I've had hearing aids for about 5 years. Battery type. Two weeks ago I purchased size 8 hearing…read moreaid Dome thinking they would be smaller and fit deeper into my ear so I could hear better. Well, about five or six days ago I started having an ear ache and a clicking noise in my left ear. To make the story short, one of the small domes had come off of the hearing aid and was stuck in the canal in my left ear. I continued to put Hearing AIDS in in each time I would push the left one in further thinking I could hear better but it didn't work. So yesterday I ended up going to the Doc in the box and he said I had something in my ear sent me to an ENT specialist and they pulled one of the hearing aid domes out of my ear canal right next to my eardrum. well, what a relief anyway, I went to the Beltone center in Odessa Texas on Parkway. They were closed at 4 o'clock. I got there at 4:30, but the sign says we are open so I walked in and the nicest lady Windie greeted me with a smile. I told her what I needed to do and wanted to look at Hearing AIDS and she said good we can get you right in. Do the hearing test right now. So short and sweet I walked out with new rechargeable hearing aids and the difference between my old ones, and the new Beltone is daylight and dark. All of the people were so nice very accommodating would definitely recommend. Sandie Stowe was awesome explaining test results. Sorry for the long message but that's the way it is. I've had hearing aids for about 5 years. Battery type. Two weeks ago I purchased size 8 hearing aid Dome thinking they would be smaller and fit deeper into my ear so I could hear better. Well, about five or six days ago I started having an ear ache and a clicking noise in my left ear. To make the story short, one of the small domes had come off of the hearing aid and was stuck in the canal in my left ear. I continued to put Hearing AIDS in in each time I would push the left one in further thinking I could hear better but it didn't work. So yesterday I ended up going to the Doc in the box and he said I had something in my ear sent me to an ENT specialist and they pulled one of the hearing aid domes out of my ear canal right next to my eardrum. well, what a relief anyway, I went to the Beltone center in Odessa Texas on Parkway. They were closed at 4 o'clock. I got there at 4:30, but the sign says we are open so I walked in and the nicest lady greeted me with a smile. I told her what I needed to do and wanted to look at Hearing AIDS and she said good we can get you right in. Do the hearing test right now. So short and sweet I walked out with new rechargeable hearing aids and the difference between my old ones, and the new Beltone is daylight and dark. All of the people were so nice very accommodating would definitely recommend. Sandie Stowe was awesome explaining test results. Sorry for the long message but that's the way it is.

Here's "why" I chose Beltone. 1 - Great local staff in both Midland (where I work) and Odessa…read more(where I live). I'm 3 months in hearing aids and I looked at the other options and service and availability of service around the country was one of the key decisions. They setup regular scheduled sessions in your first few months to "tune" the devices as you get used to them. You can stop by any location and get help, and they will also clean them for you on a regular basis. The technicians seemed very qualified and my test aligned with other hearing test that I took from 3 different local vendors. Costs were about the same and they handled my insurance as well. Given what I've seen in the first 3 months, I'll probably be working with them for years to come.

Would give 0 stars. I intentionally waited until I was contacted to post this review…read more I called on Monday, Dec. 7th to schedule an appointment for 8:30am Wednesday, Dec. 9th. The appointment was confirmed over the phone. I was attempting to get a COVID Test done. I arrived about 8:05am Wednesday morning to allow time to fill out paperwork, get "checked-in" and follow proper protocols. After taking my insurance only, I was told that my test would be done in my car and that I would need to wait for a call from one of the nurses to get in the car line. I was also told the nurse would take my paperwork that I had filled out. At 9:30am, I had not received a call, so I called back just to verify that I was supposed to be waiting in my vehicle and make sure I didn't miss anything. I was told again to wait for a call. I continued to wait until 10:30am and never received a call. My paperwork was still in my possession. I drove into the car line, and asked one of the nurses, whom I had NOT spoken to before, if I made a mistake and that I had not yet been called for my appointment that was scheduled for 8:30am. She informed me that because I scheduled with such short notice (two days prior) that my appointment was being treated like a walk-in and that appointments made with that timeframe don't really count. She then said, "I'll go ahead take your paperwork and just wait for a nurse to call." I called another physician while still waiting (First Physicians/Wendover Family Medicine) and was able to schedule a time at 2:15pm, SAME DAY. I left this office just before 11:00am, nearly THREE hours after my scheduled appointment. I NEVER RECEIVED a call/text/email from ANYONE at this office until TODAY, December 18th. 9 DAYS LATER. I received and missed a call TODAY (18th) @ 12:17pm and called back @ 12:20pm. 3 minutes later, the person that contacted me was: "Unavailable and out to lunch and we'll have her call you back." I waited until 3:00pm for somebody to call back. Still Nothing. I initiated a callback MYSELF @ 3:13pm and was met with another, different contact. I simply said I was returning a missed call and gave my name. I was told, "Oh, they were trying to figure something out but they got it taken care of." I quickly mentioned that I TRIED to visit over a week and was never seen or contacted. She said "Yes, that's what it was, sorry about that. Have a good day." Zero remorse, zero effort, zero service. Seriously, go somewhere else.

I came in because I had a sinus infection. It was a walk in and I was a new patient. They take…read moreyour picture which i was not ready for at all. other than that the Dr I had was nice and informative. They have several doctors in this office. They are right across from Odessa Regional Hospital.