I went to this shop as a non-smoker getting a kit for my mom who couldn't afford one so she could quit smoking. I ended up going twice in one weekend. First for my mom and then again for my boyfriend. Even on a Saturday while they were busy, I was greeted immediately as I walked in the door. They said someone would be right with me and I wasn't kept waiting long. The guy behind the counter was EXTREMELY friendly and very patient with all my questions. He helped me get the perfect kit together for my mom and she has now been smoke free for over a WEEK! I went back with my boyfriend and was helped by one of the managers (a woman) and she took her time explaining to my boyfriend all of the options available to a new starter kit and let him sample over 15 different flavors before committing to certain bottles. Because he works for a company that has given the shop several referrals, the store manager agreed to give him 10% off his purchase. When she forgot to include the discount on the check, she threw in a bottle of liquids to make up for it! She also threw in some smaller sample bottles of liquid for my boyfriend because we ended up buying a more expensive kit based on her recommendations. My boyfriend loves his new e-cig and all the different flavors he was allowed to try before committing to the few he selected. VERY nice customer service! We will most definitely be back and will recommend this shop to anyone we know looking for e-cigarette's and EXCELLENT customer service! read more

I am new to vaporizers and had been ripped off earlier in the week. I got a recommendation, from a good friend, to check out this shop and I won't be going anywhere else! I was promptly greeted the moment I walked in; which is something I always appreciate any where I go. I wish I could remember the associates name who worked with me because he was very helpful. I showed him what I had purchased a few days prior and told him the issues I was having with it. He explained the issues with what I had and gave me a vaporizer to sample. It was coconut, which is a flavor I hate but it was instantaneous that I noticed the difference between what I bought before and what I was trying then. The sample bar was amazing. Being able to try things before I buy them made the experience much more comfortable. He showed me a few different options and I decided on a new pair of Kanger Vapes, a charger, 5 replacement coils and two flavors; all for a lot less then I was expecting to pay. 4 days later and I'm in heaven with the product I was given. While there other customers came and went. Each one greeted promptly and helped instantaneously. A few even offered some nice advice and I felt really welcomed. Again, I don't intend to go anywhere else in the triangle for Vaporizers, liquid or accessories. read more

I live in Burlington and have family in the Raleigh area. Having been a 25 year tobacco smoker, I want to never buy a pack of cigs again and decided to go to this type of product. Wow is all I can say. I had no idea of all of the options and flavors that were available. Where do you begin? If you walk into this store everything you need to know if there. Not only is their customer service top notch, but they explained all products. I decided on a specific product. They showed me how it worked, how to maintain the product, right down to how to put in the liquid and charge it. Not sure where the negative comment is coming from, but cannot be the same store. Not a single negative person works there and you will NOT go wrong with this store. So so happy with the product, the price, and the option to get flavors that has allowed me to never buy cigs again! By the way...................You have to try the new flavor Mountain Dew! AMAZING flavor! read more

found the store while staying in raleigh for the weekend and had a great experience. i was very new to e-cigs / vaping and the older gentleman behind the counter took the time to break everything down for me, answering every question i had along the way. i live in dc and was dismayed to find there isn't a dedicated vaping shop in the district (that i know of). i decided to give misty mountain vapor my business because of the personal experience i had, instead of just finding another random internet vendor. so far, i've ordered over the phone three times, with each being an easy, friendly experience. they're knowledgeable, they don't try to oversell you on things you don't need, and i've gotten my packages in 2-3 days after i order for pretty reasonable shipping prices. would recommend to anyone looking for a reliable, helpful vaping vendor. read more

new to Misty Moutain Vapors. 3 different people referred me to this place and I was greeted right at the door. I am amazed at all the flavors that you can try. Even though I didn't have the money to buy the kit right then and there, Amanda was pleasant and was patient as I tried quite a few. I will be back in a month to purchase my kit. I bought other kinds of e cigs in the past like from gas stations and stuff. These particularly helped my friends to quit smoking and I am hoping for the same. I am a Newport smoker so the flavors that you can taste test are real good and you are able to buy them for cheap according to the brand that you normally smoke. I have tried all other methods and I can't wait to start puffing away on my M.M.V. E Cigg! read more

I have been going to Misty Mountain (Westgate location for the most part) for close to 2 years for my vaping needs and have been more than satisfied with their store every time. The staff is super friendly and attentive without being overbearing. Their selection of e-juice is the best and I've never had any problems with any equipment I've purchased. I was there today and Donnie (pretty sure that was his name, he was wearing a blazer) took the time to answer questions I had and actually explain a few things I was unsure of, as always with a great friendly demeanor. This is the only place I would recommend in the area, the drive from Chapel Hill is totally worth it for me! read more

Very impressed with this Store. Staff was knowledgable and spent almost an hour to help me. I have been to other stores in the area (Raleigh, Durham, Cary) and highly recommend Misty Mountain Vapors. After getting sold a knock-off brand at another location I am very happy to have found a store with knowledgeable staff and the real brands. The store was very busy and well staffed when I arrived at 6 PM on Sunday. I will definitely use this as my local go-to store in the future. They only guarantee DOA but they were more than willing to let me test the unit I purchased before charging me. An overall great experience. read more

This was my first time getting an ecig after smoking cigarettes for about 10 years. I didn't even plan on getting the ecig till one of the employees grabbed me out of the isle, and I'm glad they did. The person I delt with was very knowledgable and he didn't try to oversell me. I got a kanger evo-d kit and am very satisfied. The employees knew their product and were very Helpfull and kind. They got very busy while they were setting up my kit, but we're still able to stay very calm and professional which I'm very happy with. Will definitely be stopping by the booth every time i go to the Raleigh market. read more

To some of the other reviewers about the staff at Misty...quit your whining. They have the best knowledge of coils, settings and how to use the hardware info of anywhere else I have been. The Sinister Juices are by far the spot on best tasting I have found and without these guys I would still be hooked on stinking cigarette cancer sticks and I bet you would too. It wasn't until Marino came out that I stopped smoking altogether and that is worth a whole lot more than a fake smile. You want a "greeter" go to Wal-Mart. read more

This shop and its employees are very helpful, courteous, and knowledgeable. I have visited this store many times, traveling through North Carolina ...all I have come in contact with are extremely helpful. I have asked many questions and they have been answered. I also order on line. Always sent the correct order and many times I have called and asked questions. They always provide me with an answer or suggestion. At times they have even called me, if my order was questionable. read more

Recently went to misty mountain vapors for the first time, I've been vaping for a few months now. All the staff are very knowledgable and were still able to tech me a lot. Awesome selection of liquids and one of the best tasting bars I've ever seen. Customer service was great and they didn't try and up sell me. Not the greatest for the rebuildable crowd but they still had the basic supplies(mesh, kanthal, silica). I would rate them 9 out of 10. read more

Favorite vape shop! The staff is always great; they're excellent at making talking to them easy. They will explain anything you ask them in just enough depth, so if you're new to vaping, or want to get started, I highly recommend you swing by these guys and ask all the questions you want. They're patient, always prompt to give you all the attention you need. I've bought three pieces and plenty of great flavors from them. read more

Misty Mountain Vapors is, and always will be, my go to vape shop. The environment is just as amazing as the products they provide. The people behind the counter treat everyone with care and their full attention to anything and everything. They provide several varieties of fluids for anyone's particular taste. You can get anything from a starter kit to the top of the line mods. It's everything a vape shop should be. read more

Best Vape shop in the area!!! I have been to several small shops in Apex, Raleigh and Cary, but none of them have the selection, prices, and advice like Misty Mountain! They have become a weekend tradition. I walked in with a mod that wasn't even purchased there, and their staff improved it's performance with a few tweaks. I highly recommend paying them a visit. You won't be disappointed. read more

I live up in DC Came down to check out the store on recommendation from some friends who are local. An element to my kit was defective and after calling the manager and explaining the issue, he had no hesitation sending out a replacement, free of charge! Southern hospitality at its finest and Misty Mountain is maintaining the reputation. I will be back when I next return for sure! read more

I just read the reviews from the folks who said that the service was "meh" - and I can't imagine the staff there being anything but amazingly courteous and helpful. At least, they always have been to me. Super knowledgeable about their products (and the few products that they don't carry!). They always have just what I'm looking for, and their selection of e-liquids is fantastic! read more

Misty mountain is the shit, it's the only vape shop I would ever go to after shopping around. Donnie and the staff are all awesome people and will take the time to explain anything you don't understand. On top of that they have the best juice selection in town, some made in-house and they do dope give-aways. Top notch products, top notch service, good people. I'm all about it read more

This place is great. I've been to several vape shops around the Raleigh area and this one is definitely my favorite. The staff is always super nice and willing to help and answer questions from those new to vaping and also the experienced vaper. They have an awesome selection of juices, hardware, and kits. I'll keep going back here as my #1 choice. read more

I checked out these guys earlier today, and I can't say enough good things. The selection is great, but I will be back for the service I received. I came in just for some juice, and the taller gentleman behind the counter helped me find a new one based on my tastes in no time. It's nice to know there are businesses with great service left! read more