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    Miracle-Ear Hearing Aid Center - Columbus

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    5 months ago

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    Hearing Health Solutions

    Hearing Health Solutions

    1.0(1 review)
    1.0 miHilltop

    So here is my experience with this business. Hearing Health Solutions from Ohio ENT & Allergy…read morePhysicians Grove City Ohio. There are several offices but the only one I attended was Grove City. I set up a hearing exam but was told I also had to be seen by the ENT first. Therefore there would be 2 separate bills. Ok sure. I had a very thorough audiology test with Jessica who did a great job and showed me my results of my hearing loss. Then I saw the ENT dr who really didn't do anything just asked me if I had any questions. 2 hrs They then asked me if I would be interested in another appointment to explain the types and cost of Phonak hearing aids. So, made another appointment with Jessica for 2 weeks. On that appointment I chose the Phonak aids that were $4100 and signed all the paperwork they put in front of you. I knew there would be my deductible and co pay to consider but never dreamed that my 'in network' insurance benefit of $2000 would somehow only pay about 860. I ended up paying over $3100! Of course I call the office to be rudely told 'yes we are in network but you signed a paper that you would pay anything the insurance didn't'. Really?? What is the point of In Network then??? Yes I thought when I signed it that it meant any deductible and co insurance--not some inflated price that was the same as out of network! I told her I was going to investigate further with my insurance. My insurance called their office and she hung up on them! I know customer service is at an all time low but that is inexcusable. Not only did I get screwed by HHS but somehow BCBS uses different math than what I was taught! I have nothing bad to say about the hearing aids-they actually are pretty good- and Jessica was great. But the rest of the experience at that office or whatever office answers billing questions no thanks!

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    Miracle-Ear Hearing Aid Center - Columbus - audiologist - Updated July 2026

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