After I lost power, I managed to get my vehicle off I10 at FM 464. I was very much not in town. I called the insurance company for tow service. Ten minutes later, Mission called me to confirm. Their driver called and said he'd be there in thirty minutes. He made it in twenty seven. I do so love it when people do what they say. Better still, I got to watch this guy steer my vehicle by turning the tires with his bare hands to drop it off when we got home. These guys have professionalism and skill. read more

Don't use them! My car was picked up by them and taken to the wrong shop, I had not heard from my vehicle and called to see what was happening, I was told where it was. I called and was told that they had tried to get in touch with me but couldn't, the driver put the wrong phone # on my invoice, I was charged a large amount and Mission Wrecker Services basically said that I was telling a lie even though the invoice clearly shows the wrong phone #. How is that for good customer service. read more

Overall, I had a good experience with them, I called and they said they were running behind, they ended up arriving 2 hours later. I personally wouldn't use them, I did through my insurance. read more

Service fast and easy Carrollton was super cool. Travel trailer had a blow out no spare tire. These guys got it to my house really quick.

Absolutely do not trust these people. I got into a horrible accident after having a seizure and this man stole stuff in my car. It's pretty low to steal from someone at their lowest. read more

Called to unlock a commercial vehicle and got a 90-120 minute eta. Ugh. In the heat and no shade... As I was looking at a pile of rocks and googling the cost of a new window, Danny (I think) rolled up like a glittering angel of access, a mere 20 minutes after the office call. Mounting my International Rig like a knight in armor, he waved his magic zippered bag of tricks and within a few moments he had my door open without a scratch. He went a few extra miles to get in position and -pop-... door was open. Awesome job. read more

I was very impressed with Mission Wrecker! Heidi was quick to set up an appointment for me, and Scott got my car to the dealership safely and professionally. The price was also very reasonable! I would most definitely recommend them, and saved their phone number in case I ever need them again! They rocked! read more

Phoenix (not sure if its spelled right) was excellent. He was extremely professional and well mannered. He was able to get to me within 15 minutes and he was very efficient with getting my Tesla up on the dolly and had me at the service center in no time. He made a very stressful situation much easier on me. Thank you! read more

My tire blew and i was stuck on the side of a busy road. I requested roadside from GEICO and they set me up with Mission. I was told 60 mins. 40mins later mission calls to ask my address. Then quote me a MINIMUM of 1 1/2 hours from then when I'd already waited 40!! This is the second time I've had to cancel them and choose someone else. read more

waited 3hours, in hot texas sun and the tow truck driver never came. i ended up calling my insurance and they sent a different company out to tow my car. this company is very unprofessional, they lie about how long they will take to come tow your car, and from other reviews i've read they will also damage your car. AVOID THIS COMPANY AT ALL COSTS!!. in retrospect im actually glad that these sad excuses for tow truck drivers did not come, cause i bet it would have been nothing but problems. call an actual professional tow truck service, avoid these kids at all costs - dude with the 2015 lexus is250 on broadway read more

FAST! They did not mess around, got the job done quickly. Called me when they arrived (faster than expected) and when they dropped off my car. read more

This towing company will continue to give your car insurance the run around to continue to collect storage fees forcing your car insurance to pay them. Company is completely shady. My car has been there for over a week and my car insurance company states they cannot reach anyone in their office and keep getting disconnected. I had no choice but to take this towing company because SAPD called them. I wouldn't recommend this company to anyone! Over 1 hour wait before speaking to anyone in the office. TRASH! read more

Mission was recommended by the dealership to tow my car. Called at 10 on a Saturday and was told 3-4 hours. Called back 4 hours later and was told would be there in an hour. Called back an hour later and was told they were not going to make it today. Very unprofessional office staff, and would not trust them to tow a vehicle. read more

They will take way longer than expected and always blame everything on your insurance company road side service. So they tell your company they have picked you up and everything is good. Not sure why but maybe to show that services were provided in a timely manner to the insurance company. When I'm reality your ass is still stranded on the side of the road for another hour! read more

So... hopefully you never need to use these folks... but if you do find yourself in need of their services... Mission Wrecker Towing Services" took care of the job with flying colors. They are the Roadside Assistance contractor for my insurance company. I found myself on the side of a busy local freeway on Friday afternoon... 100 degrees and no power... When the driver got close he called to make sure his dispatch was right. He pulled up and he jumped into action... Had my rig up on the flatbed in 5 minutes and when I suggested we may need to change the location to drop my rig, I was expecting a fight... but he was great! The whole trip was uneventful! This guy had clearly been doing this a long time and he laid my Pilot right on the spot for my mechanic... Wish I knew his name... he was helpful and he didn't need to be. Great job and I'll be telling my buddies who own shops to put these guys on their first call list if they"re not already there.. read more

My car suddenly died on me . I called mission to set up an appointment to get my car towed to a dealership the day before . I was told the driver would give me a call before they arrive . Once the time we settled on arrived I didn't hear from them at all . I called them after they were 30 minutes late and the customer service (who was extremely helpful and professional) assured me that they were 20 minutes away . Now they are now almost an hour late . They didn't call me before they showed they just pulled up and did their job. I have no complaints of the workers on site and they were professional as well : I only have two stars for the professional and helpful demeanor of the customer service rep on the phone and the workers on site read more

I would recommend this company. First off, they were way more affordable than the (6) wrecker competitors by over $400. My truck broke down while I was towing my 5th wheel camper. Heidi was amazing at getting me the best price and scheduling someone to get me off the busy I-10 highway. Roland showed up, very cool and professional, and picked up my whole rig and got me off the highway safely and quickly. I wish him and his children good fortune in the future. Bobby came by in the morning on time and professional and got my truck to the repair shop. I wish the best for him and his family also. I was in a bad position that you can never plan for and this company took care of me when I was in need. I hope they see this and know how appreciative I am. Thanks again! read more

Real respectful guy. I sterilized the key before giving it to him. He kept his distance, I wore a mask. He was very patient and let us gather belongings. Great company. Much appreciated read more

So so so helpful, when he didn't have to be. He'd had a long day already, but when my car wouldn't start, he took the time to try to jump it before hooking it up to tow it to my repair shop. His sense of humor and willingness to go above and beyond even when it made his life harder, made a stressful situation so much less stressful. read more

The damn tow truck driver blocked my mail box with the car when he dropped it off! mail man is mad at me now, of course car wont turn on so cant move it. huge pain in the butt, waiting for tow it away. read more

Wonderful company that actually cares about their customers! So glad we called them after several others couldn't help. Best choice ever!! They have heavy haul, medium duty and light weight. We had to use their medium duty and the heavy both and couldn't recommend more! And the drivers we had were the best! Professional and skilled and helped make our terrible Monday better. Thank you thank you thank you!! read more

I called to get towed and the guy just gave me a jumó I even told him if he was going to tow my car he said I should be good. Not even 10 minutes later I'm stuck in a parking lot with the same issue as before but they sure do like to take your money right away. Never calling for their service again. read more

literally shook my Range Rover off of the flatbread instead of jumping it to put it in n ..... flat tire bent 24s and no word on airbAg suspension then they direct me to claims and april mills never answers and no one else knows anything else about insurance carrrier? read more

I was assigned this tow company by my insurance roadside assistance, I waited for them to show up for THREE HOURS. At that rate it wouldn't make it to the shop before they close. I called my insurance company to get them to cancel the truck, they even tried lying to her, telling her they were 10 minutes away. I told her I had spoken with them twice about the wait time and both times they lied, not by a few minutes but by hours. They still tried to tell her they were close, I asked her if they said they were in my neighborhood now, lol. I said cancel it, I don't want them anywhere near my car if they can't even get the truck to me in reasonable time. I have had to be towed many times, I do understand that the job is difficult and time consuming, but don't tell me it's going to be another 30 minutes and I'm still waiting an hour and a half later. read more

The situation in which we find ourselves needing a tow truck more often than not sucks. Whether broken down on the side of a highway at rush hour or needing a car towed to the stealership, Mission is there. I have used these guys twice in the last 2 months and honestly will not call another company for towing. From the initial frantic call when my wife's car decided to leave its clutch on 410 I was greeted with nothing but respect. Very friendly and customer service oriented. Very nice driver (Glenn) hooked us right up and saved the day during rush hour. No complaints. I scheduled a second pick up just today and the driver was possibly the most friendly and cordial wrecker driver I have ever met. Kevin was truly awesome and exemplified the wonderful customer service I have received since the very first frantic call. He even called me to let me know he was early and hooked the car up in no time. Towing companies are often rude and have no patience. Not these guys. I highly recommend Mission Towing and if you have the chance to chat with Kevin you will be impressed with the professionalism and customer service he offers. Excellent experience and I hate paying for towing! read more

Had to have my car towed today. Mission to the rescue! Have used them before. I have GEICO and I'm always happy when they send Mission. I know my car is in good hands. read more

Poor service, unprofessional drivers and long wait time. Don't waste your time or money with this company. There are far better in the San Antonio area. read more

Okay so let me start off by saying this place has to be so unprofessional!! Because I called at 12:34pm to get a tow she asked for all my information and I gave it to her and she told me 45mins to an hour I said okay that's reasonable and fine I was understanding then at 1:47pm I called back to see what's the status and they tell me THEY HAVE NO TOW INFORMATION FOR MY CAR AND COULDN'T FIND WHEN I CALLED AND ASKED ME IF I WAS SURE I CALLED THIS PLACE ! I was extremely upset and I waited another hour the tow guy was very nice tho. read more

Mission was called by our insurance after our truck died on 410. David towed our truck from the side of the road on 410 to our home. It was quick and easy! He was also polite and patient when I made him wait to get home. Thank you, David! read more

Horrible service. 90 min wait turned into over 3 hours! Lauren who answers the phone is the most rudest ghetto receptionist I have had to deal with. No concern or care for customers don't know why they would want something like that taking calls. Horrible service and not keeping their promise on eta. No call from driver to say why he was late or anything. WILL NEVER USE THEN AGAIN NOR SHOULD ANYONE ELSE!!! I would choose 0 stars if I could! read more

Mission towing. They were quick to get to us and very reasonable on the cost of the tow. They tow truck driver was very nice and again fairly fast on everything read more

on time. very professional. very knowledgeable. i had them called out to load a Peterbilt 379 on to a step deck trailer. pricewas fair and the service outstanding read more

By far the best experience in the area, if not the city. I called 10+ towing companies, BEST PRICE, best costumer service, best communication. Loyal to the price they quote. I would strongly recommend. read more

My sons car was towed to the city pound, when he went to get it out, it had NO WINDSHIELD...obviously something went wrong from the time it was hitched to the time it got to the pound. they were courteous enough to put plastic with tape on it.....I DEFINETLY DO NOT RECOMMEND THEM!!!!!!!! read more

They were called by my insurance company and promised to be here in 90 minutes. That was at 8:57 AM. ETA 10:27. Called at 10:35 to say that they got busy and will be late. About 45 minutes late. ETA 11:21. If the process is first come first served, how can business subsequent to my appointment set up cause them to be later to me? No answer. At 11:35 I called my insurance company. No tow truck, no call. They called Mission, who said they got very busy, about 20 minutes. By then I was seriously annoyed. The insurance company booked another company, LARA Automotive Services as a backup and told me to go with whoever showed up first. The new vendor was due 12:34. So LARA showed up right on time. I never heard another word from Mission. I called my insurance company to cancel their truck after LARA left, because unlike them I have some consideration for my fellow beings. This company is totally unreliable. read more

After an accident, the driver talked me into letting them tow the vehicle to a "partner repair shop". They towed the vehicle to city impound lot instead. It will cost me hundreds of dollar to retrieve vehicle and then i need to have it towed to a repair shop. read more