Started at similar store next door and no help whatsoever... so grateful to meet Jerry who was…read moreamazing on all levels, customer service was outstanding and his expert knowledge sorted my project at an affordable price! Will be going straight to Mitre 10 from now on.

Great friendly service from staff with great knowledge of the products available in their store…read more On three occasions at different locations, I was asked by three separate staff members if they could assist me. They were able to give me advice on LED spotlights, the location of their bug zappers and also where I could find AA batteries. Very reasonable prices and the best thing is that Mitre 10 is New Zealand owned. Great facilities. Clean. Great layout. Uncluttered. Wide aisles. Massive range of products with great options. Friendly check out staff. Air New Zealand Airpoints affiliation. Definitely coming back.

Bumbling ineptitude and an egregious lack of communication summarise my most recent dealings with…read morethis outfit. And I have yet to receive a refund for an overcharge by them and a refund for goods they failed to deliver. Avoid, they're long on excuses and short on action.

From the owner: We offer widest range of specialised automotive and mechanical hand tools & automotive workshop…read moreequipments.