My elderly parents moved into assisted living and my siblings and I were tasked with handling their estate and getting their house on the market. On the recommendation of our real estate agent, I registered at estatesales.net and received responses from 10 companies within 24 hours. I called each company, inquiring about their process, fees, and availability--we wanted to get the house on the market within a 6-week time frame.
Traci from Milwaukee Metro Estate Sales reached out by voicemail and followed up by text. We had originally planned to meet right away, but then I asked to reschedule, and Traci was very flexible. When we met, we walked through my parents' house and Traci answered any questions that I had. She had a copy of their contract on hand to give me to look over, and went over in detail how Milwaukee Metro Estate Sales conducts a sale, from how much time they need to set up, to how they price items, and how they handle the actual sale. We discussed my family's timeline and Traci gave me two possible weekends for the sale that worked with our expedited timeline.
I chose to work with Traci because I felt comfortable talking to her. She was up front about fees, and Milwaukee Metro had no hidden fees. She detailed their process ahead of time. I saw pictures from their other sales online and was impressed by the volume of pictures and the tastefulness of how things were organized. Traci gave me a clear timeline of when her staff would need to get to work and a clear understanding of how their estate sales were conducted. When I was researching companies and their online reviews, I noticed one negative review for Milwaukee Metro Estate Sales from a few years ago. I asked Traci about this, and she had a clear, reasonable explanation which made sense to me and alleviated any concerns.
From the moment I first spoke with Traci, I felt that her compassion, receptiveness, straightforwardness, and honesty were exactly what I needed. I was facing an important choice after a year of making difficult choices. I was grateful to have someone communicate clearly with me. Moreover, Traci was patient and flexible throughout the process. She worked with my family to accommodate some special requests. Her staff was friendly and respectful. If any questions arose, Traci reached out right away. If my family had any questions, I texted Traci, and she responded within an hour. When my sisters and I came to do a final walkthrough before the sale, we were impressed by the thoughtful and tasteful arrangement of my parents' estate. Two days after the sale was complete, we returned to an empty, vacuumed and swept house. From our perspective, everything had gone smoothly and exactly as outlined during our first interview.
I highly recommend Milwaukee Metro Estate Sales for their responsiveness, flexibility, professionalism, clear communication, and helpfulness in our time of need. read more