I'm extremely disappointed with Window Galaxy USA!! Thanks to them we're without cable for 7…read moredays!!! The cable satellite dish was removed from the roof & it was placed on the side of the house while they were installing aluminum siding on the house & we were without cable due to the signal being lost. We notified Window Galaxy customer service right away & asked them to come back to put the satellite dish back on the roof. They said they couldn't come back at that time & would put the satellite dish back up the next day and we said "ok". We said to ourselves "things happen and 1 night without cable won't be too bad". The Window Galaxy USA workers arrived the next morning & my husband spoke to them personally & showed them where they left the satellite dish etc. The workers apologized & said that they will place the cable satellite dish back on the roof within an hour or so. My husband went to work & when I came home from work the satellite dish was still on the ground & the Window Galaxy USA workers were gone & the aluminum siding job was complete. Window Galaxy USA is not coming back to put the satellite dish back on the roof. I called my cable company & we to pay an installation fee for a new satellite dish to be put back on the roof and the earliest appointment is 7 days from now!!! Thank you Window Galaxy USA.

Premium materials, expert installation, and fair pricing set Window Galaxy apart from their…read morecompetitors. We recently replaced our 25+ year old roofing and siding after spending months on research and estimates to be sure our home improvement investment was in the right hands. Needless to say, we couldn't be happier with the quality of their service from sales to installation. The Sales Process: From the start, their team was buttoned up. As scheduled, a gentleman from their sales team came to the house to discuss our requirements, and helped us put our "vision" together. He was very thorough in his explanations, and provided sample materials and color shades to demonstrate the difference between options and ultimately pricing. Post our conversation, they kindly provided examples of completed work, and offered references to inquire with about their experience. There was never any hard sales tactics, and no pressure to sign any contracts - simply an informative conversation with an industry expert. The Installation: Expectations were managed from the start. Unlike most competitors who use the same team to install everything (windows, siding, roofing etc), they had separate teams of installers for each respective installation type to be sure it was done correctly and perfectly - all conveniently managed by one point of contact / foreman. The installers were highly efficient and diligent about their work. They arrived on time every day, invested a full day of effort, and meticulously cleaned up at the end of each day. Summary: Home improvements like these are significant investments. Anyone can sell you premium materials, but not everyone can install them with the professional expertise that insures your investment 20+ years down the line. Window Galaxy USA is hands down among the best in the business, and should be your first consideration when in need of exterior home improvement needs. I dont leave reviews, but was honestly compelled by the positive experience, and the beautiful outcome - it surpassed our expectations.

Had a brand new 14k front door installed back in 2023 timeframe. Since then the door has required…read moremaintenance three times. Initial install didn't include chains.Then storm door mount by was repaired after upper and lower pulled out of the side and the bottom bracket completely broke. Services and "repaired". Numerous visible holes on the storm door from Multiple attempts and failures to align the top bracket properly. door was extremely hard to open and close even after adjusting the arm bars. Month Later upper mount pulled out of side again with normal door open and close motion. Serviced again two weeks ago. reinstalled upper and lower bracket. Multiple screws completely stripped on install. Bottom of the door seam was never recaulked after they removed and replaced side panel. Sue from the service department doesn't return voicemails and never answers. Good luck with your service on that warranty if you already purchased. They will damage it more. Back door was installed by Renewal and haven't had a single issue. Shop somewhere else.

I noticed some water damage in my attic ceiling and so I searched for roof companies for estimates…read moreand repairs. If you are looking for high quality roof work for your home then look no further with Alpha Home Roofing! From hello to goodbye they did an amazing job. Teo came by right away, inspected the roof, took pictures of the roof damage to show me, and gave me a good quote for complete work on the entire roof. Not only did Teo and his team start work right away, but he gave me updates throughout the job, showed the rotten wood, and pics of the work being done which is very reassuring. The work was fast and efficient and the cleanup was great. I am extremely happy with my new roof and I highly recommend Alpha Home Roofing to anyone needing roof work!

Amazing service! They arrive on time. One of the only…read morecompanies that did a thorough inspection before the quote. Also removed the old antennas that were there. The guys are really nice and were sending status during the work being done! Definitely recommend

Robert and his team did an excellent job on our driveway. I would highly recommend their services.read more

After meeting with few providers in the area to better understand their approach, I chose Robert…read moreand his team to help repairing the cracked spot with a fresh coat sealing the entire driveway. From the beginning, Robert and his team have been responsive and patient answering all of my questions along with full explanation provided on the pro/cons for the different approaches. He empowered me with full transparency. Robert's quote was also very reasonable without any up charge for the neighborhood like I have seen from other providers taking advantage of the opportunity. The repair and reseal have been done timely and thorough prepping in advance. The outcome was totally satisfactory. I would absolutely recommend this company to my friends and neighbors.

I read through reviews of window companies and through my previous experiences I thought I would be…read morein for a stressed-filled, nail-biter but boy am I glad I took a risk and called Universal Windows Direct! They are a family business with a showroom just off from Rt 35. I couldn't get to it so I was even given a free ride to go and see for myself what the products look like from Doug the salesman. On the day of installation, I met his wife Michele who is the Showroom Manager. Then there's Mindy who is on top of contacting me and making sure there is communication and then Rob and his team of two other installers. The whole bunch had a great sense of humor, and really enjoyed their jobs! They came on time and offered professional service but still maintaining a great easy-going vibe. The installers were extremely efficient and had window replacement to a science! They cleaned up after themselves and didn't make a mess! Rob has 32 years of windows installation experience and it shows. The guys were down to earth and humble too! They packed all the equipment into the truck neatly! It is one of the neatest and cleanest work trucks I have ever seen! I spied a cooler in their truck! If you get Doug as your salesman, ask him to show you one of his best assets, a cap that his wife bought him. It is a very familiar red and I thought could it be? Then Doug turns around and his cap reads "Make Windows Great Again!" That was too precious! I told him he could offer those for sale too! After installation, I had some issues with the mechanics of the windows and Michele was on it ASAP and dispatched Doug out to see what the issues were. Great customer service! The windows I got are Polaris and made in Ohio! They also install exterior doors and storm doors from ProVia. If your budget will allow you to, get the triple paned glass! What a pleasure it has been to work with this group from start to finish!

I recently replaced 16 windows and a patio door in my home. Had three companies out for estimates…read more When Doug the owner of Universal came out, he was a breath of fresh air. No high pressure sales tactics and a straight forward guy. His windows were of the highest quality and his price came in below the other two companies I had out. So happy I chose them. Mindy the office manager was incredibly thorough in setting up installation and following up. Eric and his team were exceptional. When they were finished you would never have known my home just had two days of major renovations. So clean so efficient and so meticulous. One of the finest companies I have ever worked with in my life. I could not recommend them more highly.

Very highly recommend! John and his crew were wonderful to work with - true professionals and they…read moredid a FANTASTIC job. They came to Manalapan, new Jersey early in the morning on a chilly day, and completed everything including clean-up by 3:30pm. John and team went above and beyond to ensure all debris was cleaned, and kept me posted throughout the day. They also ensured our skylight and chimney were flashed and sealed properly, and that our gutters and downspouts were secured. Thank you John for our beautiful new roof! Especially getting it done in time for my wife and me before the winter. I will be referring John and his team to my family and friends....thank you!

Joe and his crew were excellent. I couldn't be more pleased with the quality of the artistry. He…read morecommunicated every step of redoing the front of my home. He was on time, cleaned up at the end of each day. His workers were so kind and considerate. Joe and his crew were so easygoing and aimed to please their customers. They are all hardworking and dedicated to their work. I look forward to doing more projects with South Shore installation. Thank you, Joe and your crew.

Steve is very responsive. Work gets done quickly. Very positive experience. Would recommend for any…read moreroofing needs

They advertise help 24/7 and it's the truth. Came out in evening to remove huge piece of flashing…read moredangerously hanging from roof from recent high winds. Returned in 2 days to permanently repair. Work was done well and repairman was a pleasure to deal with!