I came into the salon and wanted my nails done. The new tech did my nails and I didn't like the…read moreshape. I had to go somewhere, but the owner saw that I didn't like my nails and told me to come back in. She fixed them for free and she did a fantastic job. I have a really wide nail bed, so I have to get longer length and she talked me through that and assured I was very happy with what I got. It's a very family oriented establishment and they care about their customers as individuals rather than only being interested in the money that they make. Will definitely be coming back! The husband and wife are very sweet and pay a lot of attention to detail!

I am new to the area and walked in and was not even greeted. There was only one employee servicing…read morea customer, and I had to ask if walk-ins were accepted. She looked visibly annoyed that I interrupted her and rudely stated that it was just her there. I completely understand being busy, but basic customer service matters. A simple acknowledgment like "Hi, I'll be with you shortly" goes a long way. The service industry exists because of customers, so acting inconvenienced by someone walking in is not a good look. First impressions matter, and unfortunately this one was not welcoming. I ended up taking my money to another shop nearby, and honestly I am glad I did.

I love this place! So many nail shops use the same nail file on multiple customers! That is so…read morenasty and against Texas State Board Rules! You Can Not Sanitize or Sterilize Porous Material. A++++

I used to love coming to this nail salon. The previous owners were always so kind, warm, and caring…read more-- they made every visit feel personal, and their work was top-notch. I've been coming here for years and have spent thousands of dollars because it was always a pleasant experience. Unfortunately, ever since new management took over, things just haven't been the same. The atmosphere feels different, the quality has gone downhill, and that welcoming spirit the old owners had is gone. On my last visit, I went with my son. He got a manicure and pedicure, and I had a fill and pedicure. I tipped generously, as I always do. But as we were leaving -- literally as we were pulling out of the parking lot -- one of the employees ran outside, knocked on my car window, and said they "forgot to charge" me $15. I immediately paid it, but honestly, it left a sour taste in my mouth. After all the years of loyalty and the money I've spent here, that moment felt unprofessional and disappointing. Mistakes happen, but how you treat your customers matters. Sadly, I think it's time for me to find a new salon -- one that values people the way this one used to.

holly is always wonderful with my manicure and pedicures. I would highly recommend her!read more

I'm honestly shocked by the number of negative reviews here, especially after the great experience…read moreI had a few weeks ago. My boyfriend and I stopped by on a Saturday without an appointment. I was a little nervous about trying a new nail salon in an unfamiliar area, but we were on a time crunch so I couldn't be picky. We both got mani pedis and it was my boyfriend's first time ever getting one. The staff made the experience amazing. They were all super friendly, professional, and patient. They answered all of my boyfriend's questions since he had no idea what to expect or what anything was LOL. I wish I had gotten everyone's names because they were all so great. A special shoutout to the nail technician who did my nails!!! They turned out exactly how I wanted. She checked in with me throughout the entire process to make sure I was happy with the results and I've received more compliments on my nails than I ever have before. To top it all off, they were celebrating Chinese New Year while we were there. Making customers feel included in the festivities is such a thoughtful cool touch. And they have a full bar, which is pretty rare for a nail salon!! This place is on the pricey side but you absolutely get what you pay for.

The place is huge. It's a one stop shop. It wasn't as clean as I would like. My arm rest tables…read morewere sticky and gross. The lady doing my hands seemed like she was in a rush to finish after I told her 3 times I was not getting acrylic nails. The lady on my hands and the one for my pedi did a good job. I don't know if I'd go back to that location but I would try one of their other locations.

I'm really pissed off. I was charged $110 for this pedicure, and it didn't even last two weeks. The…read morelast two pedicures have been awful. I have an acrylic tip on my nail because the shellac was weak, and I think the regular polish broke my nail in several places.

I love this place. I never get anxiety nor feel rushed and hustled. They are always kind! Every…read morenail tech I get is sweet and attentive. I always just show a photo of what I want and they work with me to get it. It's always nice, quiet, clean and relaxing in here. I never feel out of place or uncomfortable. I noticed all the new furniture, nice touch. Nail tech and I talked about it as I noticed. I even brought my husband here and he got a pedi too. He enjoyed it.

I had such a great experience at Nail Phoria. I'm new to the area and ended up coming here after…read moreleaving another salon, and I am so glad I did. From the moment I walked in, I was greeted and treated professionally. I received builder gel, a pearl pedicure, and eyebrow service, and everything was done with care and attention to detail. My nails look beautiful, the pearl pedicure was relaxing and thorough, and my brows came out clean and perfectly shaped. The shop was clean, organized, and had a welcoming vibe. Customer service was on point, and the quality of work definitely matched. I will absolutely be returning.

I have been here twice with Diana getting my nails done and both times have been perfect!!! I enjoy…read morethe atmosphere and the kindness that is all around plus me being newer to getting my nails done it's been nice to have her "hold my hand" through the process!!!

From the owner: Soak It Silky is a new upscale full service nail salon and beauty bar in the Spring TX. Our top…read morepriority is to provide clients with friendly services, competitive prices, and an all-around great environment to relax.

It's amazing! Friendly service, well understand my need and help me through out the service!…read more10/10 recomendation!

The BEST!!! Hands down! The only place I'll go when I have a design or shape that is intricate and…read morethey always exceed my expectation! And I am shocked at how fast they get it done! Fast and great quality!!

The best pedicure I ever received very thorough very detailed no mistakes and efficient if I'm ever…read moreback in Houston I'll go there

They don't have Essie or OPI nail polish. Whatever cheap nail polish they used on my toes chipped…read morethe following day. The nail polish on my toes usually lasts a month. I think they do this to force you to pay more for shellac. A waste of time and money.

So far I've been pleased. Clean, friendly, welcoming atmosphere and I like the way my nails look…read more I'm surprised at some of these reviews, although most are older reviews. I do think the prices are a little high but aren't they high everywhere? I've used Tony and have been happy with his work. I have acrylic.

I had a horrible experience yesterday. I've been here several times before, but this was by far the…read moreworst pedicure I have ever received. It seems like the salon may have been testing out a new employee on paying customers, and that is completely unacceptable. If you are going to train or test a new person, that should be done on staff members, not customers who are paying full price for a professional service. The pedicure was not done as described on the menu for the service I selected. When I got home, I noticed I still had a lot of dead skin on my feet, which should have been removed during the pedicure. On top of that, the nail polish application looked terrible. The whole service took two hours, which is way too long for a pedicure. It was obvious something was wrong, and the managers were walking around the entire time. I do not understand why no one stepped in to check on the situation or correct it before I had to bring it to their attention myself. I told the manager the service was unacceptable. The amount of time it took, the poor polish application, and the fact that I was still charged regular price made the whole experience even worse. Manager then had someone else correct polish. Customers should not be used to train new employees while still being expected to pay full price. It is unfair and unprofessional.

Just moved to Spring and tried this place. Absolutely beautiful inside. The staff was friendly upon…read moreentry and during both my pedicure and full set. The music and ambiance was perfect. Amber did my pedicure and she was super nice and extremely gentle when it came to removal of ingrown. Kelly did my nails and she communicated and asked if shape was good a few times. She gave opinion on a few things which I enjoyed. The only thing I did not like was the "hidden fees." I am used to paying over $100 for my pedi/nails. But upon my entry I stated I wanted to change the shape and take off shellac and do powder. No one mentioned removal would be $5, no one mentioned changing shape would be $5 and clipping my cuticles would be another $5. My current nail place by my old house, never charges for any of these but if you do, be up front about it especially when I mention at the front desk, this is what I want done. I will probably return because I now know about these extra charges but I will also continue looking for a new nail place near my new home and see what else is out there.

Clean women! Black women, do not come here! Unsanitary. Sick nail tech refused to wash hands with…read moresoap and water. I was yelled at by the manager/owner and told that I should've accepted her germs and that water and NO SOAP was fine. Water was all she needed and that I should've accepted not expect a discount or deduction. Yelling and cutting me off the whole time she was disrespectful because I was calm and quiet. I asked her over 3 times to not cut me off or yell. It wasn't until I raised my voice and cut her off that she STFU. I've been a loyal customer for 8-10years driving for over an 40 minutes for their nail tech and I spent $1,000s of dollars to be publicly humiliated for asking for sanitation!