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    Amit Agrawal, MD

    5.0 (1 review)

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    15 years ago

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    Ohio ENT & Allergy Physicians - Large waiting room.

    Ohio ENT & Allergy Physicians

    2.6(41 reviews)
    5.0 mi

    I was a patient of Michael Martyn, MD, and my experience with his care was extremely disappointing…read moreand concerning. My first visit was in December 2025. When Dr. Martyn entered the room, his appearance and demeanor immediately raised concerns about professionalism. I explained in detail that my ears retain moisture, which causes frequent wax buildup and infections. I also explained that my father and I share this condition and that his ENT successfully prescribed Sulfacetamide Otic capsules, which had also worked for me in the past. I specifically requested this medication. Instead, Dr. Martyn prescribed an antibiotic containing amoxicillin, despite my medical chart clearly stating that I am allergic to penicillin. Because of this error, it took two weeks for a replacement prescription to be sent. I took the antibiotic for 28 days, during which there was no improvement in my infection, and the left side of my face became swollen. When I contacted the office again to request the Sulfacetamide Otic capsules, I was told Dr. Martyn wanted me to come back in for another visit. My second appointment was in early January 2026. During this visit, it became clear that Dr. Martyn had not reviewed my chart thoroughly and was unaware of previous communications I had with his medical assistant, Chelsea Lenegar, despite her confirming she documented my medication request in my file. Dr. Martyn then recommended a compound pharmacy (Crosby) and stated he would send the prescription. My appointment was on a Monday, yet I received no confirmation the following day. I called multiple times throughout the week and could not reach anyone. After leaving several messages, Chelsea eventually informed me that Dr. Martyn was in surgery and had not yet signed off on my prescription, assuring me I would hear back by Friday. I did not. By the following Monday, I still had no update. At this point, my condition had worsened, my face was visibly swollen, and there was no sense of urgency from the office. I was forced to escalate the issue to Jessica Kondy, a supervisor above both Chelsea Lenegar and Dr. Martyn. Only two weeks later, I was informed that Dr. Martyn had finally reviewed my file and stated he would need either a photo of the medication bottle or a prior prescription and that he "probably" could prescribe it. After weeks of waiting, worsening symptoms, and repeated follow-ups, being told he might be able to help was unacceptable. This experience made me feel that my care was consistently deprioritized. As an African American patient, I could not help but feel dismissed and unheard throughout this process. Regardless of intent, the lack of responsiveness, organization, and urgency reflects very poorly on patient care and safety. I would not recommend Dr. Michael Martyn to others, especially those needing attentive, timely, and compassionate care. He is racist towards African American and will not care about your needs

    I was diagnosed with Covid on February 13th. On February 15th I woke up with extreme pressure in my…read moreleft ear and no hearing. My right ear had slight pressure and muffled hearing My primary doctor referred me to Ohio ENT. I saw Dr Lowery today, March 14th and he was so kind and compassionate and explained everything in detail to me so I understood what he was going to do. He did a myringotomy and it was painful but it also was instant relief. The pressure is just about gone and I have regained most of my hearing. I actually cried in my car on my way home I was so happy I highly recommend Ohio ENT and Dr Lowery!

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    Ohio ENT & Allergy Physicians
    Ohio ENT & Allergy Physicians - Front of Building.

    Front of Building.

    Ohio ENT & Allergy Physicians - Nice plaque about the founder of the practice Dr. Lowery

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    Nice plaque about the founder of the practice Dr. Lowery

    The Ohio State University Wexner Medical Center - Imaging waiting room

    The Ohio State University Wexner Medical Center

    2.1(137 reviews)
    0.1 miUniversity District

    Before I going to say how deeply angry I'm about this OSU Urology Dept I have to give thanks to…read morethose employees who cared & tried to help my son with his kidney stone. Doctor Creagh Boulger at OUS East treated my son with vigilance when my son came in bleeding dark red blood & in tremendous pain. He restored the Opioids for the pain which is rated worst than childbirth. Included was a Cat Scan to make sure his kidney wasn't totally blocked & treated my son with Autism with dignity. Garin from the Patient Response Team listened to my concerns & it seemed to me that he was going to try hard to get better treatment for my son. It is possible that he had an influence as instead of waiting until May 21 for Mike's treatment they removed it on May 12th. Doctor Matthew Lee was the kind Doctor who stepped up to the plate. The practice of waiting so long to treat something as painful as a stone is unconscionable. Mike suffered so much during this ordeal from his pain, his Autism and because he couldn't work his full time job. I don't understand what caused this whether it was the industry which causes people to often declare bankruptcy in order to obtain health care. We have the most expensive health by far than the rest of the Industrialized world such as Germany for example which provides Universal health care, out lives us & those who have job pay about 1/2 what wee pay here. Every time I myself suffered from kidney stones the Medical team would give the patient 4 to 5 days to pass it and it it wasn't passed in that time they would go in and remove it. Mike will avoid OSU if he is ever to get the stones again. And in most cases such as mine he will eventually have another attacks.

    This is an update to the original review below:…read more After waiting three (3) months for Ms. Shue to follow-up with me, and since I never heard back from her, I decided it would be wise to update my review. After the three months of waiting, I wrote a review and she 'immediately' called my home number twice. She wouldn't call me during those three months, but after I submitted a review, she called two times. I wasn't going to change my review because my review was true. Interesting how quickly she called me once the review was posted but did NOT follow up during three whole months. Her two calls felt like harassment. My original review is below: Met with Shirley Shue because when I arrived, I was told my plastic surgeon wasn't in. Big mix-up! The visit was a great disappointment and a waste of time. The scheduler scheduled me with the WRONG person. I didn't wish to see Ms. Shue but I was already there, so I met with her. Ms. Shue seemed to lack confidence. She downplayed the scars on my face that I was concerned about. I couldn't take her seriously. She said that I might look worse if she did a procedure. Yet, she said she is a plastic surgeon. Procedures should make you look much better, not worse. I believe her skills may be limited. For my concern to be downplayed by Ms. Shue wasn't caring or professional. Afterwards, I read her notes about my visit. Some of her notes were not 'true' and she 'completely' left out the total area on my face and the amount of scarring. Her notes talked like everything was fine; that everything had healed. This wasn't at all about the healing process, this was about the 'scars' that are still present today. The injury was from a long time ago. She never saw the fractures, contusions or abrasions. That was the first time I had ever met her. She said any procedure would be considered cosmetic surgery. I disagree 100%. A procedure would be to reduce or remove the scars. She was to follow up with me--but, she NEVER did. Never heard from her. That was one of the worst visits I've had with a physician. I would not want to relive that visit with Ms. Shue. I would not have an appointment with her again. I could not recommend her to anyone. There are good plastic surgeons. We have choices!!!

    Photos
    The Ohio State University Wexner Medical Center
    The Ohio State University Wexner Medical Center - Operating Room (1 of 20) - new University Hospital

    Operating Room (1 of 20) - new University Hospital

    The Ohio State University Wexner Medical Center - Entrance - new University Hospital

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    Entrance - new University Hospital

    Amit Agrawal, MD - earnosethroat - Updated July 2026

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