be coming back. read more

Milano Nail Spa Spring - Nail Salons Near Me - Spring, Texas

I have been a loyal customer for several years and have spent A LOT of money here. The last two times I have been hurt. The second to last time I was knicked on the side of my foot and now have a scar. This last time the tech did something to where I now have redness, puffiness, pain and puss. Will not be back! read more

Milano Nail Spa Spring - Nail Salons Near Me - Spring, Texas

I've been going to this nail salon for awhile and then a new owner came along so I thought what the heck I'll give it a shot!!!RUDE RUDE RUDE I CAME TODAY PAID CASH 50.00 and gave the tip in cash as well. Went to the bathroom came back to the owner accusing me of not paying. Telling me I only paid for the tip. Looked at the camera still accused me of not paying. It took the younger girl to find that 50.00 dollar bill. Because the owner missed placed it. No apologies. No nothing. She just sat there and laughed after accusing me in front of the whole store. That's the last time you will get my money read more

I attend this nail shop frequently for pedicures and for getting my nails done. Tina is my nail tech (always) and then I usually chose a person for my pedicure. I have had the most horrible encounter we thr "management". I had an appointment for my birthday. They originally set for the wrong day. I called and had that corrected. Then they call me the morning of my appointment to inform me that my nail tech in not feeling well and will not be coming in and she is off on Sundays. I asked well what time can I come in on Monday after I get off of work. He then tells the is booked on Monday. My birthday is Tuesday. He hung in my face, didnt try to rectify the situation, and told he does have time for this. He said his name was Kevin and he said he is the only management for the weekend. They do not have good customer service at all behind the counter and management. My nails tech is the best this is why I have continued to go there if it wasnt for her I would never go back and I am really thinking about not going back anymore. Thanks for ruining my birthday nails read more

Service has always been stellar on several visits. Super clean establishment, comfortable chairs (even though being tall they only go so far back that's the norm everywhere). The prices can be much at times with additional costs sometimes not fully explained prior to. I took my daughter with me yesterday as a mommy daughter weekend treat. The kid combo (mani & pedi with one free design) is $30. My daughter being extra wanted 3 colors on her fingers and 1 on her toes. This resulted in a multi color up charge of $5. I opted for the Refresh Pedicure that gives a 5 minute foot massage for $37 and because I have limited my trips I always opt for the Shellac Color which is an up charge of $20. Mary & Linda both were great. I cannot complain at all with the service. Both were personable and tended to all detailed requests. The chats were much enjoyed and hearing some of the things these ladies deal with I can thank those clients for probably driving prices due to their insanity requests. (BTW I take no offense in offering an ear to vent to, customer service has only gotten harder as years tick by, I can fully sympathize once working in it). After services and tip it was a little over $100 in total. Self care has definitely had an up tick in cost. If you want additional things make sure you ask about costs prior to them being performed so they don't come as "hidden." Overall we will be back again in a few months. read more

Absolutely love coming here. I can usually get same or next day appointments which is great. I had the day off and decided to get a mani/pedi same day. I had my full set done with Jasmine and my milk and honey pedi done with Mai. Both are amazing and super sweet!! Mai made sure to make feel super relaxed with the milk and honey pedicure. Jasmine also made sure I was ok with every step of my full set. I had lovely conversations with both and I loved the way my nails came out. They offer drinks and they have massage chairs which are great. Definitely will be coming back. read more

Milano Nail Spa Spring - Nail Salons Near Me - Spring, Texas

Jolie does my dip powder nails, and they always turn out great! Usually I'm worried that a nail tech will make my cuticles bleed with the buffing, but she's very gentle and thorough, plus I like chatting with her! It's also easy to schedule an appointment online so I never have to wait. read more

Milano Nail Spa Spring - Nail Salons Near Me - Spring, Texas

Please don't spend your money here. It's so overpriced and the service has gone downhill, BAD. I've been a customer here for 3 years now and consistently the girl Giau in the front is SO rude and argues with me every time I'm there. I spent 4 HOURS at the salon today, for French toes with regular polish and acrylic French nails. Like WHAT?! And I paid $145 before tip. They tried to charge me for a "take off" when I walked in the salon with nothing on my nails, and when I said that, she said she had to go "check with the first girl" and implied that I was lying. Girl, GET A LIFE. Then when I asked for a refund they tried to just give me a gift card and when I said no thank you please refund the mischarge, she decided to slap a $10 on the counter and say she doesn't know what else she can do to make me happy. Um, don't be rude to people who are loyal customers and JUST SAT IN YOUR SALON FOR 4 HOURS AND MY NAILS LOOK SO BASIC. Not to mention there's still tons of mistakes. My nails on the side are all cracked and have spots of white missing. Insane. Henry was very nice but honestly, there are too many places around who do great work for less money. Take your cheap tequila drinks and box wine and get out of my face with that. read more

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By far the best salon I've tried. Moved here about a year ago and I am super picky about my nails. Ann specifically does an amazing job, any vision I have, she can create. I love they do mani and pedi at the same time to save time! Also, they will offer you a beverage while you relax. I shopped around when I first relocated to Houston, but this is the place! I will say, you may pay a bit more than you would elsewhere but the end results are worth it. You pay for an amazing experience and amazing nails. read more

Milano Nail Spa Spring - Pennywise Halloween nails - Nail Salons Near Me - Spring, Texas

I had been wearing Gel nails for over a year and my nails wore in the worst shape. She recommended a Powder Dip Mani 002 White Frost Sparkle with an amazing pedicure from Twin using a beautiful White Pearl frost! This was my second visit to this particular Milano Nails Spa, and it has surpassed all of my expectations. The technicians are polite and present. Great customer service they ask and answer questions. The quality of the product is good and the atmosphere is relaxing!!! read more

I walked in to the salon on 1/8/25 by chance because I was getting gas at the Kroger and thought "what a cute place, I'll get my nails done here." I looked up the reviews and photos and thought why not. They had great customer service, took walk ins, and I also was given several alcoholic and nonalcoholic drinks options. I chose the sangria and it was great. I have always wanted to try gel X and they offered it. I got a manicure + gel X press ons in a short almond shape + a baby pink gel color. No designs so I paid $90. I have never gotten gel X and I know a manicure is additional so I had no problem with the price because I was happy with my nails. The reason I am giving 3 stars is because I got my nails done 1/8/25 and the nails begun to lift on 1/17/25. Meaning, my nails only last 10 days. I tried to used glue to keep them on until I could get back in, but it just didn't work and I was out of town. I was forced to take them off because I lost 4 nails.. for that price they should never have come off so soon. I do press ons at home and mine last about 3-4 weeks. I only decided to go in and do my nails because I felt like treating myself. Needless to say never again. read more

I genuinely love this nail salon but the extra charges and prices are simply outrageous. The techs do an amazing job and the work is great but not for the price. I usually go in for a pedicure and full set, pedicures are great! But doing a full set and charging for length ($10) for a SHORT set is absolute insanity. What is a full set with no length? I understand the charge for really long nails but a short set should not incur an additional charge. And then a $10-15 charge to cut cuticles is also crazy considering I'm getting my nails done, that's part of nail prep. I'd been going here for a lil over a year but after this last experience I simply can't give them any more of my money. read more

Milano Nail Spa Spring - Short French full set - Nail Salons Near Me - Spring, Texas

My bill was over $300 including this crap. I let Ann the nail design tech know I wasn't happy with the design, there was a fee to start over, fine. Ann yanked my hand and said a rude remark in her language. I let her know it was unacceptable and the manager and tech patronized me. I demanded an apology but her manager said it was just a language barrier while they both giggled after I was visibly annoyed. Yanking my hand is a universal language. Saying things about your clientele is on you but touching them in disrespect - crosses a line. Decency is bare minimum. I was kind from the start and agreed to pay to take the design off - the rest was unnecessary. Ann and I had a twenty minute conversation in English before this happened - we talked about family etc. and even when I explained what design I wanted I let her know to use different polishes if the texture didn't come out right since this obviously turned out horrible. I didn't get the managers name or whoever she was but it was the taller lady behind the register who is pictured with the management team during the grand opening. Do better Milano especially while you're stealing from your clients and touching us in a disgusting manner. read more

Milano Nail Spa Spring - Nail Salons Near Me - Spring, Texas

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Super boujee! If you want to be pampered in high style or love flashy nails, then this place will appeal to you. Keep in mind, that prices are higher than most of the surrounding nail salons in the area. On one (freshly manicured) hand, you will find the materials & capable nail techs here to do more intricate work - like custom acrylic designs. They seem up to date with fashion trends and are equipped to do more flamboyant nail art and techniques. But, it's important to emphasize that you'll pay upwards of $100 for a full set. I enjoyed my visit here. The spa pedicure made me feel glamorous, covered in rose petals. And, my "glass" nails came out exactly as I had shown them on my inspo picture... I just have to explain to my husband that my sass-meter needs a refill every time he sees how much I spend on manis & pedis every other week. read more

Milano Nail Spa Spring - Full set clear acrylic (I wanted "glass nails") - long almond - Nail Salons Near Me - Spring, Texas

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Andy did an amazing job on my nails for my son's wedding. Everyone was nice and the service was excellent. Thank you Andy!!

Son & KT took really good care of me they were both very informative and everyone was super kind. I was brought a strawberry margarita and I did the milk and honey pedicure plus some plain acrylic nails. read more

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This was my first time coming into this salon, I didn't know what to expect. When I asked the manager to refer me to someone who was patient and ok to help me choose the color that I felt best for me. She recommended LIZ ! When I tell you not only was she patient and respectful, she is super talented!! Also shout out to Cindy who did my pedicure she was very nice and friendly with a big smile read more

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The nail salon it's self if clean and nice. My mom and I went here this evening for our first time, the man that did my pedicure was great but the man that did my moms was rude and didn't even cut her nails. He didn't talk to her at all, or ask any of the questions my person asked me about the service, he never acknowledged her other than when we were sat down. He didn't offer her the neck pillow either. Neither of us were even offered a water while everyone else was. While our nails look okay, we won't be back purely for how my mom's person treated her. read more

Twin is fabulous. Best pedicure I've ever received. Staff very attentive, and salon very clean.

The atmosphere is nice, salon is very clean. $20 additional for an upgrade to Shellac is ridiculous. A whole bottle of shellac is $20. Why am I paying the price of a whole bottle of shellac when I'm using a few drops? They need to reconsider that pricing. It doesn't make sense. A $33 pedicure and a $20 upgrade makes your pedicure now $50+. It's not a necessary service or add on. I like this salon, service is always great but it feels like they up charge because they can get away with it. read more

This place is a rip off ..Everytime I go there they over charge m e they charged me 140.00 for regular nails , I have been getting my nails done for 30 years and this place just overcharges ,,I will never go there again , I got a Pedicure for49.00 and my daughter got a pedicure for 49.00 they charged me 15.00 to take my daughters nails off and for my regular nails 140.00 just regular nails I don't know why more people are not reporting this place as a rip off !!!! read more

I had the best experience here! It's been years since I had a full set of nails and Tee Tee my nail tech and Tara who was my pedi tech helped me choose the shape and style. The customer service walking in was top notch. I was pleasantly greeted. The prices are typical of nail shops in the area. The ambiance was nice and festive for the holidays. I loved my services so relaxing with genuine conversation. I did a full set on my nails with nail art, deluxe pedi with shellac and eyebrow wax and it came to $160. Did I mention the drinks!! Strawberry margarita was tasty! I will be back before the new year!! read more

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andrew is the BEST!!!! always matches the inspiration picture to a T!!! 12/10 always takes his time and does super well read more

Milano Nail Spa Spring - Nail Salons Near Me - Spring, Texas

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Had a good experience. This was my second time coming here. I brought my sister along for her birthday present. She got a regular mani pedi, and i got a dip mani and a pedi, and it was done with efficiency and professionalism. The complementary drink package helped as well. Will be coming again read more

Milano Nail Spa Spring - Nail Salons Near Me - Spring, Texas

I got my nails done on a sunday close to closing time and my toes were done very poorly. they offered to fix it however, I had somewhere to be so they told me I could come back. I came back on Wednesday and the service was redone. I had asked to get the color change as well since they were having to take off the shellac anyways. The manger was very rude and told me per their policy I would have to get the same color or pay $30. I got the same color and the new person painted over the cuticle AGAIN. when i told the manger she said they would fix it. I explain to her that I have things to do. I was already inconvenienced by the service being done wrong the first time and having to drive back to the nail salon where it was done wrong again for a second time now you want me to stay and wait so a third time it can be done wrong? She then said we don't do refunds". I found this to be very rude because I never once asked for a refund. She then told me she would not be able to discount my next set either. Who in their right mind would want a service done THREE time before it's right? While the second attempt was way better than the first, it still wasn't perfect. And when you're paying 150+ on a service once and sometimes twice a month it needs to be perfect. I left the shop completely upset. I called the shop when I arrived home and asked for the mangers name. She told me "you don't need my name" "we tried to help you and you didn't want our help" and the hung up IN MY FACE! It took me going back up to the shop for get to give me her name. The mangers name is Yow. She is tall and wears her hair in a pony tail. she is very rude and does not care about customer service or satisfaction. me and my family spend $600 easily in her shop per month and this is how I was treated. Never spending my money here again. read more

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Everytime my wife and I go here we have a good experience. Twin gives a great pedicure and will definitely be back again!

Friendly - offered something to drink Did what I asked for Pricing was in line with what I used to pay Did the matt top coat and it was a little streakt but other than that Great job read more

Twin is GREAT! She is so sweet and always does a nice job. She gives everyone personal attention. I even followed her from her previous salon. I was disappointed in the management last Wednesday when my friend and I went there. They had discontinued Senior Wednesdays. Their prices are not cheap and so I am pretty sure that many will come less or NOT come due to the discontinuation of the discounts. I hope they will bring the discounts back. Everyone likes a deal! read more

Milano Nail Spa Spring - See Twin! She's so good. She always makes me feel like a million bucks! Plus she's very sweet and caring. - Nail Salons Near Me - Spring, Texas

I used to frequent this place, but after today I will look elsewhere. The manger "skinny long haired female at the front" is a rude person that they need to replace because her attitude is just as bad as their pricing. The pricing is a ripe off! 80 dollars for a refill of French is absurd. They also don't clean their nail tools well either ... please don't go here if you don't plan on spending 100 for short nails and no design! read more

I have been here before and they did an amazing job. I actually talked to my husband into going in with me today. And it was good for the most part, except for the fact that we could not communicate with the two young ladies that were doing our nails because they didn't speak English! We both got mani pedis. Well, I should actually say that he got his, but I only got a pedicure and a finger pop . Seriously, gone downhill since the last time I went there. read more

The first time coming was great! The second time I got charged $90 for a FILL-IN! The third time (below), was the WORST EXPERIENCE YET! Micheal kept drilling in my cuticles making them bleed! He kept complaining about how long it was taking on my nails because there were "too long"! I asked for a design but since it was taking him so long he didn't do it. I also asked for a skinny coffin nail and I got bulky ones. It's only been 48 hours and the top is already lifting. If no one tries to make it right, then I will never come back here! First three pictures are as soon as I walked out of the salon, the last one is 48 hours later. read more

Milano Nail Spa Spring - Nail is literally side ways! - Nail Salons Near Me - Spring, Texas

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This place is so nice and clean. I love how it looks inside. And Kelly did AMAZING on my nails! I showed her an Inspo pic of what I wanted and she did it even better than the pic! I will be back:)) read more

Milano Nail Spa Spring - My nails by kelly - Nail Salons Near Me - Spring, Texas

I ended up having to take my daughter to urgent care because her toe got infected really bad. DO NOT COME HERE!! You will get a toe fungus or infection. So $75 later and 3 hours at urgent care for this really ticks me off! read more

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