This company's employee, Jason B., is amazing and he deserves a hero badge. I was driving and hit…read morethe median hard and slit my tire on Xmas evening in Charleston, SC. I drove to the closest gas station and saw Jason in his tow truck. I ask if he knew a place where I could get my tire repaired and he said not on Xmas. Then he offered to help me. He tried to fix the flat with this liquid spray, but it would not seal. Then he got my spear and changed my tire. He nor his associate would take money from me. This guy was eating diner when I interrupted him. I told him that I could wait, but he insisted on fixing my tire. Jason is a real hero.

After being given the run around by other roadside assistance, Robert, from Moore's towing,…read moreanswered my call promptly, went out of his way to ensure he had the necessary equipment for the job and got to me within a few minutes. Very polite and kind. Seemed to genuinely just want to help.

We needed our rental car to be towed and Budget contracted with Platinum for this service…read more Platinum kept delaying their arrival time and the dispatcher was unhelpful in tracking the tow truck. Platinum never showed up and we cancelled after a 5 hour wait and assurances they would be there soon. Do not use this company.

I can't tell you whether this business does good work or not - I never got that far. All I know is…read morethat today I took my car to JT's Paint and Body to get an estimate for body and paint work. At JTs', they were courteous and looked at the car. They just had too much work to be able to do the job at this time - they said all the shops in the area were really busy. But at least they talked to me and looked at the car. Then I went to Platinum. I parked my car right in front of their office window, walked in and said I needed an estimate. The receptionist said an estimate was $50 and would apply to the work. I said I wanted someone to just take a look at the car to let me know if they would even do the work and see if they would even have the time for it. I didn't want to pay $50 if they wouldn't even do the work or have the time. "The car's parked just outside, I just want someone to see if you will even do it". But she wasn't having any of that, said "We're good", essentially meaning goodbye and go. I said "Thanks for the HELP" and left. Platinum may not need me as a customer, but I don't think they need that employee as a receptionist either.

I give American towing service 1 million stars Alex of the towing technician was absolutely amazing…read moreso cool and laid back which made this very chaotic and unpredictable experience enjoyable and palatable I highly recommend American towing services for your towing needs. And did I say Alex is the best love his Down to earth laid-back personality!

My girlfriend and I scheduled a tow for 7am on a Saturday. They confirmed the date and time over…read morethe phone, sent no confirmation. Come the day of the tow nobody showed up, their phone line said to call back and I couldn't leave a voicemail because it was full. Waste of time, money and effort. Do not recommend.

Used this company to take a Tacoma (flat bed) to the dealer for repair; everything went well.read more

David Austin was our technician with a welcoming and friendly demeanor. The tie rod on the vehicle…read moresnapped out and the sway arm could potentially drag the ground if the vehicle was pulled onto the tow truck without an efficient assessment. Thankfully David was able to produce a solution with no damage to the car and delivered the vehicle without incident. This technician would be a high value to any company possessing the desire to retain people who can assess and resolve situations in the moment while still carrying a hospitable state and providing assurance and ease to their customers. I would highly recommend David and will request him personally should I need Prince Towing again. The company as a whole provided ease through the whole process and the technician, David, was exceptionally above and beyond! Many thanks!

I am very disappointed with this company (If allowed should be rated as 0). I was connected through…read moremy insurance company and called early in the morning. Pick up was scheduled to be within an hour or 2. I called multiple times to check in throughout the day and they did not pick up my car. It was 6 hours before they dropped my car off at the location I submitted. They also stated that they made additional stops along the way. Due to their lack of professionalism and providing a service in a timely manner my car is not able to be serviced until tomorrow. The insurance company is aware and will be reporting this to the necessary departments.

The worse towing company that has ever existed do NOT used this company AT ALL because they will…read morelie about the ETA and keeping changing the time which is completely unacceptable I've been waiting for 2 hours straight and NO one has even showed up to my location as of yet this is NOT ACCEPTABLE

We were so fortunate we came upon Advantage Towing when our Class A RV tire blew out. John (the…read moreowner) came to us roadside on I95. Found out we didn't have one but both tires that had blown out and needed mounted and balanced. John was courteous, quick, reasonable and fair. We were back onto our destination in just a few hours. Us and our fur babies can't thank you enough!

They towed my motorcycle and made it impossible for me to get it back .plus it was damaged during…read moretowing . At one point they told me if I didn't have 1200 in two days my motorcycle was going that day and that a buyer was already lined up. The two days went by I call back to try to get an extension and i was told my motorcycle was sold and no longer there . I ask how can you sell it I have the title ? The response was "it's all bout filling out the right paperwork and knowing the right people ." But it's get better a few months down the road I get a letter at the last minute stating if I want my bike back I would need to show up at civil court to appeal their decision and to bring ove 9,000 dollars . So I was lied to , cheated and not given a fair chance and there is a lawsuit coming I have real good lawyer and I want my motorcycle back or they can pay me for my motorcycle .

I know that many times a tow service is hit or miss. It's dependent on availability, locality, and…read morepriority. This may not be your experience, but this was mine. I had a breakdown near the Wondo River Bridge. Contacted Sea Island, which is relatively close and they got a truck to my location in a little under 20 mins. The driver was kind, funny, and quirky. He likes his job and he has stories to tell. He got the car loaded in 5 mins and we were off! We actually had a little fun on the ride to the drop-off point with our driver. We squared up at the mechanic garage we requested delivery to and it was a fair price especially considering it was a holiday weekend. Thanks, Woody! 10/10 would recommend.

Took my 2010 Honda CR-V here to get my AC fixed dropped it off in the morning and it was ready in…read morethe evening the next day. Marty is super helpful and great and it was definitely appreciated. NOT TO MENTION that I was charged nearly half of what the dealership told me it would cost. If you live in the Charleston area, never take your car anywhere else. *Disclaimer: from the outside it looks almost like they are out of commission and kind gives off "junk yard" vibes but what they save on their landscape budget goes directly back in your pocket.

My wife has flat tire while returning to Fl in Walterboro at 5;15 in the morning. Stuck on the side…read moreof the road and little scared. I reached out to Ed at 5:30 and yet he was still able to get to her with in 45 minutes. My wife aid he was a "good man" and a vet. We are so THANKFUL for this "Roadside Angel". Thank you Ed.

Edwin was my angel! 1:30AM my van broke down on I-95 south. Edwin referred me to someone that was…read moreable to tow my van to the scrapyard because the engine blew up and not worth fixing. However Edwin offered to help me take everything out of my loaded down van pick up a Uhaul trailer and take me all the way back to Orlando, Florida and unload everything before driving back. He is truly an angel and lives up to his companies name! Thanks a Million Edwin!!!!!