I don't recommend this place for urgent care needs. In fact, if this place was 25 yards from my…read morehouse and the next closest place was 100 miles away, I would choose that place in a pinch than to go back here. Bad communication, bad diagnosis, push you doing a survey and you aren't even out of the place yet. Still waiting on my call back. They know they messed up, so doubt I will hear from them. Save your life and choose another location. These people will kill you from utter incompetence! Lemme help my fellow yelpers on the front end. Don't go! Go somewhere else!!

Decent service most of the time , but the wait is crazy. Doesn't matter if you make an appointment…read moreor not there still going to do first come first serve & in the order people came even if your early to your appointment

I made an 8 a.m. appointment and was never seen. While a nurse initially explained there was an…read moreemergency--which I completely understood--the communication stopped there. Once the emergency was handled, I was left waiting indefinitely with no updates. When I eventually stepped out to see what was happening, I was ignored by the staff. The doctor was on her cell phone and other staff members were sitting around chatting despite a lobby full of waiting patients. Extremely unprofessional and a total lack of respect for patients' time.

I won't be going to another urgent care in town. This location was clean, staff was professional, I…read moredidn't have a wait long to be seen, and in & out in 40 minutes

I DO NOT RECOMMEND Piedmont Urgent Care!!!!!…read more First, I was asked to put my card on file but was told I would not be charged anything before being notified. The receptionist said they would call me if there was a balance after filing insurance. Several weeks later I was charged $257 without any notification. Secondly, the nurse practitioner is completely incompetent. She prescribed my daughter ear drops that after insurance costs approximately $300 and would not be available for 2 days. I had to return to the office to ask for another medication as the NP would not answer the pharmacist call. She then called in another random prescription that was not in stock. The pharmacist had to call the clinic once again in an attempt to inform her of the most commonly and in stock medication used for swimmers ear to which she finally prescribed. Incompetence at the highest level!!!

I have had some very good care. Quick Shingles diagnosis with meds. I have had some so-so care, a…read moredeep wound not checked closely, called a surface wound that I babied through. Still, they are better than their competitor, fast and direct without any harm. I wish they were a 24 hour Clinic.

Needed a quick look over for a minor injury. Pain was getting to the point that I had to seek care…read moremore immediately than my family doctor could see me. Stopped by and waited no more than 15 minutes. My injury examined, evaluated, and treatment given within half an hour. I was impressed with the physician on call. I would recommend this clinic if in a hurry and your family doctor has a wait list longer than a day or more.

Excellent! So convenient and the staff is so nice and helpful! Just stress free I will be coming…read morehere from now on! I highly recommend...

I originally came to Dr. Muhammed for nephrology but he was so great I made him my primary care…read morephysician. Recently he helped me with weight loss by putting me on Ozempic in a way I could actually afford it and I've never been happier. I've lost 10 pounds and 2 sizes in one month and I feel like I've lost 10 years! Dr. Muhammed knows more about nutrition than any other doctor I've ever had and he walks the walk, not just talks the talk. I have never been this impressed with a doctor's office as I am of this one. The office is neat, accessible and comfortable, the receptionist(s) are aDORable and every time I come there I feel at home. I'm so happy I found this place, at my age I needed this peace.

From the owner: We are a duo of board certified physicians in Internal medicine and Nephrology and cater to acute…read moreand chronic care but specialize in obesity, diabetes and hypertension management. We have multilingual staff and have several new practice discounts that are available.

Anthony is the best PA! He is caring and informative. Staff is professional and location is very…read morenice...

I stopped in as a walk-in around lunchtime and was pleasantly surprised by how quick everything…read moremoved. Check-in was smooth, and I was seen in no time..definitely faster than other urgent cares I've visited. The clinic itself was very clean, which made me feel comfortable and safe. The staff were warm, friendly, and welcoming, which really put me at ease at a stressful time. Overall, a great experienced and I come back if I needed to.

Every time I've been in it's been a smooth and easy process. The staff is always great -- from the…read morereceptionist to the doctor. They've taken good care of my kids. Wait time is usually around 40 minutes or so but that's understandable for places like this. They are also conveniently down the street from my home. I do recommend this place. Always a good experience.

Several months ago I visited with my spouse bc they experienced Covid symptoms. The staff here was…read morecourteous, prompt and very thorough. Today I'm here with sore throat and because of my excellence service here in the past, it was an easy decision to return.

Sold my hubby a soft cast for arm pain. That's fine. Charged us 35.00 in office fine. Got a bill…read morefrom a different medical group for the same 35.00. Say what? They couldn't help. Called the third party and they marked zero balance. I think they might be bought out by Northeast Ga Physicians group.

I walked in at 5:30 pm & nobody was in the lobby. Check in was a breeze & yes they require masks. I…read moreforgot mine so they had extra on the desk. Sat for about 5 mins & was called back. Sat for about 5 mins & I had blood pressure checked. 5 mins later the "dr" came in. A very inflamed hip & needed a big anti inflammatory shot & 3 perscriptions to fill, if I feel I need them to feel better in my surrounbg back/hip areas. Out in 30 mins. They have sm tv's in the room playing old-school Bugs Bunny- hysterical! They had tv's turned down so I could hear the 80/90's music playing. Pretty cool office in a nice shopping center at McGinnis Ferry/P'tree Industrial. Everything was clean & everyone friendly. Still ache so I hope this shot kicks in soon- been over an hour.

I was at Piedmont Eastside in Snellville for a L4-S1 spinal fusion with revision and had to stay…read moreovernight. We live 2.5 hour's away and when I came a week before my surgery for pre-op It looks like a nice hospital. My experience started off with registration then the surgery department where I met with an anesthesiologist, they were all very kind with positive attitudes I was impressed and it made the drive worth it if everybody here gave that kind of treatment. Surgery day arrives had to be there at 5:30am so we stayed in a hotel the night before. Again. registration, pre-op and anesthesia were all friendly, knowledgeable and I was put as ease that my post op pain would be managed as my last fusions they let the pain get out of control. Surgery went as expected, PACU (from what I remember) was great then I got moved to the surgery floor thats where the 3 stars come in I have been a nurse for 21 years I never tell anyone that I am a nurse unless i am asked. i understand being busy, short staffed and demanding patients and l try my best to not bug them unless i have to. The day shift crew was great. Then second shift came in started off nice for the first hour then the bad attitude started and did not stop for the whole 12 hours. I had to use the call light to ask for my PRN pain medication I know they just don't give it unless it asked for. So that's what I did to make sure my pain was under control. My pain was just getting under control and the nurse stated there is no need to ask for the first dose that she will bring on time and then I need to start asking if I need the medicine. I waited a hour and a half because I am sure she just got buy with another patient and I didn't want to be on the call light and bother her. Now I am in tears I am in so much pain so I finally pushed the call light and that's when the attitude started for the whole shift. I had alarms on my phone to remind me when it's time for meds and push the call light to make sure I did not get out of control pain that keeps me in the hospita longe. The supervisor nurse that was at the desk was always so rude saying you just had medicine your nurse was just in there and I told her well she wrote in the whiteboard in my room that I can have it then of course my nurse comes in with attitude. i will give the night shift nurse credit she did give me my pain meds attitude and all through the night and kept my pain as controlled as possible. The rooms look nice the beds are old and very uncomfortable very cheap normal patient hospital items like it looks like a 16oz styrofoam cup the tissues are so thin and course I have never seen tissues like that. No disposable wet wipes to help freshen up after surgery. I do not recommend Piedmont Eastside for the surgical floor.

Poor bedside manner, nasty office manager in the oncologist office who called myself and my son who…read moreis a stage 4 terminal cancer patient 'liars' about insurance coverage!!