Love this place. Always such friendly service, from the moment we walk in being greeted by the…read morefriendly young lady up front to the friendly staff there to help my grandmother. They always answer all of our questions and concerns leaving us having had an enjoyable visit. Thank y'all so much!

DO NOT GO HERE website shows RAPID COVID TESTING $165 but I was charged $565! Rude front desk staff…read morewhen I told her I had medicaid and wanted to pay out of pocket she rolled her eyes and grabbed my card. She told me doctor could charge what he wants to with me having no insurance. I explained I have insurance but my child who is in foster care only has medicaid. She had no remorse at all and continously told my husband he had to leave the waiting area all while my 10 month old foster child with 105 temp was crying. Just awful experience. I cried leaving this place. NEVER have had such a bad experience here all the times I have come. I can only think it is because the child is on welfare.

Amazing staff. Very friendly. No waiting at all. Thank you Kendra, Tina and Dr Delgadoread more

I've been going to HQ for all of my chiropractic needs since 2015 or so. I would highly recommend…read morethem to anyone.

I rarely leave negative reviews, but my experience was disappointing enough that I feel compelled…read moreto share it. I scheduled an appointment for sudden lower back pain that started while I was simply putting on my shoe. I had not been involved in a car accident, had not fallen, and had not experienced any type of trauma. Because I was paying completely out of pocket, I wanted to understand the reasoning behind the recommendation for X-rays before agreeing to additional costs. I want to be very clear: I was not refusing treatment, arguing, or claiming to know more than the doctor. I was simply asking questions so I could make an informed decision about my care and my finances. Instead of feeling educated or reassured, I felt like my questions were met with frustration and defensiveness. At one point, I was told that I was questioning his medical opinion and was asked if I was a nurse because I was asking for clarification. That response was shocking to me. Patients have every right to ask questions about their treatment plan, especially when they are paying out of pocket. Asking for an explanation should not be viewed as disrespectful or challenging a provider's expertise. Rather than taking the time to explain why imaging was necessary in my specific situation, I felt like the conversation became focused on defending the recommendation instead of helping me understand it. I left with more questions than answers. I also felt that my concerns were repeatedly attributed to my weight rather than being addressed in the context of the actual symptoms that brought me in. While I understand that weight can impact overall health, I came in seeking help for sudden, severe pain--not to be made to feel like my weight was the automatic explanation for everything. What made the experience even more frustrating was hearing conversations in the office about keeping patients coming back, convincing patients to continue treatment, and making sure appointments were kept. Hearing that emphasis while simultaneously feeling dismissed for asking legitimate questions about my care left a very poor impression. The issue was never the recommendation for X-rays. Had the reasoning been explained respectfully and professionally, I may have completely understood and agreed. The issue was the attitude, communication, and the way I felt treated for simply wanting to understand my care before spending additional money. Patients deserve to feel heard, respected, and comfortable asking questions. Unfortunately, that was not my experience, and I left feeling judged, dismissed, and disappointed. I cannot recommend this office based on the way this interaction was handled.

Compassion care. always informed as to what was going on. Fast and efficient. Great team of nurses…read moreand doctors. I stayed over night for observation and I was able to order foods that I liked. Provided detailed reports for follow up with my primary doctor and care team where I live. Thank you for a top of the line experience. Oh by the way I am feeling much better physically. Ps: my wife loves the robe I received from Signature. I walked into SignatureCare weak, lightheaded, and unsure of what was happening in my body. The staff didn't rush me--they listened, took my symptoms seriously, and ran tests that brought clarity. My labs showed more than numbers; they revealed a story of imbalance, dehydration, and a medication that may need adjusting. I'm grateful they didn't overlook anything. Even though it's not a hospital, SignatureCare gave me hospital-level care with personal attention. Their work helped me take the next steps in healing, not just physically, but emotionally. I left knowing what was wrong--and with a plan. Thank you, SignatureCare.

called someone to make sure that I could be seen but of course they always send me out of there…read moreimmediately. My chiropractor said I need to go to the emergency room I have something wrong with my thoracic part of my spinal cord possibly due to a wreck and I can't get help in this town. this is all part of a lawsuit that I'm having to deal with to a car insurance company and it's looking like I need to open ones because you know the hospital they have the worst care so I always would prefer signature care, cause I went there in but you know for some reason Midland they can't help me per the usual around here. The lawyer will take care of bill.

The absolute best eye care professionals in the Permian Basin. The young ladies in the front office…read moreare absolutely incredible; polite, friendly, knowledgeable, and seem always happy to see you. Cheyenne, who handles orders and fittings, could not be a better fit there. I say that because she is the newest member of their team, and they have a winner with her. She was so good to me, patient, friendly, funny, and just wonderful to deal with.

1 star is generous. The doctors are great, their staff has the worst customer service, I found…read moreanother eye doctor for this reason alone. The staff is rude and unwilling to provide other solutions besides saying there's nothing they can do - not just once but multiple times.

10 out of 10. Knowledgeable and so very kind! Mollie and Melissa are pros and didnt hurt that they…read morewere out on the golf course! Definitely a smart move to rehydrate. Thank you ladies and see you soon at the brick and mortar.

Absolutely awful. I usually love getting IVs however, these people did not have great people who…read moredid it. Not only that, but they don't give you a medical note for your school or work.

Great place ! Very helpful with treating my pain and back problems I'm grateful staff was kind and…read moreconsiderate of checking too make sure you took care of in a timely manner

If i could give 10- stars I would. Dr. Doctor is an incredible physician and anyone who gets the…read moreprivilege to be seen by him is in GREAT hands. The staff at WTSI have been nothing short of amazing and caring and Stacy in the front office is knowledgeable and very caring. Thanks for hitting a home run for me.

In May of 2023, I attended a wedding near the Rocky Mountains at an elevation of 8,300 feet above…read moresea level and needed to rent a Portable Oxygen Concentrator (POC) and reached out to Liberty Medical and talked to Krista Ritter. She set me up with the O2 Concepts Independence and shipped it to my daughters place in Colorado several days before I needed it. The POC worked flawlessly the whole time I was there, and I returned the unit when we got back home as agreed upon. The rental rates were competitive and the process was smooth. I would do business with them again.

Zero stars. There will be a more detailed review to follow in every place I can find that involves…read morethis company. Right now I am more interested in anyone who has been promised a certain payment for their buy back medical equipment, only to have this woman (Krista Ritter--the President) receive the equipment in good condition and try to strong hold you into a significantly less amount. Please contact me. We should compare notes and emails. Christie (843) 991-9185 Worst customer service experience I have encountered in a long time and she is unapologetic about it. Beware of this company.