We had a bad experience with this company's reliability. They came and gave us a quote, which we did not haggle over. Then we made a second appointment to view other jobs that needed doing at the same time. They made the appointment then did not turn up. When I called the manager, Ian, he was extremely rude to me and suggested that the appointment was a stupid idea anyway. I let that go, and we appointed them to do the job anyway. On the day appointed for the job they again did not turn up. When I called Ian to see where they were, he was extremely rude and abusive and called me 'ignorant' for expecting a tradesman to turn up on the same day as an appointment. When I questioned this reasoning, he became even ruder, and cancelled the job. In the end I had invested a lot of time in this company and got nothing from it. read more