Wonderful people and great products. Couldn't be happier. 5 Stars…read more Can't wait until they open there new store in Woodbury!

Great place! I needed CPAP supplies that were currently out of stock. Supplies were ordered and…read morepromptly delivered. Staff was easy to work with. They are professional but also thoughtful and friendly. This is my new place for medical equipment.

They took time out on a holiday week to help us out with a broken electric wheelchair. So patient,…read morekind and knowledgeable. I would trust them completely.

Cannot say enough great things about this place! It is fantastic! Tim is extremely kind and helpful…read moreand not a bit pushy. I ended a 5 month search for a scooter here. DO Not buy online... buy from a store where you can see and ride them... a place that will service it if needed! I am so glad I found Mn Mobility! I bought a beautiful blue Pride Baja Raptor 2 and I just love it. Not a thing bad about it. It is fast if you want to keep up with people who are biking. It will go 15 miles an hour. Or switch it to low mode and control it very easily at up to 6 miles an hour. The brakes are fantastic. I'd drive it into stores all the time and have No troubles. The seat is extremely comfortable and adjusts forward and back. I could sit in this seat for a very long time, even with my fused spine. Trust me, you will not be sorry! Ask for Tim he's a great guy!

I am a new customer in the last half year. I researched very carefully. Tracy rises above and…read morebeyond all others in this field in MN where I have researched. Tracy has trained me well and problem solved many times so I am successful in my therapy. I have needed Aron the respiratory therapist twice for complex issues with myself or the equipment. Aron fully addressed each and every issue. Mike at technical assistance in the New Hope main office also hit the nail on the head the first time when I had an issue. I am thankful and proud to be a customer of this company. Tracy makes a extra personal effort to be good to people and this takes time. She is a very valuable employee. Sometimes I wonder if she is the only one at the store that does my therapy system because it seems she does everything by herself and I am very thankful for the continuity of care. Not many people these days are this flexible, kind and productive all at the same time. Thank you Tracy:)

Beware of CHM warranties, my elderly family member received her Golden electric lift chair in…read moreDecember of 2024, in the fall of 2025 the electric remote stopped working and it was replaced the same day ( thanks to Ron from CHM Fridley) on Monday September 14th 2026 the new remote again stopped working. I brought the new remote to CHM Fridley and talked to Samantha at the desk. She told me she had no record of the of the remote that I was given in the fall of 2025 and that I would have to purchase a new remote for $ 78.00 or wait to talk to Ron on Tuesday the following day. I explained to her the remote and all electronic parts for the lift chair are covered under the 3 year warranty and I tried to show her the proof of warranty that I had with me. She dismissed me like I was a foolish old man that didn't understand their warranty that she stated was only 1year on remotes. My family member relies on her lift chair to help her get into her wheelchair so I had to pay the $78.00 on Wednesday September 16th back at CHM I spoke with Ron who again stated the warranty is only 1year on electrical parts. I showed him the 3 year proofs of warranty I had so he called the corporate office and was told yes indeed it is a 3 year warranty on chair electrical parts and I should get a refund for $78.00 ( I was told checks in the mail) what amazes me is how can employees that have been there for years not understand or know the warranties for the expensive products that are sold mainly for and to elderly consumers and how many have been scammed in the past. Thank you Ron for your help now you understand the 3year warranty. Samantha try working on your customer relations and interaction with the elderly we're not fools, and by the way you were wrong all 3 times I spoke with you.

Friendly, helpful service. Ali went above and beyond not just the diabetic shoes I got but she…read morefixed my walker that has had a bug in it that nobody else seemed to be able to fix. Forest Lake Medical Supply also covered the part of the bill insurance wouldn't pay.

Great people Great Service…read moreThey really want to help you even if your crabby! They really care about bringing back the smile as it says

The billing department is horrible and the woman I spoke with was rude. After MANY conversations…read morewith my insurance company about them wrongly billing the insurance company (insurance fraud) for items not yet sent they got defensive and angry. They need to train their employees better and also teach them manners

I was assisted by very helpful and knowledgeable staff who handled my insurance (the crap that I…read morehave) promptly and courteously. They knew exactly what product my dr prescribed, described how to use it ( it was just thigh high compression stockings), and were very nice. The employee knew to measure each of my legs and produced just what I needed. I even got to pick between black and nude The stockings fit perfect. My experience was great.

Total Medical = Total Ripoffs! Not to mention lie after lie. I have never seen a medical company…read morethat can lie and be rude and takes money from their clients like this company can. I thought perhaps they had turned around, boy was I wrong. If you choose to go with this company, know you won't get your full amount of supplies, it will take forever to get to you, they will put you off & put you off they will say they are coming out and they don't and the lies are almost unbelievable! Stay far away from this company, trust me, it's NOT worth it!

I have to agree with the review about being lied to over and over again. Also, I talked with over…read more10 different people, one person would say they got the information back from the doctor, the next time I called I would ask for that person. They would be at lunch, on the phone, ill. I finally called and fired them.