Although I ended up not purchasing a hearing aid and will be exploring other options with my ENT…read moredoctor, I do want to compliment the staff here for their professionalism and courtesy. The hearing exam was a complete audiology exam. Dennis Rogan also took the time to coach my husband on how to communicate with me more effectively so I'm not always having to ask him to repeat himself. If you are someone who is looking to purchase a hearing aid, I'd recommend coming here first. There are no high pressure sales tactics and a no obligation trial period. They truly care and put their customers first.

Overly solicitous and patronizing. Not impressed with knowledge and care offered by hearing aid…read moreseller. Did not fit my aids properly nor did he sell me what I asked for. Pay for after care? That's not care! Going to look elsewhere for service .

Terrible service. Scam on price. 400.00 office visit. 75.00 additional to me. A reccomend ER visit…read morewhere they laughed at us and said they could not believe we were sent there. STAY AWAY!!!!!

First let me start by saying how disorganized and incompetent the office staff is. No one at this…read moreProgressive Family Care Office communicated to the physician I was referred to, no one faxed over my information (even though I called to remind them and confirm that they had done so), and no one seemed to know where my chart/information was when I called on numerous occasions. Secondly, this office charged my insurance incorrectly (even though I stated multiple times I was there for a problem). I was ignored and they sent a bill to my insurance which was coded "New Patient Visit". Unfortunately, my insurance does not cover preventative visits and refused to pay the bill as it was coded. I informed the office (as did my insurance once I filed a grievance) to change the billing coding and the office refused. Flat out refused. Lastly, while my insurance was going over my claim, and I informed the office, Red Bud Regional sent my bill to collections without informing me. End result, I had to pay in full for an apx $400 dollar bill for a "new patient visit" which I was only seen for apx 20 minutes by D. Konya. Fair warning, don't go to this office.

I love Dr. Emily Ziaee, My daughter was constantly getting…read moresick during her preteen years. Dr. Ziaee recommended removing her tonsils; what a difference! She is now in college and barely gets ill. Excellent care from her entire practice;-)

I called today, 5/26/26 to schedule an appointment. Whoever answered the phone option #3 didn't…read moreintroduce herself but was sooo ruuude. Lady, you need a different job away from customer service, that's for sure! Doctors are great, but geeezzz the phone people, need improvement.