They didn't even attempt to help me with a tmj they immediately convinced me i needed a cleaning and from there filled all the twenty cavities over five appointments; read more

I came in for a routine dental cleaning on 10/12/2024 and was told I needed some work done. I scheduled the repairs, which included a crown for a leaking filling on tooth 30, previously done at this office. However, Dr. Alford did not explain any additional issues or treatments that might be necessary. I trusted her to address only the immediate repairs. During a follow-up appointment on 11/13, I had work done on teeth 2, 14, 15, and the crown on tooth 30. Dr. Alford mentioned a possible root canal for tooth 14, which I later had on 11/20. Despite this, I continued to experience pain in teeth 2 and 15. After seeking a second opinion from another dentist, I learned both teeth were cracked and required crowns. I ended up having four crowns and a root canal, all stemming from what began as a simple check-up. What frustrates me most is that nothing was mentioned about the cracked teeth during any of my appointments, and I was left in pain for months. When I called Mitchell Dental Clinic to discuss a refund, I was told I hadn't been there since 2020, though I have a ledger showing otherwise. I also had a gap in visits due to COVID but returned as soon as dental offices reopened. Dr. Alford cracked two of my teeth and refuses to take responsibility or offer a refund. Now, I'm forced to pursue legal action. I want to warn others because, after researching, I found this to be a recurring issue at this office. This has been a very frustrating and costly experience. read more

Very aggressive during procedure. Forceful and jerking my mouth around being rough with tools. This left me extremely sore and once the numbness wore off the most excruciating oral pain of my life and ive had a few bad one, including this tooth taking that title before the procedure but this hurt even worse by milestones. I called them at 8 am on the dot, as the pain started after they closed kept me awake all night and was still super extreme i needed help asap. When i got some one they offered to call me in 800 mg ibu which i explained i already had some of those and had taken one 2 hours prior and was also over my 24 hour limit on those. They called the doctor back and then called me back and told me they were calling me in something, i went to go wait at the pharmacy but they never got the order because the dentist never sent it despite claiming they did. so i call them back and they tell me they need dr alford to approve it but he is with a patient now, kept saying he but website list alford as a woman, not sure what my dentist name was because they switched up on me last min, so that was a bit confusing. But they said i had to wait for something they already said they did clearly showing me im not a priority and my pain means nothing. I called back a few more times asking for updates begging for urgency at which point the staff manager jessica began to try to feed me lie after lie she told me my script was called in already it wasnt, she told me the doctor was still deciding if this was really necessary, after things got nasty because i stood up for myself she lied again saying she personally called me in tramadol, this was not the case I had to call another office and they finally called me some stronger NSAID which did nothing to help and they knew it wouldnt at that point. I cant wait to see this clinic go out of business. I will personally be filing a malpractice lawsuit so I will do my part to help them go under. Disgusting staff, trashy business, ethnically challenged read more

This is the best dentist office I have ever been to! They welcome you, give you a tour, and give you gifts when it's your first time! Mitchell Dental Clinic is absolutely the place to go to for all your dental needs! The staff is wonderful! If you go, tell them Trinity sent you! read more

Mitchell Dental - Flowood - New Customer Gift! - Cosmetic Dentists Near Me - Flowood, Mississippi

I fell in love with Brianna! She has a wonderful bedside manner. She is knowledgeable, personable and super friendly. She explained everything that I didn't know. Her education is amazing! Thanks read more

Won't be back ever. Very unprofessional staff. The dentist was great but the rest of the staff made me sure I'll never be back. Had a cleaning done/ my hygienist continued to make every single gum line around each Tooth bleed. My mouth had so much blood puddled the entire time. No thanks. Plenty of other hygienist who would never stand for such practice. The staffers talked on their headsets which consisted of "shut up" to each other. Lunch servicing options. Just unprofessional as all get out. They didn't have my crown color in stock for my temporary crowns so I'm stuck with wrong colored crowns for nearly 3-4 weeks. The temporary crowns I did revive look NOTHING. Like my original teeth. The temporary crowns are to rounded and one is higher than my gum line. Horrendous. Save your money and go elsewhere! read more

Go elsewhere. Very expensive and poor dentistry. Temp crown came out twice. Kept an 84 year old in the chair for three hours. Dr van pelt treats the tooth not the patient and seems to be working multiple patients simultaneously. She also wears a Darth Vader helmet which makes communication almost impossible. read more

They always took good care of me! Olivia is great! She is my D.H, and she is very helpful! Recommended for anyone who like a clean facility and great people. read more