Absolutely horrible. DO NOT go to this practice. Stay Away! 100% Scumbags. Go elsewhere and save…read moreyourself the hassle. They take advantage of disabled people. They scammed me out of my money, refused to acknowledge their mistake. I asked 3 separate times to double check they ordered the correct hearing aids, and they assured me. When it came, they were the wrong ones. Nancy Wong and her staff- Genesis was the main one- refused to acknowledge their mistake even after I provided proof, treated me like absolute garbage. For the love of god, save yourself the hassle. Total scumbags. Update: no one has contacted me. Stay away! Update #2: 4/6- nobody has reached out. Give me a call Jason! Update: 4/7: still nothing. I would love to talk to you Jason! Give me a call.

My experience with Dr Wong has been exceptional. My neighbor recommended Dr Wong when I needed…read morehearing aids. The training was thorough and fully explained. It was very easy to transition to hearing aids.

Dr. Julie G. Lewerenz, the audiologist is awesome, as well…read moreas the staff, very kind and courteous. Always a pleasure to see them when needed. I highly recommend her. She's very patient, kind and very knowledgeable. Thank you Dr. Julie G. Lewerenz!

I had the pleasure of having Julie at the Northdale location take care of me with hearing aid…read more purchase and I am pleased beyond words and expectations I would recommend anyone looking to get hearing aids to go see Julie

I had a very frustrating experience with the USF Hearing Clinic and want to share it so others know…read morewhat to expect. Before my appointment, I asked twice--once by phone and again in person--whether the clinic had verified my insurance and what my total cost would be. Both times I was told that they had run my insurance and that my responsibility would only be my $40 specialist copay. After the appointment, I learned that the clinic billed my insurance using diagnostic audiology procedure codes instead of an office-visit code. This created a much higher bill and an unexpected balance of $56.73 that was never disclosed to me beforehand. I only found out after receiving my Explanation of Benefits. Trying to resolve the issue made things worse. My emails went unanswered, I was not given accurate billing contact information, and when the clinic finally called me, the staff member became argumentative, talked over me, and blamed my insurance company instead of addressing the discrepancy. It was unprofessional and extremely frustrating. Patients deserve accurate cost information, transparent billing, and respectful communication. Unfortunately, my experience at this clinic did not reflect those standards. I recommend getting all cost information in writing and being very cautious before scheduling here.

Calli Fodor, Au.D. CCC-A Department of Communication Science…read more& Disorders I can't say enough about my audiologist. She is caring, compassionate, and truly goes above and beyond for her patients. I've worn my cochlear implant for five years, and she's the first audiologist who has taken the initiative to do testing I've never experienced before. She thinks outside the box to find solutions tailored to my specific needs, and for the first time, I actually look forward to my appointments. In the past, I dreaded going because I always left feeling disappointed, but now I leave feeling heard, supported, and hopeful. She is a rare find in the medical field, and I am so grateful for her dedication and expertise.

I am incredibly thankful to my neurologist at Radius TBI for their expert concussion care and…read moresupport after my car accident. Their guidance and compassion made my recovery journey smooth. Grateful for their exceptional help!

From the owner: Radius TBI comprises a multidisciplinary medical team of neurology, neuropsychology, audiology,…read morepsychology, psychophysiology, psychotherapists, mental health counselors, and physical therapy dedicated to improving outstanding medical care and the quality of life in patients suffering from traumatic brain injury (TBI) and concussion.

Always pleasant. Always a smile. Very accommodating. Always quick in and out for my appointments…read moreand professionally handled my issues.

Cataract surgery on both eyes Care was exceptional…read moreEach and every person employed by this eye clinic treated me like a queen

I feel it is important to alert other patients about my experience with Dr. Wipfli and Dr. Glass. I…read morewas diagnosed with cataracts at this facility and monitored for over a year, during which time surgery was repeatedly and strongly recommended. After spending significant out-of-pocket funds on consultations and diagnostic tests, I sought a second opinion at Orlando Health. The findings at Orlando Health directly contradicted the diagnosis provided by St. Luke's; I was informed that cataracts are not present. The discrepancy between these two evaluations is deeply troubling. I encourage everyone to be their own advocate and seek a second opinion when facing a surgical recommendation at this practice