I had a really terrible experience at Rick's Music Shop- involving Rick himself. I had dropped off…read morea tele for some improvements on the action of the guitar, to lighten it's strings and to fix a bum input jack. When I went back, the Tele's playability had been ruined. The new setup completely contradicted my requests as he put on heavy strings, and raised the action of the guitar. He couldn't tell me why he did it, and said "I wouldn't have done that unless you asked me to". DISAGREEING WITH ME. My guess was it was a result of poor organization of his repairs. I asked him "where we went from here", as he wanted me to pay $50 for a downgrade in quality. He refused to accept fault and made it clear that I wouldn't be leaving the shop with my guitar until I paid. I was shocked by the treatment, paid and have never gone back since.

The best music store in the area. He has a wide selection of instruments and amps for both a…read morebeginner and someone who has played for awhile. The prices are only slightly above the big box online music stores but the extra money is negligible to the amount of service he gives. Rick is extremely knowledgeable about repairs and setup and just a very warm, inviting guy. I went in twice two months apart and he remember who I was and what I played. He has fixed 3 of my basses and and done countless setups. This guy is great, I highly recommend him.

Decent prices and selection, but customer service is lacking. Older employees (not sure if they are…read morethe owners or what their titles are) act is if you're a bother.

I took my daughters guitar in to get worked on, my other daughters trombone in to get cleaned and I…read moreneeded a new bow for a violin. They were very helpful and they even loaned me a bow until the one I ordered came in! Very kind and courteous!

Nice place and the employees seem knowledgeable. There are some brands they don't carry, but their…read moreselection is decent. They seemed friendly and offered assistance right away when I entered. I'll check them out again next time i'm in town.

I ordered a microphone windscreen online. It was slow to arrive and was the wrong product. It…read morelooked nothing like the picture on the website or the picture on the receipt that came with the product. Someone only had to look at the receipt while packaging it up to see that it was entirely wrong. The windscreen I received must have been for a very small condenser mic or even a lavalier. I needed one that fit an Audix i5, which is similar in size and shape to the very common Shure sm57. I asked for a replacement and got nothing. I asked for a refund and got nothing. All I get now is silence when I email them.

We went into Manning Music to get information on a trumpet. The salesman Michael was very…read moreknowledgeable, helpful and attentive

First of all I'd like to say that I support the small businesses in Topeka. But, this is not the…read morecase with Manning Music. Thursday June 20th I go in wanting to buy a book,(HL Clarke technical studies for Trumpet).... Which is a fairly common trumpet book.The very enthusiastic girl behind the counter looks and says they have 2 in stock... After her searching for about 10minutes it comes to find out.. They don't. So, the next step would be having them order it for me. I agreed to that. After being convinced that free shipping was enough justification to have them do it. I was also told that is should be in their store no later than the 25th...... They finally call me June 27th to tell me that the book was there. So, I go in today, July 1st. And it was the wrong book.... Aparently a picture of the book to order via my phone wasn't good enough?... I have no ordered the same book off amazon. Cheaper than what they were going to sell it for me.... And I also received free 2!!!! day shipping. Because I feel like I'm just ranting on about how terrible I have been treated I will stop with a few closing point. I do not suggest buying books from this store, order them online. The only thing this store is capable (without messing it up) is selling you consumable materials (reeds, valve oil, ect)

Fantastic customer service. We are very lucky to have Mid-America Piano in Manhattan KS. Friendly…read moreservice and we had an excellent experience working with Dan. Highly recommend Dan and Mid-America Piano

Lot's of nice pianos but customer service was very pushy. Asking things like our first and last…read morenames and addresses, what it would take to make us make a purchase today and kept following us around. That happened soon after when we walked in. Not sure if that's normal or if it's okay but I was annoyed that I couldn't just look and try the pianos in peace. If I wanted something, I would ask. No need to be so pushy. Quite a turn off.

This is THE place to go in Lawrence or Topeka for drums. The staff has helped me out enormously…read morepicking out the best things that would fit the kit they sold me, and have been very patient and understanding with my indecisiveness. The used cymbals they offer are all quality, they really know their stuff. I'll only ever shop here for anything drum related going forward, but they have nice amps and other instruments as well. I got an amazing kit and completed it with one of their snares they make in house(treehouse) and couldn't be happier. This is THE music place for NE Kansas.

These guys take responsibility for their words. I was quoted a price for a wireless system that…read morethey said they had in the store. I explained I was driving an hour to get there and they agreed to hold it for me. When we arrived, the owner, (I believe?) acknowledged he made a mistake and that they did not actually have the model I was coming to get. He then offered me a better model for the same price. (Better model was twice as much money.) That kind of ethic solidifies this store as a premier place for my music needs.

This is the scratch on the Godin we are discussing. There no fixing it as the per the finish. In…read morecontext, I paid less than $300 for the guitar when I bought it used and was just really disappointed in the work. I didn't play for over 2 years after that but have now gotten past it and am playing it again almost every day. It's an awesome and fun guitar and plays very well for no more than I have in it.

Small shop with professional results. Repairs and builds are wonderful. All my amp mods and repairs…read morewere professional and what I wanted. He tailors things for your wishes. Try it out. Guitar set ups are usually the big key for a beginner or veteran. Let him help make the guitar fit your style.

The service here is great. The employees are very nice. There isn't a huge variety of insruments…read morebut it's a small store. There's not any drums but if you're a guitar or bass guy, it's great.