Kudos to the volunteers at Rosie's Place, however & unfortunately, the individual answering the…read morephones provided inaccurate information that wasted my time & wherewithal getting to Rosie's Place. Moreover, the employee working at the front or the intake area was extremely unprofessional with her assumptions that I should have known the protocol & procedures in donating. Clearly, I did not as I was following the incorrect instructions provided to me over the phone. Nor be told in a condescending manner to "walk down the street to Goodwill or Salvation Army"...I walk myself back to the parking lot & along the street blessing individuals who were in need as I waited for my Uber. I applaud the charge of any shelter nurturing the betterment of others, expressly as a former shelter occupier & volunteer. Nevertheless, all employees/volunteers should know the basic processes when representing a temporary housing environment, specifically if there are non-wavering guidelines to adhere to. After viewing Rosie's Place website, I unreservedly celebrate the overall mission on behalf of transitional individuals.

Rosie's Place has and always will be a needed place for women. Yes it's changed staff over the…read moreyears but the LOVE is still inside from the ladies who use the services to the staff and countless volunteers who have come thru the doors GOD BLESS I will never forget my times in here .

If you're looking for a shelter with poor communication and unprofessional staff, this may be the…read moreplace for you. My experience was extremely frustrating. Several staff members came across as dismissive and rude, and I was given information about the shelter waitlist that later turned out to be inaccurate. When people are seeking shelter, they are often in vulnerable situations and deserve honesty, respect, and clear communication. Unfortunately, that was not my experience here. And yes they are deleting reviews on google which is why I'm also on yelp lol.

where can I start listennn. I am super happy of where my…read morelife is going right now all thanks to bridge I promise it was rough at first just like any other experience but I promise these people will help you as long as you want to help yourself i Never expected in life to ever be homeless but my experience Was a bumpy ride but I reached my goal you can't come in here with expectations because I've been in this process for 2 years and I finally got my apartment it was a long way but I got it done thank you to Antoinette lessaur I love her dedication and the way she just give you joy she really be pushing people to do great things she was like the person to really push me at the end of the bridge so I can give that big step keep it up girl your doing a great job she Was always present there next to me whenever I had to go somewhere I really appreciate that from her a lot you are the best and may god keep blessing you, you deserve it THANK YOU BRIDGE!.

Excellent. This is the second time using this service. The 3 men team were awesome. Carlos was…read moreawesome getting back to me to check out the furniture we were removing and planning when they would come. All happened before we moved to a smaller place. Highly recommend. Great price.

Definitely came through in the end and cleaned out my house! Communication is slow and indirect,…read morehowever, and they arrive quite late without notice.

My home care agency has worked with Somerville-Cambridge Elder Services for almost 5 years. Their…read moreagency brings services to the seniors of Somerville and Cambridge so that they can remain in their homes. They make sure people get meals and that they are safe in the community and out of nursing homes. The professional staff at this agency is dedicated and they are always looking for creative ways to make lives better. The seniors of Somerville and Cambridge are lucky to have them.

This review is specifically related to the Protective Services Program, which failed two times…read more The first time occurred in June. On Thursday, 6/20/24, a neighbor had a car accident. On Friday, 6/21, the car was still there, but no one could locate the neighbor, which was a deviation from that person's routine. Plus it was a very hot day. Initially another neighbor called the police, but they were understandably reluctant to break the door down and no one could reach the neighbor so I left a message when the Protective Services Program office was open. Eventually someone else was able to contact someone within the city government, who sent the police and fire department. They got in through the window and confirmed that the neighbor was not inside. Someone from the Protective Services Program called me to follow up because of emergency services' involvement. On Tuesday, 6/25/24, the Protective Services Program finally returned my call. The second time is ongoing. On 9/25/24, I called the Senior Legal Help Line to verbally file a report of elder abuse for my Mom to investigate how she suddenly became permanently disabled after staying at Windrose at Weymouth, an assisted living residence (ALR). They stated to wait 3-5 days before following up directly with the Protective Services Program, which had jurisdiction because Mom was living in Cambridge at the time of the filing. They never proactively contacted me with an update so either the Senior Legal Help Line misrepresented their obligation or they don't have to do their job. It only occurred to me to follow up as she was dying so I called and spoke to Isaiah Castillo, who stated that the the Protective Services Program referred it to DPH & gave me the phone number and case number. I stated that DPH does not handle ALRs. I called, & DPH confirmed that they did not have the case & did not have such a case number. I called Mr. Castillo back and asked him not to call me until he had something more concrete. He never did. Today I was instructed by an outside office to talk to the Director of Protective Services Keith Adams. He said that it was referred to DPH and the Ombudsman. I told him that I did not believe that the Protective Services Program referred it to DPH. I insisted that he call with me on the line to confirm, which he did. DPH confirmed that they had a case for my Mom, but it was not with Windrose at Weymouth. So his first answer was wrong. I emailed the Ombudsman, whom I knew. The Ombudsman called me immediately to say that he would not be the one to handle the referral, and referred me to go on Mass.gov to file a public records request. The Ombudsman was familiar with the state level supervisor of protective services and said that he would report how Somerville Cambridge Elder Services' Protective Services Program was incorrectly referring people to him. I called Kevin back with the information who was so cheery and unperturbed at being wrong about everything that if he was ever right, he probably would throw a party and put himself on the cover of Time Magazine as Person of the Year. In the end, he said that to protect the reporter of abuse, under MGL19A, people are not allowed to discuss the investigation even if it is completed. I am a lawyer, but this area is not my subject of expertise so I asked him if the law needed to be changed. On this point, he was silent. As the reporter of possible abuse, I do not feel protected. In the end, we are expected to trust that despite all evidence to the contrary, investigations are occurring and people are doing their job when they cannot prove it by knowing basic level of knowledge such as which agency does what and which forms to fill out. The only ones receiving protection are the investigators if they are not doing their job or the wrongdoers if they are abusing the elderly. Maybe people like Kevin are doing a great job, and he is just having a bad day, but if he is not, may he receive the quality of service that he and his agency offers. Mom died on 11/22/24 at 6:48 pm.

I gave 2 starts because I believe in their mission but found the staff to be disorganized and…read moreunprofessional if not downright rude. I offered my time and services as a volunteer. I came to the center and interviewed with the volunteer manager. After the interview she left me with another volunteer so that I could tour the facility. And when I say she left me, I mean she LEFT me. Like didn't shake my hand (Actually, she never gave me a handshake at all which, again, I find unprofessional), offer any explanation as to what the next steps would be, walk me out, etc. I don't think she even said goodbye. She handed me off to the other volunteer, walked away, and that was the last I ever saw or heard from her again. After the tour both myself and the other volunteer were confused as to what to do next. I just stood there while the other volunteer went to the manager's office. She knocked twice but there was no response so, totally confused, I just left. Never heard back from the manager despite her initially telling me they needed consistent reliable volunteers. At the end of the interview I asked for reasonable accommodation for a disability and I wonder if that has something to do with her ghosting me. Either way I think it's an incredibly unprofessional way to represent the organization and a rude way to behave towards ANYONE who is offering to volunteer their time and energy. While I understand they are understaffed, there is no excuse to ignore basic protocol of professionalism. Ultimately I decided to volunteer elsewhere.

The Women's Center in Cambridge has lots of interesting free groups to attend. I have gone most…read morerecently to the Spanish/English conversation group and the singing class, and to a few others over the years. There is also yoga, sewing, beading, songwriting, healing through arts, discussion for survivors of child sexual abuse, women's narcotics anonymous, feminist book club, and lots more. Any woman can propose to set up and facilitate a group. The house, on Pleasant Street, indeed is a pleasant place to hang out, use the computer lab (there are plenty of computers) or the library, or prepare yourself a snack. You can meet other women from all walks of life. There is a small restful patio in back with a garden. And, what I particularly like, everything there is free! This is partly because most of the staff are volunteers. And it's only a few blocks from the Central Square MBTA station.

I am upping my review to four stars, when I picked up my mom from the rehab she was very content,…read moreshe really enjoyed the place and she said everybody was so nice, she said the PT was really good and the staff was very sweet. I guess as a family member I'm just looking for a unicorn that doesn't exist.

It's important for you to know that if you are considering Elizabeth Seaton rehab, please read…read morethis. My father was there for rehab. He developed an infection and there were no medical providers available. Despite this fatigue and shortness of breath from the infection, he was brought to PT. As his performance was not great given the infection, the PT pushed him and appeared annoyed that my father couldn't do what they wanted. The nurses are incompetent and the aids spend most of tgere time on there phones. Call lights are rarely responded to. Speaking with the higher level administrators was eye opening. No one is competent there. I am a medical professional and know what adequate care is. This facility was reported to the authorities.