Complete disaster!! We've lost 10's of thousands of dollars using this system. Nothing works well. Everything is extremely slow with constant crashes and clueless tech support. Interesting how the pages upon pages of 1 star google reviews magically vanished... Run from this company and do not jeopardize your business!! read more

We use this system at my job, it constantly crashes, and constantly has load screens. Worst POS I've used. Also has poor ID integration. What's the point of a scanner when you still have to input all of patient info? Its the 2nd day in a row I can't print labels and quite frankly when I call tech support they aren't really helpful either, and when they are, it takes too long to reach them. The 6 hour training was super long winded and not helpful when using this tedious system. You literally have to confirm 3 times just to get a receipt printed. Once to confirm payment, once to print labels, and again for the receipt. Why is it so complicated!? read more

If I could assign 0 Stars I would. Run away fast from this company they will totally rip you off . They will not provide you service if they do the service is really bad. I signed up for this company and put close to $3,000 deposit down. I was trying to schedule training nobody would contact me. I played phone tag and got the customer service runaround for over a month after that I cancel the service which they refused to cancel I canceled with the representative I canceled with a manager They continue to bill me for 2 months even after cancelled and getting no software intalled. When I try to get a credit for all the money they refused to give me back the deposit claiming that when the service is implemented in there is no refund. Be very carefully if you decide to go with them. Be aware that they do not refund you even if they did not provide service and even if you cancel , they will continue to bill you no matter what. They will not refund you the money. so after reading of the reviews I should have done that before I signed up and then I wouldn't be out of $3,000. As a very small women-owned business this is a very painful hard lessons do not deal with this company. read more

Would give them no star. Used there services for a month, they said there software would save me time but you would literally have to hire new staff just to learn and implement the software. Google sheets works just aswell or better in 1/10 of the time plus it's free. Not to mention when I cancelled a month later for not providing what they promised they sent my contract to a collection agency!!! Run away do not use there services there is better and more efficient ways to keep track of your inventory and way better more knowledgable companies out there. read more

MJ Freeway is an absolute dumpster fire of a company. I have used it in two medical states and I'm consistently blown away by how much of my time I waste trying to fix errors directly caused by this system. Every single day there are new problems to sift through. MJ alters our inventory, alters our registers, updates in the middle of the day with no warning or guidance on how to function with the updates, crashes constantly, and is so incredibly glitchy in general that I don't understand how they're still in business. Payments get stuck in limbo all the time. Duplicate transactions happen regularly. There will be random "transactions" in product histories by user MJADMIN that don't exist. Orders complete when you try to input points. Inventory can be oversold and dips into the negatives. We can't even see half of our inventory in our finished inventory listing, it's literally invisible. All of our new orders have been coming in with false failed test results and with products on "hold". Support never answers or calls back, and when they do they're incredibly unhelpful. Their "tier" is unable to help and they always talk about how things have been escalated to development or engineering and will continue to regurgitate that for months. My company has literally had support tickets open for a year and still have the same ongoing issues. I've only been able to get a lead on the phone beyond the initial support agent, and the same circular conversations ensue. Over, and over, and over. It's like talking to a brick wall. We're currently experiencing our 3rd outage in the last ten days and have been turning patients away for an hour, and the MJ support line just disconnects any callers after 30 minutes of holding because "no support agent is available". read more

do not use this company.. i worked with them for over a year since dec 2019... this company had promised to work on their errors.. which was montly reporting and loss of inventory. i have the emails and ticket numbers where they said they were working on the problem. each time i didn't complain about paying the payments until the last few months.. i never was connected to accounting and was later billed and never had the problems corrected. mind you this was after the representative (megan) had decovered the system was adding part of my sales from the previous month and adding it to the current. the accounting was supposed to be getting in touch with me to discount my account due to the long months of not being able to fix the issue.. they sent the full bill to collections and now refused to answer any calls or emails. they have been bought out by another company... anyone else going to court over these people read more