Staff here is great. I love the online appointment system. Staff demonstrate care towards all…read morecreatures. Great vet!

In April, I brought my two kittens to this veterinary office for ringworm. I went in specifically…read moreasking if the lesions on their heads were ringworm because they were fostered and it looked like ringworm. The vet touched the lesions with her barehands, did not wash her hands before she left the room, and said "It's not ringworm, I haven't seen ringworm in my 20 years as a vet." No diagnostic tests were done or offered (I would have paid extra for diagnostic tests and would have been content to pay it to take care of our boys). It was verified two weeks later to be ringworm, as the humans in my house got ringworm from them which now requires treatment as well. Unfortunately, they now require oral antifungal as the lesions have spread to multiple spots on both of them and they are very uncomfortable. I believe this widespread of an infection could have been avoided if she had not dismissed my concerns because "she's never seen ringworm." Additionally, I called to see if I could get an oral antifungal for them both due to the increasing lesions (despite OTC treatments). I was told that the vet would prescribe it for one cat and not the other. I brought both cats to be seen on my first visit but they stated that only the one cat was seen by the vet and weighed, so they would only be able to prescribe medications to the one cat. No big deal, I'll make another appointment; however, they wanted to charge for another full appointment despite the vet missing the diagnosis, despite me telling her what it was, and assessing both cats in the first appointment. The whole experience struck me as unprofessional due to the tone and poor diagnostics. I have lots trust in this vet and cannot take my cats here in good conscience. Emily, the receptionist is a lovely human though, very respectful and helpful each time I talked to her.