I'm incredibly picky about doctors, which makes my confidence in Madeira Family Practice notable. I…read moresee Dr. Messer, my husband sees Dr. Moore, and our twin babies also see Dr. Messer. Dr. Moore is a great doctor, and I like him, but I have a rapport with Dr. Messer. She is thorough, takes the time to understand what is important to you about health and treatment and will do further research if necessary. And she respects my decisions as a parent. She's also a really nice person who I enjoy having a conversation with. The nurses and nurse practitioners are all very solid-- helpful, caring and knowledgeable. I've had questionable experiences with the medical assistants, but it hasn't affected the medical care we've received. Also, the doctors are usually on-time for appointments, and I feel like the staff respects my time.

I honestly used to hate going to the doctor. It's not like I find great pleasure in getting sick…read moreand going to the doctor now, but at least I don't dread it anymore. The ENTIRE staff is great. Starting from the great front desk staff, to the medical assistants that take you back, and of course, the doctors. I've seen 2 doctors (dr. Messer & dr. Sheridan) but I've met them all, and every single one is great. What makes this office great is the fact that the entire staff take the time to really get to know you.

Like many Americans, I took a short hiatus from regular visits to the doctor during the pandemic…read more Couple that with transferring all of my medical records from out of state, and you can definitely say that I was a little apprehensive about my first visit in more than two years. All of those fears quickly went away, however, after my experience at this St. Elizabeth location! I scheduled an appointment online through their website, and was able to make it about two weeks in advance. I didn't have a MyChart account prior to my appointment, so the nurse that checked me in helped me set up my account in-person, and even walked me through how to make future appointments! My actual exam was with Dr. Trumble, and she was fabulous. So kind and knowledgable - exactly what you'd want from a doctor. The entire facility looks brand new - everything was clean and updated. I asked one of the nurses how long they'd been in this location, and she said it opened shortly before the pandemic. Next door to the primary care center, they also have a lab center. I bopped over here on a separate morning to complete some bloodwork, and was so surprised that they had me in and out in 10 minutes! You don't even need an appointment. Everyone that I interacted with at both of these experiences was incredibly friendly and helpful - I don't think I'll seek medical treatment anywhere else as long as I'm living in NKY!

I have to take my mom here alot and they are so nice and patient with her. Our healthcare workers…read morenever get kudos for what they do. They deserve it

I was running a fever and came to St. E urgent care on a Sunday when all other urgent cares were…read moreclosed. It was clean and really bright and airy. Paperwork was a breeze and I only waited around 10 minutes before I was in. I was THOROUGHLY tested and treated here. I have been to a few different urgent cares before and some of them write you a script for antibiotics after seeing you for literally 2 minutes (which is SCARY). I got a full exam from a real nurse here and great advice. I was in the exam room for probably 20-30 minutes while they tested everything including my vision! I was thrilled to see this kind of personalized attention. Not to mention how incredibly friendly everyone working here was on a SUNDAY. I'm still in shock. Super nice. Highly recommend. And I got a freaking CARD from them today with a handwritten - hope you're feeling better on it. I'm in love. Hopefully won't have to be back but if you're in a pinch THIS IS YOUR PLACE!

I went in to urgent care today 1/9 after experiencing symptoms extremely common with bronchitis or…read moresome type of upper respiratory infection. I am a self pay patient so it takes alot for me to get myself to a dr. But when I went 4 days with no symptom relief and my mucus turning a bright green I figured I may need an antibiotic. I checked in as normal, I was called back pretty quickly and even though It costs me $150 just to be seen I was at ease to know I would be leaving with some relief. Nurse took my heart rate and bp, and asked about my symptoms. Dr came in and the only follow up question was "are you on birth control?" I said no. Haven't been in years. She then proceededs to do no swabs, no covid test, no bloodwork, no chest xray and tells me i need to go to the emergency room to rule out a clot! we went from zero to 100. Let's not rule out influenza or infectio. But let's make you spend potentially thousands of dollars on a ct scan for a blood clot!! All because I had a stage one elevation in blood pressure. Needless to say, I took my chances and left without going to the er. I think the 4 day embolism would have taken me by now. And left with no medicine or diagnosis!

Dr. Vormbrock is without a doubt the best primary care physician and OBGYN Doctor i've ever had…read more She genuinely listens & takes in everything you say, she makes you feel like you're seen. Dr. V listened to all of my fears and my unique particulars, it's like she kept mental notes & almost addressed any of them without a prompt. I came to her when i was 22, with child and dealing with some severe mental health issues-and she sat with me and actively listened to what i needed & addressed each thing individually while ensuring the treatment plan wouldn't affect my pregnancy. 5 star Primary care and 5 star OBGYN, She delivered all 3 of my babies, i was so blessed to have had her as a caregiver. Unlike other physicians-she provided me with a direct line of communication, 24/7 day or night she responded to me every time. Anyone is lucky to be a patient of hers:)

$280 to get a strep throat test and still have to pay for the prescription. Sounds like a crock of…read moreshit to me. Thank you for your help Medical Center.

This company misdiagnosed a life threatening interaction of medication and then told me not to go…read moreto the hospital. They then treated it with more medication, which ultimately came close to killing me and when I questioned this, they gaslighted me and offered to discharge me due to a lack of "trust". It has taken five years and counting of life changing medical complications and I will never completely recover. Dont trust your family with this practice!

If you're seeking an alternative to the assembly line style treatment you're receiving from your…read morepresent Primary Care Physician I'd encourage you to check out Integrative Family Care. What did it for me was attending one of their regularly scheduled info sessions. Imagine your doctor sitting with you 100% of your scheduled appointment instead dipping in to pronounce judgment after interpreting a report prepared by a nurse or physician's assistant. Imagine the focused care you'll receive. I feel as if I now have a partner focused on helping restore and maintain my health rather than a relative stranger giving me their best guess from a few clues. I was a bit of a wreck when I first visited IFC. Although I have a way to go I now view my health and prospects for preserving it much better than I may ever have.