Met with Dr. Doss and she was very sweet and kind to myself and my 6 year old. Gave simple…read moreinstructions that he was able to follow. Very clean new clinic and friendly staff.

I had an acoustic trauma event and was scheduled with Dr. Melissa Neve. She was empathetic and very…read morepresent. She listened to everything and genuinely empathized with the situation. Her introduction, assessment, and explanation were excellent. She was able to answer any questions I had with such patience. Her communication was extremely effective. I cannot recommend this place enough. You can tell Dr. Neve enjoys her profession and loves what she does. Her passion shows in her care for her patients. I can't get over how present she was during the entire assessment. I highly highly highly recommend this place.

I was referred to NewSound Hearing. What a nightmare with this place!!! They are not Vet…read morefriendly!!! I called this place and the receptionist didn't seem to have a clue!!! I gave her my information and she said she would email the person who needed to schedule my appointment since I was a Vet. Okay...I thought, well maybe the next day I would receive a call. Nope! I called her again, well I emailed the person, let me have your information again. I can't seem to find your referral. I said, I would scan and email it to her. Still no appointment. I emailed this place and got a call, I'm emailing the person who needs to schedule your appointment. Still no appointment. I emailed them again, just do help me! I'll go else where. The time wasted to just tell me, "we can't help you"!!! Really, what a disappointment!!!

Avoid this place at all costs. Repairs are sent off to another state and are very costly with very…read moreshort warranties. They don't answer phone calls. NewSound is the worst place to buy and service a hearing aid.

San Antonio Custom Hearing provides top notch services, performing custom fitting and ear…read moremeasurements for all hearing needs. Their custom ear plugs are perfect for concert-goers or anyone else who is subjected to high decibel levels for extended periods of time at work or play. Ashley and staff will take care of you throughout the entire process making sure that all of your questions and hearing needs are answered. Thanks again!

The service of SA custom hearing was wonderful in all regards leaving a lasting impression of what…read morecustomer service should be. Everything was explained to my understanding of why something was happening and gave me reasoning to the prices and the benefits of the product. As for the hearing protection themselves, they have been working great. I work around fighter jets and the noise the produce requires double ear protection. the custom inserts fill that role and are more comfortable than anything else when I have my ear muffs on as well. They also go in and out of my ear with ease and are strong enough to block the noise for equipment that simulates some aspects of the jet engine which is plenty loud enough. I haven't tried them while shooting but I'm guessing they will do fine.

Called to set an appointment. Was unable to move forward because the person receiving call couldn't…read moreunderstand what a high deductible plan is - seems like an appointment setter at medical practice should understand types of insurance at a minimum level - there are only 3 types. Then she was condescending about it. Don't bother - just call the next one.

Dr. Edwards is my doctor and I really appreciate him and his staff. I've been going to them for…read moreabout 8 years. I spent 3 years searching for a problem with acid reflux and Dr. Edwards was the first doctor to set me on the path to discovering what was wrong. Also, the staff, particularly the office manager, Ms. Ramirez, helped me once when I had a problem with my insurance. My insurance refused to pay the exam fee after I paid the office visit, so she worked out a self-pay discount for me for the exam fee when I unexpectedly had to pay for the exam fee. I would recommend Alamo ENT.

Billed my insurance and a year later billed me even though my copay and deductible were already…read moremet. Never sent me the bill though, just kept adding on fees until they sent to collections and sold it! They've killed my credit score I'll never trust this place again!

Not happy with the Dr here and the font staff ,Dr here doesn't want to talk to you, He always in a…read morehungry try to finish you as fast as He can but doesn't asking you anything,most of the time I came here He spend more time on the tablet or computer . Will never recommend it to anyone.

Not very handicapped friendly. Refuse to provide transportation to a wheelchair gentleman with…read morepolio!