1. Miles H Mason III MD

    1. Miles H Mason III MD

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    Miles H Mason III MD

    5.0 (1 review)

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    3 years ago

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    Eastside Family Medicine - Monica Bertram FNP-C, Dr. John West, Dr. Miles H Sharpe Jr

    Eastside Family Medicine

    3.2(6 reviews)
    10.4 km

    Dr. Sharpe is a very fine doctor and I have used him for over a decade. Preciously he had his own…read moreclinic off of Tree Lane and the staff were fantastic. Sadly, somehow a corporation took over and the information provided here is seriously incorrect. Also note that the corporation let go all of his prior staff and the overall service has become more difficult. I talked to the old staff at the Tree Lane address a few days before it closed and they all told me that the corporation flew a few geniuses in and over a not very thoughtful pizza lunch told all of his old staff that the office was moving, and they were not going to be moving with him or the practice. Yep, cost gutting capitalists took over and they don't give a you know what about the patients. Happily, Dr. Sharpe still does, and so I still use him as my PCP. Address update 976 Killian Hill Rd SW Lilburn, GA 30047 (770) 824-4091 So the new office is under staffed and Dr. Sharpe is working for an organization dedicated to getting as much money out of his practice as possible. FYI. More information from maps.google.com https://www.google.com/maps/place/976+Killian+Hill+Rd+SW,+Lilburn,+GA+30047/@33.8688183,-84.0963431,17z/data=!3m1!4b1!4m5!3m4!1s0x88f5bad1b9af83ed:0x46415e278320494f!8m2!3d33.8688139!4d-84.0941491 Cheers.

    The nursing and admin staff is *excellent* at this practice. Making appointments is a breeze - even…read moresame day - the nurses and staff have always been kind, returned phone calls promptly, and have maintained the feel of the tiny practice Dr. West started with many years ago. The docs ... not so much. West now thinks he's a weight loss guru and Sharpe pays no attention to anything. Ms. Bertram is nice, but their former FNP Mr. Pettay was much better. Ms. Bertram always seems to be distracted and in a hurry - I once came to see her with a very simple/common 'lady issue' and she refused to treat me, even after I told her the reason I came to her was because I couldn't get a GYN appointment for another week. She still refused. It's funny ... as a nurse myself, I'd never worked with a doc/NP in any practice that would refuse to treat something so simple ... and then make me pay for the visit. If it was 15-20 years ago, I'd have nothing but raves for this group. Now it's all bells and whistles, flat screen TVs and free water and patient portals. I'd give it all back for the care I used to get in the tiny office in Snellville.

    Loganville Family Medicine

    Loganville Family Medicine

    2.3(21 reviews)
    10.4 km

    Don't go if you have CHAMPVA Insurance!!! I made my original appointment September 29th for…read moreTuesday, October 7th 4PM. When I arrived on Tuesday, I was told that I would need to call CHAMPVA to verify my insurance due to the two hour long hold time they had. As it was already 4PM I was told to reschedule my appointment for the following Tuesday at 1PM and wait for the VA to call back with a "reference number" that would be used at the next appointment to verify that I had coverage. It took 3 hours for the VA to call back. When they did call back at 7:30 PM, I got the reference number and came back today for my appointment. When I arrived, the same receptionist told me that I would need to call the VA again to find out my co-pay now. I reminded her that last week she told me all I needed was a reference number and they would use that to verify my insurance. She acted like she didn't remember telling me that and stated that I would need to reschedule my appointment until their team could get a hold of the VA. I'm upset because this should've been verified this morning knowing how long it can take on the phone with the VA. It seems to me that this receptionist just doesn't want to do her job and would rather take people with insurance that's a little easier to deal with.

    This is an excellent office. If you want to wait 2 hours for a single shot and not be able to…read morelocate anybody in the building once you arrive, this is the place for you.

    Miles H Mason III MD - physicians - Updated July 2026

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