I see Dr. Daigle in Youngsville and she is the best. The whole experience there is great. Staff is…read morevery friendly and professional. Facilities are top of the line. Dr. Daigle and her assistant Alyssa are such a good team. It's nice when you find professionalism and great personalities all rolled up in one. Love these people and highly recommend. Good work guys.

I went here late last year for major dental work on a tooth. While there, they ignored my…read moreinstructions for numbing me properly (even though their website says they specialize in hard-to-numb patients), resulting in me becoming lucid during sedation in intense pain. Because of that, they weren't even able to adjust the bite on the crown I had done because my pain was so intense (I have had two root canals/crowns put on *without* sedation before this, and I had never had that happen- nor have I ever been in as much pain previously). I had to go to a different dentist to fix the bite because I was still in pain for a week after visiting Theriot. While walking out, they didn't even offer me a Tylenol until my driver asked for one. I asked for a refund just for the sedation (due to the fact that 1) sedation was the only reason I went to this dentist, and 2) the direct actions of their staff counteracted/made the sedation useless for preventing this visit from being traumatizing. When I called about this, their HR member was very dismissive and rude towards me. She acted like she had no idea why I was calling/upset each time she spoke with me, as if she'd forgotten what I'd previously reached out to talk about. I would describe it as medical gaslighting, because they repeatedly ignored my testimony about my own experiences to say I was actually "comfortable during the procedure". It felt more like I was talking to an automated voice citing their policies over and over than a person who actually cared about my experience. It didn't feel like they cared about me as a person at all, like they cared that a real person who'd come to them to specifically have a dental experience without trauma had left in pain and upset. I specifically went here because I have trauma and medical anxiety from going to the dentist, but I would not say they use a trauma-informed approach at all. Also, if you're neurodivergent in any way, and you don't "show" symptoms of pain in the "typical" way, I would suggest finding another dentist. Because, like I said, they repeatedly ignored what I was saying my own experience to be to say that they had "decided I was comfortable." Apparently, as I was told, the dentist who did my procedure spoke to the owner and they came to that conclusion on their own without ever bothering to speak to me about it. The HR woman I spoke with did actually admit to me that "communication between their staff members during my visit was lacking" when I asked why they ignored my instructions, so go somewhere else if you value clear communication to prevent your pain. Overall, it seems they're more interested in throwing sections of their policies at you than actually engaging in good customer service.

They did a procedure on my daughter that I have since come to question if was necessary. In…read moreaddition, at the follow up appointment, one of the nurses said, "okay, I'm about to not be her friend." And she literally ripped my 4 year old child's tongue up and blood splurted all over the place. My baby was horrified and so was I. I don't think the nurse knew it would be that dramatic, but she clearly knew it would hurt before she did it, and they didn't administer any kind of pain medicine in advance to offset the pain, not even letting me know so I could at least give her tylenol. Absolute monsters. Do not trust them with your children! Two years later and my daughter is still terrified of dentists. She was fine with going to our regular dentist before I brought her to Quest.

We started off with another Ortho and was switched when he retired. She kept my child's braces on…read morefor 7 years and the damage to their teeth is horrible. Their new dentist was horrified when we showed the work that she has been doing. She blamed the damage on me and my child for not brushing and missing during/after Covid. I have no dentist/ortho background, so we had no idea the damage that was done until we went get a second opinion after being told that braces should be on maybe 2-3 years. 7 years is unheard of. Pulling all my kids out after being a loyal customer for almost 20 years. They made me feel like complete trash and like I was a nuisance after paying them thousands of dollars.

I have a very dear friend of mine and her and her daughter told me they had a very bad experience…read morewith this dentist. She mentioned how rude, uncaring, horrible bed side manners, horrible assistant etc. She said they would never go back to this dentist.

Very enjoyable experience Friendly and knowledgeable staff…read moreFrom my arrival to when I left was maybe an hour (no cavities) so didnt take up my whole day. I'll definitely be back

Love this place!! My kids were so well cared for, and educated the oldest out of my five that got…read moreseen today as well as educated me. The entire staff has gone above and beyond to make sure they're all comfortable, feel safe and happy. I'd recommend this Pediatrician Dentistry a million times!!!

This place is so relaxing you'll forget you're at the dentist! The staff is warm and caring. They…read morealways try to accommodate you. They have chenille blankets, Pandora with headphones and even Paraffin hand treatments!

I've been a patient of Dr. Laurent for 17 yrs. Before I was a patient of Dr. Laurent, I was afraid…read moreof going to the dentist. Since I've been her patient, I've never had a bad experience and her dental work is exceptional. She and her staff are amazing.

After seeing Jacobs for years, we switched to an adult dentist for the 6 month cleaning. Our new…read moredentist found 9 cavities that need to be treated. These are not 9 new cavities since our last visit. These are, at least in great part, cavities missed by Jacobs and her team. At great cost to me and some pain for my daughter, we now have to fix all of these mistakes made by someone we trusted. I guess that super quick quasi visit isn't enough time for a proper exam. I do not recommend anyone using Dr. Jacobs' services.

Alayiah jackson -I just got my braces off today and it was AWESOME I could definitely get the…read moredifference between then and now for the time was long but worth it!!!:)I'm very proud with the professionalism and cleanliness thank you should definitely get people to go here and they are very agreeable and VERY NICE a thank you alayiah jackson:)

I love this place. Acadiana Orthodintics is the best. Very professional and friendly staff that is…read moreinterested in your specific needs for your specific situation. I would highly recommend Acadiana Orthodontics to anyone searching for quality work with reasonable prices. Even if your just thinking about a consultation I recommend trying Acadian Orthodontics of Lafayette they are highly recommended. The whole team truly makes you feel important by knowing who you are. this is by far the best place to go.