I have lived at Aspire Roxbury since May 2023. My unit and the maintenance team has been amazing…read moreduring the entire duration of my lease. However, my complaint is with the leasing/ front office team. Anytime you go to the office to inquire about anything they have a sign on the door that states they will return at 2:00pm, but it seems like no one ever returns. Trying to get someone on the phone is even worse. I would sit and call the property at least 12 times to still get no answer or returned phone call. They send tons of emails concerning pool and office hours, but neither email is accurate. The pool is either never open or never clean. If getting in contact with the leasing office or using a site amenity such as the pool is something of utmost importance to you, I wouldn't suggest moving here. I will say again, the maintenance staff is amazing and very responsive though.

Apartments used to be good but went to shit . Always crap everywhere wherever you walk never…read morecleaned . Cars getting broken into and side swiped . They have no cameras so won't help either . Gates always broken never closed and secure .

I am areal estate agent and I called Amy to let her know that my client had obtained a new job and…read morehad to start work on Monday. I expainedI would need a fast turn around. I sent my client here and he was so impressed with the service delivery and the apartment he would be getting. He applied on the spot with Amy. He loved the property and location, since he works on the northeast side. True to Amy 's word she got my client approved and the move in was within two days and in time to start his new job.. I so appreciate her efforts. I will definitely send more clients to Amy. And the rents are so reasonable. Demi the Locator

I'm very thankful for Amy on the seamless application process.Amy was wonderful and explained to me…read morewhat I should know since it is my first apartment. She answered all my questions and love the property and apartment. Very clean .. great special and great price.

This is a very nice complex. Christine is the best. She has been in touch with me since touring the…read moreplace to let me know what's available and when. Unfortunately, the timing has not been in our favor. If you have time to wait for an apartment this is the place to be. Check out their pool!!!!

update after move out…read more.. reasons why my rating significantly dropped: 1) ROACHES!!!!!!! we got our apartment sprayed at LEAST 6 times with 1 supposed "bombing" and the roaches never left. our dishwasher was completely unusable due to the tons of roaches that made a home inside it. not to mention roaches in the STOVETOP and in kitchen appliances!!! no matter how much we cleaned and got sprayed they never went away. we actually weren't given our full deposit back due to the state of the dishwasher (which was never used by us) 2) lack of security!!! had my car broken into (like many others) and all they asked for was an apartment number at the front desk. filed a police claim and nothing happened. apparently this was an ongoing issue that had happened multiple times before. also the fact that we were told our entrance gate code would change every few months and remained the same for the entire time we lived there. 3) trash pickup. our trash can was constantly not being picked up, and we received letters saying it was too heavy (which it hardly was) or torn into (mice/cats would get into it when we would place it out). it was very annoying!!! overall, it was an okay living situation. i wouldn't live here just for the roaches alone. you decide!!!

I moved to Carlyle Place almost a year ago from a nearby "luxury apartment complex" and I can tell…read moreyou that I like this place considerably more! Not only am I saving over $850 a month, but I'm MUCH happier here for several reasons: 1) The management here is unusually responsive to maintenance issues, unlike the "luxury" place. Major kudos to Tracy, the office manager, who bends over backwards to "make your day great" - she always answers the phone, "how can I make your day great". But I also have to say, everyone in maintenance and at the office are always friendly, courteous and eager to answer your questions and help out. 2) Carlyle Place is attractive and quaint and my apartment is conveniently laid out. The "luxury" place was noisy (constantly heard the drone of an emergency helicopter landing at the medical center. The "luxury" place had extremely low water pressure. Here the water pressure is excellent - believe me, that's important. 3) Carlyle Place seems to be very safe; so far, so good. At the "luxury" place, over $600 of packages were stolen and when I caught the culprit on video, they did nothing about it - I received one excuse after the next. (The burglar picked up the package and then put it back down when he noticed the security camera that I just installed - this happened at 2:55am!). I highly recommend Carlyle Place. Living here is just so easy!

I strongly advise against renting these apartments. In June, we were searching for a place near my…read moredaughter, who was about to have her baby. We decided to move into the same apartments as her so she could receive a $300 credit. The leasing agent, Tracy, showed us a "2 Bedroom 2 Bath" unit quickly, and I realized later that no lights were on during the visit. Since my daughter wasn't feeling well, we did the paperwork over the phone. I was stressed out that day because I knew that my daughter was due any minute. On moving day, we found the apartment hadn't been cleaned. We had to go to Home Depot to buy cleaning supplies because everything was dirty, from the toilet and shower to the stove and blinds. We cleaned it quickly and moved in due to my daughter's recent delivery and her baby being in the NICU. As we settled in, we noticed several issues. The apartment had a significant mosquito problem, and the washer and dryer were so old that they were damaging our clothes. We also struggled to get the dirt off the floors and noticed what appeared to be mold in the shower. We reported these issues during our move-in inspection, but the management took no action. They simply painted over the mold repeatedly every time someone moved out, without addressing the underlying problem. We also faced issues with the dishwasher, water quality, mosquitoes, and roaches, but the management refused to take responsibility or make any improvements. The air conditioning unit stopped working, and their solution was to pour water over the old, rusty unit outside. They blamed the high electricity bills on the old units and didn't make any effort to improve the situation. The pool was unusable due to mosquitoes, and I developed a rash after using it once. Additionally, our mailbox was robbed, and the management showed no concern about these security issues. The lack of care and accountability from the management was evident in their responses to our complaints. They failed to address safety, maintenance, and environmental issues and were dismissive of our concerns. The "live it, like it, love it for 30 days" offer was overshadowed by the overwhelming challenges I was facing with my daughter's postpartum care and the baby's hospitalization. Do I recommend these apartments to anyone looking for a decent place to live....NO? Save yourself the headache and the stress of dealing with the condescending, patchwork, crappy apartment complex and do not move here.

Almost a month in & so far I love living here. Friendly…read morestaff, easy moving in process, nice floor plan.

Love living here. My apartment is spacious and quiet! For being in the middle of Stone Oak, you…read morewould never know it as this property is super quiet with no traffic noise as well as having a ton of trees! The staff here is amazing. Friendly and very professional. Rent is not too high for this area either. I would definitely recommend moving here!

Xavier and Kelly, members of upper management, do not return calls. I have contacted them 3 times…read moresince March with no response. They respond to reviews saying they value our input, but when you go to give input, they don't respond to your calls or messages. Complete waste of time. OH ALSO, they will dig massive holes in your yard without giving you ANY heads up whatsoever. Dangerous and very inconsiderate. Please see pictures attached.

Great in 2023, mess in 2025. Avoid the property with ongoing construction, and especially any of…read morethe "renovated" apartments. Poor communication, no follow up, unable to get maintenance to be able to use kitchen sink, garbage disposal, dishwasher, lights & smoke detector, Air-Conditioner (two different apartments), any of the ADT systems etc....

the staff is incredibly helpful, a step ahead, and so friendly! the complex is beautiful and has…read moreall the amenities you could want, need I say more?! (also got some yummy ice cream from an event that they decided to host out of kindness!)

Ventura reality is awesome. These apartments truly are the best…read more The food truck are premium and the businesses customer service is at its best. They are out here in this heat feeding a bunch of people.

This was my very first apartment, and it was hands down the best! Friendly staff. Erin, the…read moreproperty manager who worked there was always helpful and put on events to bring the small Axiom community together. Maintenance was also on quick and helpful. W/D included, granite countertops, gas stove, wood plank floors in common areas, modern cabinetry, HUGE patios, modern fixtures... My closet was so perfect and big... All great stuff! The complex was well-kept and the features were definitely nice and upgraded. I always felt safe because of all the security measures that were put into this complex. The only reason I'm giving 4 stars instead of 5, is because they did away with the remote control ceiling fans and installed some basic ones instead. I was told that it was affecting other apts because of the close prexemity. Which makes sense, but still, that was a really cool thing about the apts too. Honestly never had any problems. I'd definitely go back!

I've lived here since July and it has been wonderful. The location is great for me. I can get to…read morework (behind The Rim) in 10 minutes and downtown in the same amount of time. Rent is very reasonable. The inside is completely updated and the patio is seriously massive. Security is top notch as well, as you can't get in OR out of the gate without key and each apartment has a code specific to the tenant. Dog friendly, with a pretty decent sized dog park smack dab in the middle of the complex. It is a super quiet place with a nice mix of people Erin, the property manager, is so personable, inviting and friendly that she really makes this place feel like home. I am super glad I found this place after a month of looking to rent a house. It is perfect for what I need right now.