I would give Star Limo Service 10 stars if I could!…read more Everything from ordering the limo for our anniversary to the time we were dropped off home again was professional and just perfect. Mary took my order and followed up to get the details. Justin arrived on time and we honestly couldn't have asked for a better driver. I know there are 4 of us that will be calling on Star again for our rides in the future. Thanks folks...you made our 36 anniversary more memorable.

Wow, I am absolutely amazed by Star Transportation. I had booked a coach bus as a party bus for my…read morewedding in September of 2023. Anyways, very long story short, there wasn't any music on the bus we got for our wedding. The driver reported that it was broken but the company stated it was working when they checked so I'm not entirely sure what happened. I then had a difficult time getting any follow up from a specific person afterwards to express my dissatisfaction so I ultimately left the situation with a bad taste in my mouth for this company. But a little while later, the owner of the company personally reached out to me personally to apologize for any negative experience that I had and said that they pride themselves on customer service and wanted to make it right. I was not expecting this and ultimately had chalked it all up to a loss and bad experience initially. I'm amazed that any company would care enough for their customers to follow up even after I had already gotten nowhere with one of their employees, to apologize and wanting to make it right. They didn't have to do that and I'm shocked they did but it's clear they really do care about the experience and services they provide to their customers. Once again, I'm amazed and was not expecting anything further from them, but it's clear they will go the extra mile for their clients to give them the service they are paying for.

Great place with a great staff. Highly recommend it for MSP parking. Quick trip to the airport.read more

Have used them exclusively for years. Not anymore. Multiple calls and a long wait for the…read moreshuttle. Other companies came and went 2X-3X while I waited for these guys. On the last phone call, 34 minutes after the first call, I was told that I needed to be patient. It never used to be this way. The worst part is, they don't care anymore. Looking for a better alternative.

Probably decent, but apparently the drivers/owners that think they're so entitled that they can…read morepark AND leave the vehicle in a "Loading / Dropoff Only" area and refuse to move 2-3 ft so the rest of the medical transportation drivers in the lane can actually utilize the space it's meant to be used for. Probably not the best human beings to do business with based on this kind of behavior.

Terrible medical transportation company. Had a ride scheduled for today. I called to make sure they…read morewere coming and I wasnt in their system. Had to find alternative ride very quickly. The last time I used this company, the driver screamed at me and threatened to put me out on the side of the highway. There needs to be more oversight for some of the medical transportation companies. They are pretty terrible and folks with disabilities need better care.

So pissed off! I waited an hour for them and they never showed up! God told me to look out for a…read morecar with t Plus on the side I never seen it! Thank God another two plus driver just happened to come to Walgreens to go shopping and I asked him was he there for me and he said no but he would take me home. I think his name was Jeff or Bill older white guy with brownish grayish hair. An angel sent from God! You guys are totally wrong!

My husband and I were walking to US Bank Stadium and grabbed a ride. Very professional and…read morecourteous, highly recommend.

This was a great place to book a service with and would do it again…read more Very professional and easy to book with a lot of different options and price points. We got a limo for 6 for 4 hours and it worked perfectly. Completely seamless and easy zero stress. The limo wa prompt and clean and the driver (John) was amazing and helpful! 10 out of 10 would book again.

I would not recommend Executive Transportation as they failed to deliver on all basic service…read morecommitments and expectations. I booked round-trip transportation with Executive Transportation for my father from his residence to the airport and included the additional cost of meet and greet where the driver was to be at the airport waiting for my father at the luggage terminal with a sign on the return trip. Executive transportation failed to deliver on all basic service commitments and expectations for both trips. INITIAL PICK UP: Executive transportation showed up 20 minutes late to the contracted pickup time without calling to advise they were running late. I had to call the company who stated they were unaware their driver was running late, stated they would check with the driver and call me back. The company called me back and confirmed the driver was running late but was in route to the pick up location and picked up my father 20 minutes late. RETURN TRIP: On the return trip, my father was not greeted at the baggage terminal by the driver as contracted. After my father retrieved his luggage and was looking around for the driver, he received a call from Executive Transportation that the driver was running 30 minutes late, had locked themselves out of the car, but were on their way. I called Executive Transportation to express my dissatisfaction on their repeated service level failures. The employee stated they would have Rob, the owner call me to make it right. An hour later, Rob did call me, was not aware of the first incident where his driver was 20 minutes late to the initial pick up and stated that, on the pick up, his driver had locked themselves out of the car, causing the delay. I informed Rob that I expected to be reimbursed for the Meet and Greet premium charge as well as reimbursement for the two service level failures. Rob stated that he would investigate, as it was a Saturday, he was not in the office, but promised to call me back on a Monday when he returned to the office. Rob never called me on Monday as promised, the third service level failure by Executive Transportation. I would not recommend Executive Transportation as they failed to deliver on all basic service commitments and expectations.

worked with Brett and I was very happy with my experience!! He completed the walk- thru in a quick…read morepace and explain all the possible charges. Need more people like Brett! thanks again

If I could give a negative rating I would. NEVER rent from Penske in Eagan, MN. Worst service ever…read more Was quoted $69.99 for a daily rental, which included a $40.00 premium due to it being a late rental. When the truck was dropped off was charged 10 times that price. And that is not an exaggeration, almost $1,000 for a 10 hour truck rental. When the contract was being reviewed price was never discussed, just sign here, trusted they charged what they quoted, HUGE mistake. Was in no hurry to move, still had 30 days, never, ever would have knowingly approved such an outrageous price. DO NOT TRUST them, they will lie. When the charge was disputed the local manager said there are witnesses to this price being given, that is an outright lie. Talked to corporate office and the local store, the response is too bad it is a legally binding contract. That is understood but how ethical is it to increase the price 10 times, not double, the price was increased 10 times the quoted price. Don't let them fool you, Penske has done nothing to resolve this issue. The price for this truck is $29.99 plus mileage, we agreed to a premium price of $69.99 due to late rental. We were charged $699.99, and told too bad you signed the agreement. Don't trust them to charge what they agreed to.