I don't recommend this place for urgent care needs. In fact, if this place was 25 yards from my…read morehouse and the next closest place was 100 miles away, I would choose that place in a pinch than to go back here. Bad communication, bad diagnosis, push you doing a survey and you aren't even out of the place yet. Still waiting on my call back. They know they messed up, so doubt I will hear from them. Save your life and choose another location. These people will kill you from utter incompetence! Lemme help my fellow yelpers on the front end. Don't go! Go somewhere else!!

Decent service most of the time , but the wait is crazy. Doesn't matter if you make an appointment…read moreor not there still going to do first come first serve & in the order people came even if your early to your appointment

I made an 8 a.m. appointment and was never seen. While a nurse initially explained there was an…read moreemergency--which I completely understood--the communication stopped there. Once the emergency was handled, I was left waiting indefinitely with no updates. When I eventually stepped out to see what was happening, I was ignored by the staff. The doctor was on her cell phone and other staff members were sitting around chatting despite a lobby full of waiting patients. Extremely unprofessional and a total lack of respect for patients' time.

I won't be going to another urgent care in town. This location was clean, staff was professional, I…read moredidn't have a wait long to be seen, and in & out in 40 minutes

I DO NOT RECOMMEND Piedmont Urgent Care!!!!!…read more First, I was asked to put my card on file but was told I would not be charged anything before being notified. The receptionist said they would call me if there was a balance after filing insurance. Several weeks later I was charged $257 without any notification. Secondly, the nurse practitioner is completely incompetent. She prescribed my daughter ear drops that after insurance costs approximately $300 and would not be available for 2 days. I had to return to the office to ask for another medication as the NP would not answer the pharmacist call. She then called in another random prescription that was not in stock. The pharmacist had to call the clinic once again in an attempt to inform her of the most commonly and in stock medication used for swimmers ear to which she finally prescribed. Incompetence at the highest level!!!

I have had some very good care. Quick Shingles diagnosis with meds. I have had some so-so care, a…read moredeep wound not checked closely, called a surface wound that I babied through. Still, they are better than their competitor, fast and direct without any harm. I wish they were a 24 hour Clinic.

Needed a quick look over for a minor injury. Pain was getting to the point that I had to seek care…read moremore immediately than my family doctor could see me. Stopped by and waited no more than 15 minutes. My injury examined, evaluated, and treatment given within half an hour. I was impressed with the physician on call. I would recommend this clinic if in a hurry and your family doctor has a wait list longer than a day or more.

Excellent! So convenient and the staff is so nice and helpful! Just stress free I will be coming…read morehere from now on! I highly recommend...

I originally came to Dr. Muhammed for nephrology but he was so great I made him my primary care…read morephysician. Recently he helped me with weight loss by putting me on Ozempic in a way I could actually afford it and I've never been happier. I've lost 10 pounds and 2 sizes in one month and I feel like I've lost 10 years! Dr. Muhammed knows more about nutrition than any other doctor I've ever had and he walks the walk, not just talks the talk. I have never been this impressed with a doctor's office as I am of this one. The office is neat, accessible and comfortable, the receptionist(s) are aDORable and every time I come there I feel at home. I'm so happy I found this place, at my age I needed this peace.

Mrs Patty has boosted my confidence in what I can accomplish if I put my mind to it, the type of…read morecare excellent A+. The staff is amazing and the doctors are so knowledgeable and reassuring for a successful journey. I would recommend it to anyone who wants to reach their goals. Merry Christmas & Happy new year!!!

Anthony is the best PA! He is caring and informative. Staff is professional and location is very…read morenice...

I stopped in as a walk-in around lunchtime and was pleasantly surprised by how quick everything…read moremoved. Check-in was smooth, and I was seen in no time..definitely faster than other urgent cares I've visited. The clinic itself was very clean, which made me feel comfortable and safe. The staff were warm, friendly, and welcoming, which really put me at ease at a stressful time. Overall, a great experienced and I come back if I needed to.

Every time I've been in it's been a smooth and easy process. The staff is always great -- from the…read morereceptionist to the doctor. They've taken good care of my kids. Wait time is usually around 40 minutes or so but that's understandable for places like this. They are also conveniently down the street from my home. I do recommend this place. Always a good experience.

Several months ago I visited with my spouse bc they experienced Covid symptoms. The staff here was…read morecourteous, prompt and very thorough. Today I'm here with sore throat and because of my excellence service here in the past, it was an easy decision to return.

Every member of the staff was so friendly. They never made us feel like we were taking their time…read morewhich happens so often. Each staff member was very efficient and made sure we understood each step. I highly recommend Gwinnett Urgent Care for any health care needs

Sold my hubby a soft cast for arm pain. That's fine. Charged us 35.00 in office fine. Got a bill…read morefrom a different medical group for the same 35.00. Say what? They couldn't help. Called the third party and they marked zero balance. I think they might be bought out by Northeast Ga Physicians group.

Poor bedside manner, nasty office manager in the oncologist office who called myself and my son who…read moreis a stage 4 terminal cancer patient 'liars' about insurance coverage!!

This is a awful hospital my loved one has been admitted since 7/10 and not one time has his bedding…read morebeen changed nor has he been washed. His blood pressure is extremly high 179/119 last nigh one of the nursed said oh good his blood pressure is good because if went from 179/119 to 172/119 does this sound good? i have had to ask on several occasions for him to receive his medication that is suppose to be given every 4 hours which is not happening. The hospital smells like mold. i am going to take my love one today and take him to a more capable hospital