Roberto and Travis were just as great -- kind, polite, and professional…read more They gave me a call to let me know they were on their way and arrived right on time. My property has a pretty narrow entrance to reach the septic tank, but they were very careful and respectful of my driveway. It was clear they were doing their best to avoid any damage, which I really appreciated. The work itself was done quickly and efficiently. Roberto had a great sense of humor but remained professional, which made the whole experience surprisingly pleasant. I absolutely recommend Brown's Septic Service -- they were friendly, thorough, and easy to work with!

Prompt, courteous, and totally professional. They go the extra mile to make sure that the job is…read moredone right. If you have any septic tank problems, these are the people that you want to call. Great people!

Worst experience I've ever had with a provider in Ocala. At first, they seemed nice and…read moreprofessional, but that changed quickly. Nick promised they would cover the expenses for damage done to my property during the drainfield installation. After making that promise, he ignored my calls and texts for 4-5 weeks. When I finally reached the owner through the office phone, the situation got even worse. As soon as I mentioned that Nick had been ignoring me, the owner started yelling at me. He then refused to cover the full expenses his employee had promised. After all of that, he offered to pay only half, but by then I was done dealing with the excuses and unprofessional treatment. This is the first negative review I've ever left for any business, but people should know what kind of experience they may be dealing with here.

Called in the morning Ashley was so sweet Matt showed up on time and was very professional and so…read morefriendly. Price was lower than other companies. Very happy.

Great service I will call always if I have trouble, I also recommend to others. Very informativeread more

Called because I couldn't flush my toilet. Told tech that water was bcked up to cean out. He pumped…read moreseptic and did not check clen out. Recommended "fix toilet flps, probably leaky toilet, if not, bad drainfield. And to buy a new toilet." I did buy a new toilet and the problem turned out to be a bad sewer line.

Our septic system was clogged and no companies in the area could come out for another two days at…read moreleast. I left a message for Sunshine Septic and Ben called back but was also unavailable for a few days however he was able to walk us through how to get the system unclogged. His instructions on what to look for and what to do were on point. He was patient and knowledgeable. He didn't have to take the time to help us but he did. Thanks Ben. If I could give him 10 stars I would.

Had an over full house for the 4th of July holiday so of course we ended up with septic issues. I…read morecalled late July 3rd and they showed up on July 4th as promised (willing to work on the holiday!?!). They worked so hard - I thought the tank needed pumping but it turned out to be a large clog. After pumping and snaking, they fixed the issue, relieving 12 people in our house!! Their bill was more than fair, not even a surcharge for the holiday. I would ONLY call them in the future - very impressed with Ben and Jenna. Great team, couple, business.

Prompt service and response…read more Very personable worker-owner with no hidden fees. For my job, the price was high-- yet i recognize this is the going rate & local standard.

very disappointed. I had them out to pump my tank. I had a broken cover they wanted to sell me a…read morenew septic tank on the spot. I went elsewhere and had the one broken cover replaced instead. I would not recommend them . I got a service bill of over half what the pump out would have cost without actually ever getting the pump out.

The team came in and diagnosed the issue. The company that installed it, well, they installed it…read morebackward. It's a brand new 2024 build. Joey and his team got us on the right track, and the company returned and fixed the issue. Highly recommended!

From the owner: Pooh septic tank service llc we take pride in our work and stand behind our work if you have a…read morespecial septic problem or just any repair or new system just give us a call. Pooh septic tank service has been in Marion county for 10 years and Joey has been doing septic in Marion county for 30 years.me and my guts take pride in our work.