It's sad to hear that the Saint Paul location on Dayton avenue is closed down I went there…read moreapproximately 33 years ago I know that's quite a long time but they were so incredibly helpful and compassionate during a very troublesome and stressful time in my life I was having severe mental health issues and since my boyfriend's parents lived directly across the street I went there in midst of a psychotic crisis they treated me with complete respect and were not condescending at all they were so empathetic and one of the staff members even took the time to drive me the hospital to be checked in for a psych eval they went above and beyond even though they're now at a different location I hope that they are still doing incredible work.

This is a SAFE PLACE. One can feel it in the air when you enter…read more My child, who prefers they/them as pronouns, is currently seeing staff re. gender . They have been seen AND HEARD by caring, knowledgeable, professional people who are taking the time to educate and help them deal with extremely personal sexualty issues. I do not know all the technical terms but I CAN tell you that after a 17 year battle with many other less sensitive healthcare professionals my child is now becoming happier, more confident, and a mentally healthier individual. My child's patner is also seen here because she has an extreme reaction to needles. Family Tree is the only resource (after 7 other facilities) to supply the accommodation necessary for her anxiety control so a blood draw could be accomplished. The clinic has gone beyond any normal standard of care. Lastly, when visiting, I appreciate the calm attitudes, the unique waiting room, and the educational materials available. It is a SAFE PLACE for all.

I've been going to this clinc for awhile, but before kids and with them. The new facility is…read moresoooooooooooooo cool. It looks like a swank hotel (but still smells like the doctor's office). Besides the awesome bathrooms with neato tiles, they have huge hallways, non-80s art, and some sweet medical-techno gadgets on site. The nurses, doctors, midwives, and especially the front desk ladies are crazy nice and don't seem to be rushing me along as usual HMO providers could. They ask pertinent questions, and call promptly with lab results. Thanks for two beautiful babies and a healthy family, Grand Avenue Clinic!

I'm really disappointed in my experience. I thought I was getting a good home clinic with my new…read moreinsurance because of the location and the previous reviews . Dr. Van Dyck was very rushed, giggled maniacally when he shared with me he is an introvert and only drinks his tea at home (I'm thinking to myself: "Good. Because if you had caffeine you would be a complete freak"). Like I should care? WHY are you wasting MY precious 20 minutes of time -- that you keep reminding me we are running out of whenever I ask you for your advice about something -- shooting the breeze with me and sharing all this info about yourself as if I would care? Why are you telling me about your wife? And your kids? You are the caregiver, I am the patient. My precious 20 minutes is about my health, not your personal life. Both he and his assistant Emily snickered any time they mentioned me having a very unpleasant but highly recommended diagnostic exam done -- which I thought was really unprofessional. I finally had to ask "Why are you both snickering when you say this? How is telling me I should have it done funny?" You're supposedly educated health care professionals, not 12-year-olds. It makes me extremely uneasy that the people I am putting in charge of my health care and medical records are snickering about any health-related issues I may have. Unless of course, these are not health care professionals, but health care CLOWNS. What else are they snickering about? Are they snickering about you and your health too? In his anxiety-fueled haste, the Dr. glossed over a pretty serious acute and excruciatingly painful issue I'm having because, as he blamed the insurance, "It was not in line with what is done in a checkup as insurance defines it" -- so I am going to have to end up going to the emergency room, which is then going to cost the insurance company a lot more to cover. He even did "examine" a body part related to what I have going on, but it took a visit to my chiropractor to notice that I had a tremendous amount of inflammation around my ear and lymph nodes. How could this Dr actually have even looked at the area after I told him I was in excruciating pain and not seen anything, when my chiropractor noticed right away? I felt the clinic was overall not good for anything except referrals. They were on time and everything moved along quickly, but it was really sloppy & unprofessional. And I think this Dr. needs to work on his own mindfulness and stress management skills. I've been to plenty of other medical professionals and no, they don't all act like this. If you know you are giving inferior care and you're going to use the excuse that the system won't let you give the quality of care you want to, then put some energy into changing the frickin' system, you fool. Or go into another profession because -- and I don't care what medical school you went to -- you are clearly not good at, nor passionate, about being a physician. The most I will use this doctor for is to get referrals to someone who can actually do something.

Nice vibe in this clinic. More spa-like than clinical. Friendly staff. Beverages available in wait…read morearea. Nice staff Nurse and physician listened and answered all my questions

The quality of care is excellent. All of your questions are answered no matter how small or "silly"…read moreyou feel they may be.The medical staff are warm, professional, & put you at easy. There is no rush to hurry you along. Your concerns are heard & are addressed. If's an interactive exchange that we women rarely get to experience with other providers. Total care.. body, soul, spiritual & mind. Finally...Medicine got it right for all of us gals 65 & over. Thank you HH

I've always gone to HealthPartners so I found the closest one to my house. When we got there,…read morecheck-in said the wait was estimated at 2+ hours, however I was seen and out within an hour. Staff was mostly very friendly and knowledgeable, from check-in to the provider who saw me. Pretty clean with a peaceful atmosphere. I'll be sure to go back to this location with any urgent care needs.

I live near another Health Partners but made my way to this location because Urgent Care waiting…read moretimes were 2-3 hours at the clinic near me. Let's just take care of this minor issue now and make the trip as the Plato Ave locations showed 15-20 minutes waiting. Here's a little trick. If you use Health Partners and want urgent care you can search quickly for "Health Partners Urgent Care Waiting Times". Presto all your answers. This was a pleasant experience as we had warm and efficient service, fairly short waiting time in the little room and out the door. Huge parking lot, so that should not be problem.

My primary care provider is Dr. Sarah Olson and she is great! She is very communicative when I use…read moreEntira's online portal where you can ask questions to your provider and they answer within 24-hours. I enjoy the collective care of Entira as I have leveraged their after hour facility in NSP along with the Como location and receive consistent positive service at each. Today I had the pleasure of seeing Doctor Ian and he was gentle, kind and considerate. Additionally, this facility recently moved from Highland over to Snelling Avenue and offers more natural lighting and overall space. The parking is slightly tricky to enter but once you do, the rest is a breeze. Thank you, Entira staff!!

We get the very best care here. It is so much better than any place else…read more. We are all covered here. My Aunt is . My fiance is.

Aspen has seen me at my worst. I've walked in there with eye infections, uti's, sinus infections,…read moreand I'm sure something else extraordinarily attractive that I'm forgetting. Despite being crabby (almost) every time I'm there, everyone is kind and willing to do their best to get you better. The building is spacious and clean and there's plenty of (free!) parking in the lot. It's fairly easy to get an appointment unless you're trying to get in to dermatology. The wait list on that department is ridic, but that seems to be a common trend throughout the state. Their urgent care hours are wonderful and I've never had to wait more than 30 minutes to see someone...which is priceless when you're uncomfortable enough to haul your ass down to urgent care. There was one doctor I saw here that I was less than thrilled with, but for the most part they've been pretty good. I wish the clinic would insist that doctors make follow-up phone calls...there seems to be a "no news is good news" policy on test results. Hearing from a doctor makes me feel like he/she really paid attention and with Aspen being quite large, they need to take that extra step to ensure patients feel like a person and not a number. Sometimes the doctors/np's can seem a bit rushed. I find it helpful to come in with a list of questions I'd like answered or anything extra I'd like to point out. Don't be shy about speaking up! Their time is valuable, but so is your health. Patients can register for an online account that keeps track of your past appointments, doctors you saw, test results, etc.

Brought a friend into urgent care on a Saturday. It was a long wait but the staff were very very…read morekind and attentive. Left with a medication prescription that fixed the medical issues they were having. Next time I will check in online so the wait is shorter.

Called over the phone and asked if I'd be turned away any time before closing and was told no. I…read moregot there 15 minutes before close with them turning me away and just repeating "we're closed".

I checked into Urgent Care on line and was advised how long the wait would be and when to get…read morethere. They sent me texts updating my status so I went earlier than they had originally scheduled. I waited only about 15 minutes once I was there and the doctor came soon after I was shown a room. He was exceedingly helpful and informative. I highly recommend this them.

I had a urgent health issue come up and the nurse practitioner clinic was able to get me in the…read morenext day with an appointment. All of the staff were very friendly and very helpful. The Head Nurse truely gave me a very professional assesment and was able to get my a high priority to the next specialist. I would highly reccomend this clinic and will most likely return when needed.

Was called in promptly from the waiting area and had two very good nurses. They were friendly,…read morelistened well and gave helpful suggestions - all I could ask. Some of the reviews are disturbing. During COVID, many staff eventually quit due to exhaustion from months of long hours, grief and discouragement, and an atmosphere of abuse from some patients and family members. Now there aren't enough nurses. It's a very real problem, but badgering those who stayed on sure won't help. Best to take complaints to administration.

U was a longtime patient, as well as many family members. The alcoholic ex family probably still…read moregoes there. My first provider retired, I saw another that treated me through multiple illnesses and injuries. Referred for therapies like PT and a fantastic chiropractor to help with a back injury. I'm now dealing with needing another surgery with the same surgeon he sent me to. It's pretty ridiculous that some complain of the wait time for new patients. I worked elsewhere, the wait times were well over 6 months for some senior staff members and education classes we provided.

Always a great experience! They are kind, take their time and really listen. They are very…read moreknowledgeable and I never have to wait long to get in!