Great post office with great customer service. They are always so friendly and helpful anytime I…read morehave been in here.

The guy is a bit of look down on Asian woman, had few experience of feel bad after post a letter…read morethere. Also they are trying you to spend as much as possible there. when its oversea letter, its normally register automatically, certainly they are always encourage you to post register letter and saying most of oversea letter will be lost if don't. Another time i post letter to HSBC with Freepost address, they refuse to post unless I have HSBC Freepost registration number. or I have to pay for this letter. I would go somewhere else if i have other choice.

Small queues usually which is good. Sometimes the staff are okay but on occasions have found them a…read morebit whingy. No automated machines. Preferable to the depressing post office just off the Kilburn High Road

Very small Post Office. Also sells cards and stationery items…read more Good service.

Helped quickly, decent pricing to send boxes home to Canada, friendly staff, easy to find.read more

I can expect quite a swift transaction whenever I go here, with friendly staff who just get the job…read moredone. I've never had any problems. They do sell a wide range of stationary too, including unusual items.

Badrul helped me with currencies. Fantastic customer service.read more

The Great Portland Street Post Office is one of the surprisingly few Post Offices I found during my…read moretime in London, as stated in the name, it is located on Great Portland Street in West London. This branch is located in quite an old building, like a good number of Post Offices are, the only entrance is up a few steps, which is even used to transport mail in and out as the store does not have a ramp, it has a wheelchair button for access, however, this didn't appear to be working on my visit. The store inside seemed a bit messy and other than having one or two self-service machines, the queuing system wasn't handled fairly well. The staff situation was a little weird, they seemed kind yet unhelpful, perhaps this was an issue with their training which was a shame. For the main reasons of access, overall feel etc, I sadly feel this Post Office branch really lets the whole Post Office brand down as a whole, and sadly deserves a single one-star rating.

Well I learned about queuing up to take a number. Staff seem very nice and helpful (not used to…read morethat at my local post office). This post office sells greeting and birthday cards. (I bought a few funny ones) I'm not sure if all the post offices sell greeting cards but this one had a decent selection.

Jacob at the Paddington branch Praed street, is honestly the best customer service representative I…read morehave seen. He has an amazing work ethic, always multitasking and going above and beyond for every customer. When he is not in on a particular day his presence is missed. He honestly needs to be given a promotion and his hard work and dedication acknowledged. Please ensure this message is passed in to Jacob as he makes every trip to my local branch a pleasure.

Much improved service from the newish team within this Post office…read more Shah has been very helpful, he's friendly and offers service with a lovely smile, which is a bonus! Keep up the good work Shah and team :-)

excellent service, I have always been greeted with a smile. The queues are never very either which…read moreis perfect