I kenneled my two cats and dog at this establishment while I went on a cruise. My pets were brought…read moreto them the day before. The next afternoon right before my ship set sail I get a phone call telling me my pets were infested with fleas. My pets DO NOT have fleas. Of course at this point they know it's impossible for me to pick them up. They charged me an extra $188 dollars for s flea treatment that was either never performed or performed on pets whom did not have fleas. When I picked up my pets there were no bites on any of them. If there was an infestation I'm sure there would still be some kind of evidence. Please be aware and bring proof from your vet that your pets don't have fleas. I have learned a very valuable lesson.

My 3 boys spent the week there and the staff took pics and were very sweet with my pups. Took extra…read morespecial care of my scaredy boy Willie as it was his first time away from home. Reasonably priced and CLEAN! Absolutely did not smell like a critter kennel. Impressed! Thanks from the Tallons

Paul Morgan is the owner. He is an awesome guy who really knows dogs, cares about them and their…read morewell being and knows how to work with them. His Dog Ziti is there with him everytime I go in anyway He has day care, pet supplies, grooming & training. He also does therapy for older/weakened dogs with Hydro-Therapy and cold laser treatments. Paul also brought in Janet Mannear who is the one who does all the training. She is great! Between the two of them they saved my dog's life. (story below) I was the third person to adopt this dog (he was 10 days from his first birthday when I adopted him) He is currently 86lbs black and brown brindle, Great Dane, Lab, Pit bull. My dog is hyper head strong and just plain strong. When I got him he listened to nothing, no commands were ever taught to him. My hands were constantly bleeding because he pulled that bad when I walked him. My arms were complete bruises, not just a few you could not see skin color from my wrists to above my elbows, because that's what he was taught before me that is just how he played. Jump and grab arm with teeth, and try to wrestle. I also ended up with my wrist sprained, twice. I literally could not put up with it much longer and I had been told by the kennel I adopted him if this didn't work and he came back he would be put down. Most of my friends and family could not understand my devotion to keeping this dog and keeping him alive. I had offers from them to take him back to the shelter if I couldn't handle the hand over. I kept telling them no and I am very glad that that was my decision. I work in the Plains area and when I saw the sign go up for Pawsitive Pup I got very excited. I went in, talked to Paul and explained the above situation. Paul told me that there would be a training class starting the following week and I signed up right then. He also gave me a few things to try with my dog in the mean time to help me out (at no charge, I'm not kidding when I tell you he cares about you and your pets). I have had my dog (Ranger) in here weekly since the doors of Pawsitive Pup opened. Ranger graduated his 6 week Pawsitive Pup Basic Obedience Training last night and I am amazed at his improvement! He sits, comes when called, lays down, stays all on command! (well mostly we are still working on this he listens about 85% of the time now, where before it was 0% of the time) Ranger is so much calmer now and I am extremely happy to say my arms look like arms again! He is a different dog that the one I brought home exactly 2 months ago today. I will be signing him up for the Pawsitive Pup Advanced Training as soon as it starts. I am very excited to continue his training and socialization with Paul Janet and everyone at Pawsitive Pup! Pawsitive Pup Facebook link: https://www.facebook.com/pages/Pawsitive-Pup/316828128483947 Janet Mannear, Certified Canine Obidience Trainer Facebook link: https://www.facebook.com/pages/A-Well-Trained-Dog-is-a-Happy-Dog/327872080671813 Go check them out! I bet you won't be dissapointed!

I never leave reviews but I wish someone had warned me of this before my dog was subject to a week…read morehere so I hope this helps someone else. I boarded my dog here in June and was absolutely disgusted. When I picked him up he had a deep scratch down his nose. I assumed it was from a run-in with another dog and no big deal so I ignore and take him out to the car. When I go to lift him in he smelled so strongly like cleaning product and was covered with poop on his rear (this has never happened at home, he is a large dog). I go inside to ask for a paper towel or something to clean him up and no one comes out so after standing there for a few minutes I just leave and go put him in my car. He had mass amounts of hair coming off him so I give him a bath as soon as we get home and notice he has an ear infection (hasn't had one since he left the pound) and his paw paws are peeling off and cracking I can't even imagine what would cause this. He used to go into his crate no problem and it took 3 days for him to willingly go into his crate again. When I initially left for vacation and contacted them for an update it took 48+ hours to respond. This isn't just unacceptable it's boarder line animal abuse. I would never, under any circumstances take my dog there again.

I have a new groomer in a New City. My dog and I could not be happier. Thank you Meredith. God…read morebless

We go here annually for a solid puppy cut, from New Jersey. I have an amazing rescue pupper, and…read moreMeredith is always wonderfully patient was the my 10 year old guy. I keep making the 2 hour trip, because I trust her. She gives amazing advice for when I groom him, and is always happy to fit him in... since I'm awful with my scheduling.

I was ecstatic to find a dog boarding/grooming/training/daycare 5 minutes from my house! It's…read morelocated at the rear of the Wet Paint building on Horton Street. This isn't a "free-for-all" for any dog owner to bring their dog as they can a regular outdoor dog park. This is more of a daycare/boarding facility and you will need to provide shot records. You can bring them for one day but there is a fee. When you call to inquire, Neil will first schedule your dog(s) for a free "consultation" where he sees how the dog's temperament is, how he/she is with other dogs, etc. If you decide to bring your dog here, you'll need your dogs shot records for rabies and Bordetella. Neil, Sara and Devin are so good with the dogs. There is a huge indoor area to run around, play, and do what dogs do. Our two medium size dogs love coming here -- they literally jump at the door to go in when we first arrive in the morning! As soon as they see one of the staff members, they get excited and run to greet them! When I pick them up after work they are tired out and sleep for the rest of the night!!! Prices are great as well and there are discounts for multiple dogs. HOURS: Monday thru Friday from 7 am to 6 pm Saturday, Sunday: Boarding only -- but are sometimes open for daycare. Check their Facebook page. Lots of info there!

Let me start off by saying, I missed my trip cause of these animals (owners Devyn, Neil, office…read moremanager) and was charged $400 to keep my GSD for one day. I prepaid $300 (six days) for a suite (never do that with them, they will scam you). They saw the dog ahead of time and approved his stay. (I specified to them nobody would take my dog in since he's not neutered/trained). I dropped him off @ 10 am and had to catch a flight in NY. At 4 pm I get a text saying dog has anxiety and there are damages. They self-assessed damages @ $100 and charged my card without my consent. Next morning @ 9 am I picked up my dog all crippled, dehydrated, and weak from a small crate instead of a suite. Neil (the husband) began to upsell their training services and stated my $250 credit can be used towards that. When I declined, then the response was well then we'll use that money for the damages that are really no more than $100. They were also moving him (dog) from crate to crate to justify the damages. I paid for a bigger space and if the dog was nervous he should of been confined to one suite (not crate). They made all of the wrong decisions and dumped it all on me. Rover is a better alternative in my opinion. When the dog was brought back home he was severely dehydrated. (there was no water in the crate). Drank for 5 min non stop. They kept him without water overnight. I lost thousands of dollars on my flight, hotel, dog boarding. Dog was hospitalized for the first time in his 4.5 years. My attorney discouraged any reviews but I don't want anyone else getting hurt.

We have 2 very different kinds of needy dogs. Although we liked the last kennel, we didn't feel as…read moresafe as I do in Hamlin. Someone is around all of the time and our Cling-ons happily leave us as soon as they walk in . Yes, services are all ala carte, but the choices are great.

You couldn't pay me to leave my pups here. We went for the tour. 1st off, the guy behind the desk…read moreNEVER introduced himself. He's starting unprofessional there. Not 1 time during the tour did he even smile. He didn't ask anything about my pups, all he tried to do was sell me every other service they offer. He tried to make me feel like a bad parent bc I couldn't afford their dog park, on their property, @$20/per dog/per day on top of what they already charge for their stay. How about you ask me about the 2 dogs I was going to be entrusting you with?!?! Their 'kennels' are ridiculously small. I have 70lb GSD's. They would have been good for an ankle biter size dog. The guy (whose name I still don't know), saw that I wasn't happy, so his answer was the small outside gated area (couldn't even run in, it was so small), by the kennels or "that's why we offer the park". Whoever you were at the tour, if you think I would leave my dogs there, when you didn't even as much as smile the entire time, didn't ask anything about how my dogs are, what they like/don't like, if they've ever been away from home, and were more concerned with selling us things instead of being concerned about my dogs, there would have been no way in hell I'd leave them with you. My dogs free feed & that guy kept saying that they'd close the gate between my dogs at feeding time so they ate alone. MY DOGS FREE FEED!!! MY DOGS EAT TOGETHER!!! I DONT choose when they eat, they do. And, no, they're not overweight in the slightest. He refused to retain that thought in his head. How do I trust that you'll leave my dogs bowl down 24/7? Right, I can't bc I don't even know your name, you refused to retain their free feeders & you didn't care in the slightest to ASK ABOUT MY DOGS!!! I don't care what I fill out on your paperwork (didn't get that far), you should show some interest in the care/likes/dislikes/fears/stressors/etc.. You shouldn't have a business that is only a 'money maker' for you when you're taking care of actual live beings.

I have boarded my dogs over the years. This is defiantly the place to go! It is truly hidden in a…read morevalley and quiet, clean and owners live on the property which is a plus in my book. In case of an emergency your pet is taken well care of and goes to a vet if needed. Mary Elaine is exceptional and devoted to the charges in her care. Medications are given as prescribed by the animals vet, even if it means giving it in the middle of the night. Although I have never a need to board my cats please note , the cats are boarded in her house not in the kennel environment. Please if you are concerned about boarding your pet consider this kennel this is the place to go.

I cannot say enough good things about Hidden Valley Kennels! Our dog is our baby and I couldn't…read morehave dropped him off at a better kennel while we traveled for a couple weekends! Loki came back happy, clean, and healthy. I highly highly recommend them, such a great couple. We will definitely be returning!

When another pet grooming salon closed, Shampooch was one that was recommended. We went one time…read moreand knew we had found our groomer for our pets. The cuts were done to a "T" and the prices are very reasonable plus they care very much for the pets. If you want a great caring groomer, this is the place.

Tammy is absolutely the best groomer. Kind, compassionate, and goes above and beyond what she needs…read moreto. One of the most important aspects is that she continues to keep herself, her shop and fellow employees up to date on the latest developments. State of the art equipment is how Tammy keeps her shop at the forefront of any groomer. Her prices are extremely reasonable. If you are a new dog owner and have any concerns or questions, she if more than happy to guide you to keeping your pet clean and healthy. Thank you Tammy for your kindness to customers even if it's the first time coming in. May God continue to bless you, your family and your business.

The owner of this facility is the most unprofessional and rudest person I have ever dealt with and…read morethis is why: First off I live in NJ and my mother recommended this kennel to me who had heard about it from a coworker. I figured since I was going to be out of state for vacation and would be going back to PA on the way home, it made sense to bring my 4 lb Maltese mix here. My Mom spoke to the owner and told her that my dog is a "barker" which is absolutely true but as an animal caretaker, I expected the woman to be experienced with handling a variety of issues especially when they are away from their home! The day I brought my dog I came prepared with her medical records, food for the week, her leash and harness and a toy for her to play with. The woman seemed pleasant enough but uneasy with the fact that I was coming from NJ to board my dog. Her kennel was almost at full capacity with about 10 dog kennels so I was comfortable leaving mine there. She made copies of all her medical records and took the things I brought for my dog saying she didn't need her leash. We left and the next day we went on vacation. At 9 am the next day I woke up and noticed that I received a missed call and voice mail from the kennel. It was the owner yelling in a very impatient and rude tone "She cannot stay here, she has to go!". Apparently my dog was not happy there and she had trouble bringing her back inside the dog kennel when she was in the run. The owner also called all of my emergency contacts (one of which is my mother-in-law) immediately after me and caused a massive panic. When I called her back I asked what happened and I got the same rude yelling and I could barely get a word in because she kept circling back to why my dog couldn't be there. At one point she even said "You're not listening to me"--I have never felt so patronized in my entire life by a so-called professional dog boarder. The woman even started yelling at my mother-in-law because she asked if there was any way that my dog could stay--it had only been one night and the owner didn't give my dog a chance to settle in. Once my mother-in-law went to get my dog the woman acted as if nothing happened and then told her "You're a mean woman," which was completely baffling to her. If you are truly capable of running a dog kennel, how about learning how to properly handle and care for a 4 lb. dog???

I have been boarding my 2 dogs at High Wycombe since they were puppies. They are now 10 and 11 and…read moreI would not think of taking them anywhere else. The owners of this kennel have taken the best care of my dogs. They are wonderful, helpful people and my dogs love them.