The most impressive dental office that I have ever experienced. Absolute state of the art…read moreequipment. Staff, including Dr. Fish, make what could be a grueling ordeal, an educational experience. Try it, you won't regret it.

Dr. Fish and his staff are kind, caring and professional people. My regular dentist recommended…read moreDr. Fish for my implants needs. This practice is top notch along with state of the art equipment. If you need implants, this is the dentist you need to visit. Dawn A Hickory NC

Dr Sain's office is a warm and inviting atmosphere. You are greeted as soon as you come in with a…read morewarm hello and a smile by Kathy. The hygienists are friendly and engaging. I can tell they genuinely care about putting their patients at ease. They explain what they are doing before they do anything. I've had a lot of work done in my mouth over the course of my lifetime and I never get nervous to go. I recently had to get a filling replaced and I didn't even feel the numbing needle. Every time I go in, Dr Sain remembers me and asks about what I've been up to. The office is super-clean and Covid prepared with masks, face shields and gloves. Lastly, they don't overbook appointments and are always on time.

The mistreatment and disrespect my mother and I received at Cox's office this morning was an…read moreabsolutely disgusting experience. She has been his patient for a few years so I already knew her past trauma with them. I am mom's caregiver. She is elderly and wears dentures. Cox fitted her about 3 years ago but it took 4 tries over the course of 6 months to get it right. Mom was in constant pain from sores because the denture didn't fit right. The sores had to heal so she couldn't wear the teeth at all between the multiple mis-fittings, and wasn't able to eat solid food. She dropped weight as a result and having no teeth affected her self-esteem, so it was a difficult and stressful time for her. Finally Cox got them fitted right and all was well until a recent cleaning when they insisted she needed them adjusted because she lost weight. Mom did not request this and even told them the dentures were comfortable. She was apprehensive and didn't want to risk it or go without teeth, but Cox's office persisted. They called our house and left messages for weeks, promising everything would be fine. Mom finally consented after many times saying no and telling them she was worried. They made the adjustments and she described to Cox how one side felt higher, but was ignored and they sent her home saying if you need anything just call. When she chewed, the edge of the denture was sharp and cut her. I found her in pain on the sofa holding the side of her face and her denture had blood on it from the cut, and she couldn't finish her meal. I went to Cox's website to make an appointment and indicated an emergency, stating details about the sore and needing to be seen right away. Mom couldn't sleep last night for being upset and in pain. Before daylight she woke me up that she was in A-fib for 1 hour. We went to urgent care and the doc confirmed the main cause for this A-fib episode was her stress and anxiety from this situation. He said there is a bad ulcer in her mouth and told us to go to Cox and tell him HE said to fix the problem NOW. Those were the doctor's words verbatim. We got home at 10:30 a.m. and expected Cox's office to have called about the appointment but nope. So I called and explained how mom's denture caused an ulcer and that Dr. G** was sending mom to them today to have the denture fixed. When we got there mom sweetly explained the entire situation to the receptionist who said she was putting the notes on mom's chart. Then mom sweetly explained it to the hygienist and asked for something to put on the sore like Orajel but the hygienist didn't acknowledge mom's request and showed NO empathy or compassion. When Cox came in, he first asked mom if she slept in the denture and mom said no, that she was trying to eat. He said, "You never want to sleep in them, make sure you take them out before bed." I confirmed to him "She takes them out before bed but she wasn't able to sleep last night at all. This happened when she was eating, she says she felt something sharp back there cutting her." He ignored me and started grinding the denture, telling mom there was nothing sharp on it, that maybe she had just felt a pinch, that he only sees a tiny sore, and talked about how all of this is perfectly normal anytime you get an adjustment. Completely dismissive. I told him we didn't understand why she needed an adjustment and how it brought on anxiety and trauma for her to the point she had a life-threatening emergency. As a healthcare provider he needed to know of her past trauma and how she had been scared to do this adjustment when Cox became furious at me and snapped "Do you think I just do this out of the kindness of my heart?" He defensively said he had nothing to do with her A-fib and took his mask down from his face, visibly very angry at me, berating me right over my mom's head as she laid there in pain and with a heart condition. He told me to "get out" and waved his arm. I said "She told me you guys have been nice to her and I appreciate that but I don't want her to come here anymore after all of this." And Cox said, "Neither do I" and he got up and totally left my mom laying down there helpless. Then the hygienist handed me the denture and I said "My mom is your patient and is your priority so you need to fix this (the denture)." She smirked and said with sarcasm, "We're done, bye" and she left too, and we could hear them down the hall laughing while we sat there in tears for this awful day. While I was in the bathroom, my mom found Cox and crew and they had the nerve to tell her they were offended by me and thought I was accusing them of causing her A-fib. She had to explain it all over again to them and then they acted happy and finished her denture. How dare they dispose of her like that and try to get sympathy from her that they were offended, instead of focusing on how to keep her safe and healthy.

Very good Dentist and friendly staff that really cares l highly recommended him he's fixing aspen…read moredental's mistakes for me.

Be careful of Dr. Joshua Millsaps in Hickory. While Dr. Millsaps is OK, they are not in any dental…read morenetwork. I did ask before our appt, but when they filed our bill to our insurer, we owed over $300 for a basic exam and cleaning. We usually pay nothing and when I spoke to their rep, they said that are not a part of any network, so our share was over $300. Lesson learned on my part, but be careful if you have insurance and use their office in Hickory!

Friendly staff and dentist that really tries to help their patients instead of line their pocketsread more

I went here for a cleaning and exam and was given a treatment plan. When I arrived for my second…read moreappointment, everything changed. I asked on my first appointment if this included all the work that I needed, and she said yes. When I arrived to start my treatment plan, I was told this was for today's visit and given a new treatment plan cost of over $19,000 as my part to pay. They tried to tell me it was a misunderstanding, but I asked several times if this was everything I needed, and was told yes. IT WAS DECEPTION; they should have given me that treatment plan at the beginning. I left because now I don't trust you.

Here is my review…read more I am a 100% disabled veteran who was sent to PDA from the VA to get my teeth fixed and things started out amazingly; felt comfortable, this is important as my disability is related to healthcare and feeling ignored due to a botched surgery and failed aftercare! PDA sent me to the Wilkesboro PDA office for a second opinion; I went as I wanted to make sure i was getting the right treatment and a second opinion made sense. I arrived about 20 minutes early to my appointment and let them know im im early and they said to wait in waiting room and ill be called at my appointment time. Appointment time came i physically watched people come in and get taken back for appointments AFTER MINE. One guy was called back named Todd we even asked "Which one" ugh it was the other one! i waited approx 20 minutes after my appointment time (total of about 40 - 45 minutes total, yes early was my part) but not being notified or updated and left alone to my own devices and feeling ignored by healthcare.....YET AGAIN....triggered my PTSD so I left and told them ill reschedule when they actually had availability. I left and called the troutman office and scheduling and told them what happened and said NEVER EVER send me to that office again and let me know next steps. NOTHING....RADIO SILENCE.....called VA they calle dthe troutman office who spoke to the office manager who sai dit was all my fault and had the audacity to have the wilkesboro office call me.....HELL NO!!!!!!!!!!!! IF YOU'RE GOPING TO HANDLE VETERANS WITH DISABILITIES DO BETTER!!!!!!!!!!

Greenway Dental in Morganton, NC did excellent work on me and treated me well. I had a back tooth…read morechip slightly that Dr. Clontz in Valdese would not repair with a filling. He stated I needed a crown for close to $1000. I did not have that kind of money. Thanks to Dr. Clontz the chip did get larger. I had to have medical treatment for 1/2 a year that prevented me from going to another dentist due to a low immune system w/ treatment in 2015. I did get a dentist in hickory to help me with the tooth in 2016 for under $50. It lasted a few years. Same situation in 2021.....Greenway took care of the tooth for me. Thank you to the Dentists that do all they can for a far price!!!

Very nice people. . . So I'm not talking badly about the people here but traumatizing experience…read morejust getting a filling. I used to go to Dr Silvers in marion and get fillings all the time and I never felt a thing.. (whom I'm going to go back to and he is even in network unlike greenway dental) I paid 140 some dollars for a filling on my back tooth and they didn't numb me enough the first or second time. I have a high pain tolerance and when your paying customer/patient tells you that you should numb them more, you should. I will never come back here again. You'd think if you have to pay for something it'd be better but No. I should not be able to be understood right now (this is minutes after walking out of the building in the parking lot) but everyone can clearly understand what I'm saying and that's proof right there I did not receive adequate numbing. When you walk out of a establishment shaking scared that's really sad. Oh and a dentist is supposed to hold ur tongue back if it isnt in the right position for him to finish his filling or his assistant should, well he gets almost finished with my filling and says "her tongue is going everywhere that's a bad one and starts all over again!!!" Blames me for his mistake. Rude! Never going back.

Seen there one time recently. Seen on time. Had excellent cleaning, X-rays, and check by Dr…read more Bhende. I'll be seen there again. Good experience.

Shouldn't always read one review. This dentist office was recommended to me by a coworker. I had no…read moretrouble getting a appointment and the staff was nice and very informative. And also accepts Blue Cross Blue Shield insurance something that can be difficult to find in Hickory.

I am in pain, and The Statesville location on Brookdale drive, the receptionist is an…read moreunprofessional trash bag who refused to take my appointment and hung up the phone as l was trying to provide her with the information requested. I have called back 5 times and she will not answer the phone. I feel like I'm being discriminated against because I have Medicaid which is accepted. If she cannot provide excellent professional customer service she needs to seek employment elsewhere. I see their service is pure shit so I won't even be going to this location. Kamala 2024!!

I just wanted to add that Ive talked to numerous people at my job that have asked me what happened…read moreto my face and when I tell them I've heard 4 or more horror stories about DOC and it makes me feel better knowing that I did do the right thing in posting in here and I will be taking this to my attorney and the medical malpractice associates.I have been to the dentistry of the Carolinas a few years back and I was more than satisfied I went this time and I am just utterly disgusted. I can't believe that they want to say that my face and the inside of my nose is bruised because I bit my lip. The fact of the matter is they don't want to take ownership and what they did to me my face is bruised I can't hardly talk I've got stitches I've got infection and this just happened two days ago. And then on top of it they act like I'm just a pain pill seeking person and I'm not I'm in pain unbelievable utter pain I don't know what to do I can't hardly talk my face is so swollen it looks like somebody beat me and then because I'm upset they decide to cancel me as a patient which is fine I wasn't going back anyway but I do not recommend this place to anyone anyone that goes there for a tooth pulled beware beware because you get nothing for pain and if something happens it's all your fault not theirs it's all yours. I am so upset I can't see straight I will never ever have worked out on my mouth again I will go without teeth before I go back to another dentist that's how bad this got me