got 2 windows and a door fitted, concerned about tiling in kitchen, but men managed to fit windows…read moreand door without causing any damage. Would recommend for doors and windows. Order number for this job was 8626

after having a sunroom built by another company and had so many problem (still ongoing), we were a…read morebit reluctant to trust other companies but im glad to say that our experience with CSJ was a good one and the workmanship was excellent, would highly recommend them to anyone!

this is a huge tile warehouse, it is in middlefield, just round the corner from b&q. they have a…read moremassive selection of wall and floor tiles in all sizes, in all colours and to suit every budget. the staff are helpful and dont mind helping with your calculations of how many tiles you will need. they have a section where they sell end of the line tiles, so if you only need a few (ie. for round the bath) then it's well worth a look, you will save a ton of money. they will tell you what other items you need too, like adhesive, grout, tile trim and what brands to buy too. i'll definitely be using them again, and recommend them.

Bought tiles from tile star in falkirk this week - great product and they gave me a really good…read morediscount - brilliant service and the guys working there were genuinely lovely - entertained my wee boy and put all the stuff I'd bought in my car (it was pouring), telling me to get back in the car as there was no point in us all getting soaked. Highly recommended.

P J Farrell was recommended to The Man and myself by our architect. We were told "what they don't…read moreknow about kitchens isn't worth knowing" On that strong endorsement, we gave it a go. We walked into a small, but swish looking show room and greeted by who we assumed is the "head" of this family business. He really did know everything. He didn't give us the BS sales patter, he listened to what we wanted, rejoiced in our practicality, and went over various design ideas with us. He showed us different cabinet finishes, different work tops, etc. He expressed an understanding of our budget constraints so when we were informed that one of the cabinet doors we liked was an "8 or 9" on the price scale, while the other was a "2" we asked to see the design/pricing of the "2" doors. After a bit longer than we expected, we were called back to view the design. Unfortunately, they had designed and priced the "8 or 9" doors and while it looked great, the price was far more than what we thought we made clear we could afford. They had some great price-saving ideas and said that they would re-do the design with the "2" doors and let us know. Unfortunately, they never got back in touch. I don't know if we fell under the radar or if they just decided we probably wouldn't be able to afford the cheaper cabinets anyway so decided not to bother with the work. We didn't get back in touch either because we were not pleased having to remind them that they could profit from us, and because we decided to start looking at other options. So, we were left feeling that we liked them but they didn't fully listen to us on our first meeting and seemingly wrote us off as not being able to afford their services. In these economic times I think these upmarket kitchen salesmen need to expand their ideas to cover those of us who are willing to pay more for quality, but don't want to be yanked around in the process.

Initially this company comes across as a great place to buy a kitchen. They have a great showroom…read moreand the staff seem pleasant, informative and knowledgeable. However after clearly outlining our budget we received our quote which was about £5K more than we had anticipated, however because of the quality of the kitchens on offer we decided to push our budget and commit to buying what we believed was a superior kitchen. Work was generally satisfactory although trying to get the tradesmen to respond to our calls and pin them down on dates for completion was a nightmare once the process had started. There was a period of about two weeks when no work went on at all. However, once the work was complete we suddenly found that several additional costs had been added on without consultation and so began a lengthy battle with the company, refusing to pay these unspecified costs. No written or verbal changes to the original quote had been advised by the company and we ended up having to threaten to go to the Ombudsman to get it sorted. Three years down the line and what we thought was a superior kitchen costing a substantial £16K hasn't proved to be the case. We now have one of the doors hanging off and after calling the company, expecting their work to be guaranteed at that price, have been told by rude sales staff that we cannot make an appt to get the work fixed but will just have to keep calling back on the off chance one of their tradesmen is free. On the whole an exceptionally poor experience for a LOT of money.

1) I had arranged for rep from the company to look at a possible damp issue in the house. He did…read morenot show up at the time and day as had been arranged. I called him and he claimed he had tried to call me to say he was. I told him that when booking the time, I had told the person making the appointment I could only make it for that hour and not earlier nor later. In any case, I checked my phone but found no one had tried to call me that day. 2) Anyway, the rep arranged to come another day the following week. Just to be sure he would come this time, on that morning, I called the company to confirm he would be coming. I was told he was off sick that day. I asked why someone from the company did not inform me. If I had not called them, I would have waited again to no avail. I was told he would be back in two days time when he'd returned back to work 3) Two days later, the rep did called me but he said he could not fix a date yet to see me . He said he would have to contact his secretary and that he'd call me back in a hour's time later in the morning. I did not get a call back from him . 4) A few days later, I called the company to asked what has happened as I was waiting for a call to arrange for the rep to come. Someone did call me later to arrange a new date for the rep to come. 5) On that new date. I called the office again but this time, I was informed it was not the date in the diary but it was another day. I mentioned that I was really disappointed as I had made so many attempts to see the rep to no avail. They indicated to me if I didn't like it, they could just cancelled the appointment date in their diary as if threatening if I did not like it, I could just go away. I thought it was not a good attitude to deal with customers. Begrudgingly, I agreed to see them the following day 6) After thinking over during the night, the following morning, I called the company office to ask them to cancel the appointment visit from their rep as I thought the way they treated me was very poor . I also did not intend to spend thousands of pounds doing business with a company which had not shown themselves to me to be very reliable from my experience. 7) However, I had a call in the afternoon from the rep to say he was outside my house. I told him that I have called his office in the morning to cancel the meeting. He started shouting at me on the phone and said "You're p*ssing me off" or something to that extend. I had thought that was not at all professional. If there is a "Zero Stars" or even Negative "Four Stars" rating for my experience with this company, I would put that. Needless to say, I would never want to use the service of this company.

Have to say that this company is one if the most honest..reliable companies I have ever came across…read more ....They put in a damp proofing course and a new kitchen into my property and the job was first class. ...nothing was to much trouble ....I was delighted with the work that was carried out and I would thoroughly recommend them....excellent customer service and a fantastic job done. ...can't thank them enough. ..

Stunning flooring store in Edinburgh. Hoff Parquet supplied and installed engineered oak wood…read moreflooring in our dinning room and hallway, the fitting team carried an excellent work in our house, very clean and tidy.

Delighted with our fantastic new decking with lights from John Lessels Landscapes. All work…read morecompleted to a very high standard by a very professional and friendly team. Highly recommend.

These guys were great, no fuss just turned up and did the work after the design was worked out for…read moremy awkward garden. Great selection of options and also offered me advice on the long term maintenance which was also important.

I took time off work as this company was coming round to estimate at 9.00am. At 10.00am I called…read moretheir office to ask why the estimator had not turned up. I was told he was definately coming so I waited and waited but he failed to turn up, a complete waste of my time. The job itself was a complete re-roof and my guess is he turned up but realised the job was too big. I would have been understanding if he knocked on my door and said he wasn't interested so now this company is receiving my review for being unreliable.

This company replaced our roof a few years ago. They are quite old fashioned and after some…read moreconfusion over when they were going to start they eventually arrived. It was quite a big job that lasted several weeks and they did an excellent job and we have not had a single problem. They also didn't ask for any money in advance which is unusual and probably risky from their point of view. Well recommended.

This fireplace showroom is cosy and inviting and has a surprising amount of fireplaces on display…read more They seem to have a good mix of gas and electric fires, with all sorts of fireplaces in marble, wood, cast iron and stone. I found the staff to be amazingly helpful. Since I really didn't know what I was talking about, they made everything seem so straightforward and took the time to use plain english after I'd been totally bamboozled by another shop the previous weekend. Excellent sales staff and actually suggested I take time to think about the options available, rather than being pushy which was a lovely change. I've still to decide which one I want, but when I do, I'll be going back to these guys. They have their own fire and fireplace fitters and CORGI gas engineers, and the guide price they quoted me seemed very really reasonable. These was the only fireplace company I've spoken to who seemed genuinely interested in me getting the fireplace I want, rather than just trying to sell me something for the sake of it.