I ordered 4 packs of Equal Cuban Twist Super Long OT27 from Hollywood Beauty STL and received the…read morewrong color. I ordered OT27 but received OT30. I emailed Hollywoodbeautystl1@gmail.com the same day I received the order to request an exchange. I emailed surgedigitaltampa@gmail.com, an email address I found in my Apple Wallet associated with the order, the next day. Both emails were sent within 24 hours of receiving the incorrect product as per the website's return policies. I got NO response. Nothing. So now I have 4 packs of the wrong color hair sitting in a box in the corner of my living room. So disappointed that I didn't even get a response. Why have a return policy - which is really restrictive - if you're not going to follow it even when your customers do??

#beauty supply store in the City Customer service is…read moreoutstanding and the prices are the best

This was my first experience here and definitely wont be my last. The customer service was amazing!…read moreMike was very knowledgeable, patient & professional. I trusted him & allowed him to lead the way. I'm completely satisfied with my purchase. I found my new beauty supply home.

With my hair I use certain products and the only products I use can only be found at this spot…read more Always great customer service and they always have my products in stock.

Great selection of costume jewelry, weaves, braiding hair, lashes, makeup and more. Prices are…read morelower than or comparable to some of the other beauty supplies I've been to. Well organized and easy to find what you are looking for. There's plenty of parking, and the two individuals working inside were friendly. This will now be my go to since moving to the area.

Great selection and nicest people working there neat and tidy easy to navigate with excellent…read morelocation Dollar general right across the lot right off Olive

I was excited when Alton got a Ulta Beauty. We finally are getting some of the stores that the…read morebigger communities already have. However, my first walk through was disappointing. With all the shampoos and conditioners that they had, they did not have the one I use. Well a lot of things have changed and they now carry the hair products I need and use. My hair stylist who I got the original shampoo from moved out of STL and I moved to IL. I found a new stylist and she got me hooked up with a new product. I bought it from her and now she has made a career change and no longer is doing hair. I too old for all these changes. However, the bright side is that the shampoo my last stylist recommended was Pureology and Ulta carries that product. It's a little more expensive in the store than what I paid my stylist, but I'm happy to have the product I truly want. The staff was helpful on the sales floor and the cashier got me signed up for their rewards program. So I'll say they've got good customer service.

Your typical Ulta store and very pricey but the service is really good there. Lots of products to…read morechoose from!

I did a double take this morning on my way to get my oil changed as I saw this store front and…read moreinstantly got excited. I decided to stop in to see what they were about and was blown away by all that they had. The first thing I noticed were all the different products and scents. The products ranged from body butters and moisturizers, to bar soaps, body oils, sugar scrubs, and car diffusers. I even saw a product for bug bites! As I made my way around the store, Ashely, the owner, introduced herself and was happy to answer any questions I had. I was in need of a heavy duty moisturizer post shower, so she suggested the whipped body butter. I got the 8 oz Bergamot and Pear and the 4 oz mango and passion fruit. The smells alone were quite captivating but I knew once I sampled the butter I was going to take them home. It felt soft but luxurious on my skin and I could tell it would give me the moisturizing feel I was looking for. I decided to get a car diffuser as well because I wanted my car to smell as good as my skin. There are quite a few options to choose from as well but I went with the do not disturb. It smells fruity and reminds me of pineapples, which I'm sure would put anyone in a good mood. After checking out I inquired on the make-your-own workshops. You can create your own body butter and oil and they provide everything you need for only $65.00. It's well worth it for parties, etc. Appointments for the store and recommended but they accept walk-ins like myself :-). I love that I now have a skincare store in my neighborhood that's black and woman owned! Additionally, the price point for the products is an absolute steal, so I highly encourage you run not walk. You won't regret it!

I loveeeee their products! Been using them a few years now and it's perfect for my family's…read moresensitive skin. I went today with a group and did a class which was so fun! Ashley and Olivia were great hostess! The space is so cute and was perfect for our team outing!

Location on Main St is sadly closed, but I still purchase their deodorant online. Hot Southern Mess…read moreis my favorite! My husband likes Steam and Honky Tonk Man. I like those scents on him too! I've tried Honey Pear which is nice, but I still prefer Hot Southern Mess. The milk scent isn't for me, but it's not bad either. My friend likes the Gardenia scent, but it's way too strong and flowery for me. They wash off easily, and keep me pretty fresh compared to other deodorants. No weird residue left on my clothes either.

I absolutely loved this store!!! The customer service was stellar, and they even gave me a free…read morescrub for my birthday!!! The scents that they have have are to die for plus they have a try me section. I tried the hand scrub and omg!!! My hands have never felt softer. I also bought the heel glaze because no matter how much Loiton I pit on my heels they always end up being all funky. I've used their glaze twice and they already are looking nice! I will def be a regular at this store!!

A plus is such an amazing, welcoming place!!! Robyn is amazing and such a kind soul. I love how…read moremuch those girls strive to help woman feel comfortable, confident and beautiful! I would recommend this place to everybody!

LOVED this shop. As someone with a larger circumference head, it is hard to find wigs that will…read morework. They were so helpful helping me find styles that worked in a color I liked. When I went to pick up the wigs, they worked with me on getting the wigs to work, and we even talked about future wigs and colors that might help. I highly recommend going into an actual shop for personalized service, and this shop is wonderful. Everyone there is so helpful and kind.