We found Richard via word of mouth which is the only way I will use a tradie for any work at our…read morehouse. We required a major extension to our home in Mitcham and Richard was able to take care of the entire project for us and managed all other tradies and services required. His communication and detailed explanations helped us greater understand what was need when variation occurred. I can not fault his quality of work and materials used and would recommend him for any building project no matter how big or small.

He has completed renovations in the house. Extremely bad quality jobs. We have been finding…read moremistakes everywhere like walls are not straight, existing furniture damaged. In Addition, all the trade persons that came afterwards complained about the bad quality and they had to fix the mistakes first which cost me more money. Stay away!!

We had a list of 15 items that needed a handyman to help us with. Some jobs were small whilst…read moreothers were more involved. The list took 2 days to complete. All other handymen that I contacted asked that I first email them the list together with some photos and then either ignored me completely or text me a quote without even coming out to properly discuss the job. Elias was the only one that came out and spent time with us discussing the work and then provided me with a very reasonable quote on the spot. Elias locked in a time with me and turned up on time each day to start work, which for most trades people these days is quite unusual. The quality of the work was fantastic, and Elias continued to engage with me on how I wanted the work done through out the process. I couldn't recommend him any higher. Old school service from a young highly trained person. Was great to see the same person taking your initial call also doing the quote and the work. Trent (Parkdale)

Really poor customer service and poor quality control on products…read more They gave me a sample of engineered timber and said the veneer was 3mm. So I measured it and it came to 2.5mm. I called the manager and he flatly denied it was 2.5mm and said I was the problem. Appalling response. He then claimed there was a tolerance of 2.75mm to 3.25mm, which means their engineered floors - which are supposed to be 'finished' and don't require sanding or oil - can have up to 0.5mm difference from one plank to the next. Imagine walking on that floor ... He then changed direction and claimed if there were any issues when laying the floor it was because the client doesn't know what they are doing. Nice. That's the kind of support I want when I hand over $5,000 - $10,000 to a business ... Clearly, they're not up to listening or working through problems with clients, and instead attack or challenge their clients when they draw attention to defects in their product line. I suggest you avoid them and take your business elsewhere - I know I will.

Awesome job. The team arrived on time and finished my floors in literally no time, just days after…read moreI called to get a quote. Melbourne Floors Mart's prices to refinish my light hardwood to a darker stain was FAR less expensive than the six other professionals I contacted. The team was excellent at communicating and had no problem giving me quick updates via text on the progress while I was at the office. I will be recommending MFM to all my Springvale friends. Look no further one of the best Laminate flooring Springvale.

I had a problem with a sliding door in our kitchen to the patio as it was jamming. I left a message…read moreon Hugh's website on Easter Monday, and he responded the same day, came back with a few questions, gave me a very acceptable quote, and to my absolute astonishment was able to come out the following morning at 08:30. Hugh was on time, a great character, sorted out the problem and gave me some advice on maintaining the doors, and it was all fixed. We're very happy. The door opens and it closes, and we really enjoyed Hugh's company while he was doing the job. Highly recommended by me if you have any problems involving doors, windows, etc.

I was more than happy with the service Doorwerx provided for me. I needed a new security door…read moreclosure gas cylinder. I rang, left a message, Hugh responded within an hour, asked for photos, I sent and he fitted me in almost immediately. He was great and the job was completed quickly. I highly recommend this business.

We had kitchen which had major mould issues and need an new kitchen asap. ALLAN was amazing to deal…read morewith. Competitive pricing. Listened to what I wanted and designed my ideal kitchen. Looks so amazing. And he is great to work with as are the tradies he has as contacts...highly recommended

Never, ever have anything to do with this company. They are absolutely devoid of any business…read moreethics or concept of customer service. They'll send out a slick, personable salesman who will make the process all sound just oh so easy. When that dreaded day arrives... installation.. you'll see how easy it is... NOT! The "installers" are actually dodgy independent contractors who are not part of this shonky outfit's workforce. As such, don't be surprised if they take a dislike to your old carpet , or YOU, and just decide to walk off. If that happens. You are _screwed_. They insist on 100% paid up front and wont think of offering a refund, even if they have delivered ZERO. In fact they may opt to extort even more money from you, relying on the "sunk cost" motivation. Based on my experience, Carpet Call are the "My Moovers" of the carpet industry. Do your research, people. Going with any company that is a "market leader" due to a big advertising spend is always, always a bad idea and this sorry outfit bears this out in spades.

I am a newly single woman with zero experience in any sort of renovations to my home. I really…read moreneeded an expert to guide me through replacing my the Carpet in my lounge room and Tony G. Was absolutely amazing! Tony made me feel very comfortable despite my silly questions and I would highly recommend him to anyone whether they have expertise or not. He is an honest. A true shooter, not your typical "Sales Man" Thank you Tony G!!

On December 3rd a guy came out to the house and gave us a quote for one shutter. We gave him a $300…read moredeposit and was told the shutter would be installed in January as it was coming up to Christmas. By mid January we still hadn't received a call about installation so I rang the 1800 number to find out what the delay was. The woman on the phone said they had an extra long break over Christmas and would be ready soon. Call again end of January and she tells me they will look in to it and get back to me so I wait for a call but nobody bothers calling back. A week later I call again and now she tells me this shutter has been a nightmare and should be ready in a week. Still nothing after a week so I call for the 4th time, once again she will look in to it and call me back but never does. I call back again a few days later and she tells me the shutter finally arrived from the factory a week ago and I should had received a call to organise installation. She said the guy will call me over the weekend, I wait until Saturday afternoon and call back the 1800 number only to be told by a very rude woman that it's Sunday and they aren't open weekends. Finally late on Sunday afternoon the guy calls to say he can install the shutter in the morning. He comes out and does a fantastic job installing the shutter but tells us we have to wait to receive a call from the electrician who will come out and finish the job. A few days later I call the 1800 number to let them know we still haven't heard from the electrician and they said they will look into it. 3 hours later the electrician calls to say they are waiting out the front. We rush home and they come inside and start drilling 3 huge 10mm holes into the timber panel feature wall. I hand them a box that the installation guy left behind and they say oh no this is a remote, we thought we were installing a different system that has a controller on the wall. That means they put 3 huge holes in the wall for nothing and they offer to cover it with a plastic light switch plate which looks awful but what other choice do we have. He said he can mount the remote control holder to the plate on the wall so it looks like it belongs there but when he opens the controller box there is no holder in there because someone has lost it! Now we have a silly looking plastic box on the wall and can't even attach the remote control to it! We will never recommend this company to anyone as the whole experience has been an absolute nightmare. Upon further investigation we discovered the factory who makes the shutters is actually located in China (I'm guessing that's why it takes so long) and this company also goes by the name ACA Home Improvements amongst other things. Please do yourself a favour and avoid them like the plauge!!!!

This business should be avoided! They wrecked our newly restored brickwork, split our newly…read morerestored kitchen window frame and scratched our newly painted kitchen wall during installation of awnings and blinds.The awnings and blinds are not fit for the purpose and the whole installation is below substandard. The customer service is non existent.The company bluntly refuse to rectify the inherent faults. This company should be avoided or shut down! The below substandard products are good only for scrap metal dealers!

We are very happy with the recent installation of Velux windows in our home by the Diamond…read moreSkylights. From start to finish, the entire process was seamless and exceeded our expectations in every possible way. From our initial meeting with Tom to discuss the proposed layout of the replacement of smaller ineffective skylights to the larger skylights, he listened to our ideas and provided experienced advice as to the best type of windows for our circumstances. The installation team were highly professional and efficient. They worked diligently and completed the installation within the promised timeframe. They were courteous and respectful of our home, ensuring that everything was kept clean and tidy and all rubbish removed. Clearly dog people, they even kept eye on our ever wander dog. We are extremely satisfied with the installation by the Diamond Valley Crew. The entire experience has been positive, and the results have surpassed our expectations. We highly recommend Diamond Valley for all your installation needs.

We engaged Diamond Skylights last year and from the start, their communication and their work was…read morefantastic. Every person we dealt with was polite and helpful and honest - they recommended solutions fitting for us and did not try to 'upsell' us at any stage. We are enjoying more light in our house now!