I got a title loan from them amd here almost 3.5 years later still regret it.. my loan was paid in full Dec30 2024 and they said I should receive my title in 2-3 weeks.. ok great.. well, 3 weeks pass, a month, 2 months 3 months no title im on the phone with them they give me the run around saying they didn't have it main office did and called 4 months 5 months and im calling no return calls til 7 months later they kinda started working with me. I moved back to LA 165 miles away and told me I had to come in and sign a lien release so I drove the 165mi get there Woops the managers not here she's 5 hours away and she didnt sign it so they got her on the phone she said to show my ID she'll sign it and mail it or she could email me andi sign it and send back... well she gets back the next week I call and she said I had to bring my ID then sign it she couldn't mail or email it as she clearly stated. NOW they lost my title and they want me to drive once more 165milea to sign the paper and bring to the tax office so I cam file for a lost title because they dont obviously want to have to pay for it but if they didn't lose it they would still have to sign the lien release and bring to the tax accessors officen anyway. They are rude, unprofessional, non-curtious dont return calls and lazy. I should not have to do anything other than sign the paper stating the loan was paid in full amd that I did back in Dec of 2024 they refuse to work with me do their part and to this day has not admitted to losing my title they avoid it at all cost so im going to make one last call tomorrow to them amd if the same bull gets thrown at me in going straight to the state of Mississippi attorney generals office and file a formal complaint followed by a civil suit and they could also possibly face felony theft charges by refusing to get me my title and im going to push it and even involve my great uncle who is a federal judge in new orleans. For the record each round trip to Gulfport back to LA cost around $150 that's just fuel, and food not including time missed from work or a babysitter.... put MTL reviews in your browser and just read what people has to say feon thwir experience dealing with them read more

Needless to say the entire title loan industry is a rip off, and i cant express the amount of disdain i have for this PARTICULAR spot. Lies upon lies after repossessing my sisters van, about calls not made and charges they arent responsible for, and 1180 dollars later...only 82 was applied to the principal. Ill pay it off as fast as possible and never again darken the doorstep. Kathleen never even looked me in the eye as i was paying, never said thank you and in a most condescending way told me to have a good day. 0 stars. Never again read more