Wow amazing lounge! Spacious, great coffee & food, kids play area, outside area - great place for a…read morelayover. We got in for free through my Priority Pass membership but I would certainly pay for a long layover at this lounge.

Clean, efficient, & after a questionable flight by Ryan Air, well, not even Ryan, some affiliated…read moreairline- soooo ...we're alive! That counts for a good experience. Minus 1 star cause we arrived just before 9p & there wasn't an airport store open.

Quite often I take a shuttle bus from Vienna airport to Bratislava and so far the experiences have…read morebeen average. No problems, but also no special highlights worth mentioning. Today I came across the bus service provided by region eat and took it, mostly because it was the next in terms of scheduled departure time. And what a great surprise!!! Great new bus with on board entertainment (movies, tv, music) as well as free hot beverages served by friendly staff (speaking English). Free wifi also available for free! I hope it's not just for market entry ;)

Vienna International Airport is a compact facility with everything you could want or need within…read morereach. The process of arriving at the terminal was easy. The check in desk's, security very tight day to navigate. It is a major bonus if you have FassPass & a business airline ticket. I know I'm very lucky. However, the process here is seamless.

Easy to navigate. I transferred through Vienna to get to Croatia. I ordered a pretzel and used the…read morerestroom. The restroom was clean and easy to find. Overall, it was a convenient transfer.

Austrian Airlines operates the official main 'customer service' call center for this +1…read more877-370-82.41 or +1 (877) 370 8241 phone number 24 hours a day, 7 days a week. This (toll-free) number is open 24 hours for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, modifications, and other travel-related requirements. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with . I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Volaris Airlines again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again. I needed assistance From Volaris Airlines and decided to call this business at . The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

The official 'customer service **Austrian** (toll-free) number is **1 (888) 551-0145™ or +1 (888)…read more551-0145** for additional assistance. Support is available 24 hours a day, 7 days a week for passengers needing help with reservations, flight changes, cancellations, rebooking, baggage inquiries, refunds, and other travel-related concerns. The customer service team assists travelers with managing existing bookings, updating itineraries, exploring alternative travel options, and addressing questions throughout the travel process. As a frequent traveler and one world Emerald member, I generally enjoy complimentary seat selection benefits when flying with partner carriers. However, my recent experience with Royal Jordanian was disappointing. I paid an additional $140 to reserve what appeared to be a two-seat row for my wife and me. Upon boarding, we discovered that the row actually contained three seats, which made the extra charge feel unjustified, especially since no traveler willingly pays more for a middle seat. The onboard seating experience was also uncomfortable. My assigned seat, 6K, lacked sufficient cushioning, making it difficult to sit comfortably during the journey. I had to use extra pillows and blankets to support my back and reduce discomfort throughout the flight. Customer service before departure was equally frustrating. I contacted one office for information regarding my flight and aircraft, only to be transferred to another department. After several phone calls and multiple referrals between different offices, I eventually reached someone who provided the information I originally requested. The process was unnecessarily complicated and time-consuming. While the aircraft itself was modern and visually impressive, and several flight attendants worked hard to assist passengers, the overall cabin environment left much to be desired. Restrooms became untidy early in the flight, with cleanliness issues that negatively affected the travel experience. Combined with the service challenges I encountered, the journey did not meet my expectations.

Yet again perfect experiences with Airport Driver both to and from the Vienna airport. It is so…read morecompletely reliable. All you do is make a reservation online and then you can trust that you will be picked up a little early and be driven in comfort by a totally professional driver for only 33 Euros! Otherwise, a regular taxi would cost upwards of 60 Euros!

I took the Red Cab shuttle from and to the airport. Since Austrian Airlines offers this service. I…read moredecided to try it. I booked it online, and received my confirmation pretty quickly. When I landed in Vienna, I head towards the Airport Services (the company that runs it) They had my information, and I was out of the airport. When I took the return cab. The driver was early. Overall, the cab is clean and the drivers were cool. The cost is 29 Euro one way. This would be a good option. I was told if I took a local cab. It will cost more than 29 Euro.

I took the red cab taxi service from Vienna airport into the city, traveling with a toddler and a…read moresmall child. I booked two car seats for the kids and my booking was confirmed quickly. On arrival, there was only a car seat for the toddler and the driver did not know how to install it, suggesting that it was perfectly ok for the car seat not to be installed while the toddler was traveling in it. We had an argument about this and I had to install the seat myself which took half an hour as it was an unusual model and the straps were all twisted and had to be taken out and put back in the right way. In the end the toddler traveled safely but the five year old rode into Vienna without a car seat which is illegal in Austria but the driver was not willing to obtain another seat from the office. I phoned the head office and complained but they did not feel this was a major issue and just said that this happened to be one of their less popular drivers. I am not sure why Austrian Airlines recommends this service. I would not use it again.

Entering metro station without ticket is apparently a violation, however no barriers or no signage…read moreof that, incredibly rude ticket controller who does not possess any ounch of emotional self control. System seems setup to take advantage of non-locals, not people with intention of cheating. Come on Austria, you should be able to do better than that.

An efficient way to get around Vienna! You'd think for such…read morea beautiful city with such thought put into the public buildings, they'd put more public artwork in there. But it's nice, and clean! Signs are easy to read, the walking distances between subway lines isn't too far. They broadcast announcements clearly, and there are maps on the trains. Everything was well lit, clean, and easy to navigate! I especially liked the ease of getting tickets from the kiosks, available in a myriad of languages. Just remember to validate your ticket if you use it later. Unfortunately, you can't drink beer on the subway here in Vienna. Hmph.