Everyone was very friendly and helpful. Dr. HARBACH was very friendly and didn't rush anything…read more Another 5 stars for him.

Great experience! Professional, efficient and super…read morefriendly. Nice people. On my way back!

Post-covid, I've gotten somewhat used to the fact that getting anything done these days is time…read moreconsuming, expensive, and sometimes frustrating. I was delighted to discover that old-fashioned personal service at a reasonable price is still with us! The folks at the Optical Shop were able to breathe new life into my old but much-loved eyeglasses by replacing the arms and little nose pieces. It doesn't seem like a big deal, but I was facing having to mail them and wait weeks to get them back, with no guarantee that they would fit. I was able to walk into the store and a very nice man was able to do the entire job on the spot and he didn't charge me an arm and a leg! My glasses look and fit great now! If you wear glasses, save yourself time and money by visiting the Optical Shop first. You'll be glad you did!

i want to thank olivia at st. john's eye care in palatka, florida for going the extra mile for…read moreme!!!! olivia demonstrates just how professional and efficient dr. john lennon's staff is!!!! olivia....i thank you from the bottom of my heart!!! ---steve george

8/26/2025 Update: I was able to use my 2025 vision benefits to go to a reputable…read moreoptometric/optician practice in Gainesville this spring. The young female optometrist performed one of the most thorough eye exams I have ever enjoyed, including both for spectacles and contact lens. She allowed me plenty of time to ask questions. This doctor quickly determined that the progressive lens in the glasses I got from St Johns Eyecare were absolutely not a correct Rx, in that the reading portion of the progressive lens were way, way too weak for me for reading. Such as I kept telling the staff and Dr Lennon at St Johns Eye Care, that they were not working well for me for reading at all. I liked the frames so we used them for an accurate Rx and I retained the faulty Rx lens to prove my complaint about St Johns Eye Care was accurate from the get go: that I was not provided a correct Rx, and on top of it St Johns Eye Care refused to check the glasses and also refused to remedy the problem with the lenses. Not only did they completely waste my 2024 vision benefits, and my time and expense in extra trips there, that resulted in an expensive pair of unusable glasses; they subjected me to a physical confrontation and humiliation in front of several other patients, all toward intimidating me into leaving from what had been a scheduled 're-check' appt. I wasn't going to stand for it. On community chat groups there were quite a few other people in the Palatka FL area who had similar tales of rude behavior and problem Rx from St Johns Eyewear. So Dr Lennon's response to my initial Yelp! review, like his work, is not accurate.

Terrible customer service and I'm not a complainer. In fact, this is the only negative complaint…read moreI've ever posted. After buying a pair of glasses (around $500) I had to return them three times due to the lens falling out. The first time, the frames were a little bent and the girl actually broke the lens trying to fix them. So I was charged $125 to replace the frames. Three days later one of the lens fell out of the new frames. After having that fixed the lens fell out the very next day. My friend who is a retired optician actually called them and suggested that they put a sealant on the screws. Hopefully the third time will take care of the problem. So if you want professional help and kind people that actually look you in the eye as if they care I'd suggest another place. I know I'll be looking elsewhere for my next pair of glasses.

I went because he was the only one I could find that took my insurance, but ended up very happy…read more Felt like the exam and prescription were much better than the big name places. Although the selection wasn't extensive, the glasses (at about the same price) were far better quality than I am accustom to. Service was good, very little waiting (several different appointments) and they cheerfully helped me with a few minor problems down the road.